Sync Error Sansa Fuze

[nightmaro]

Hi.

today I got my Sansa Fuze MP3-player, but if I try to sync a playlist or at least copy some files to the player the process failes after copying at least one or two files. This is the error log (only German, sorry).
OS: Windows 7 Home Premium 64bit

Thanks a lot!

14.12.2009 23:02:37 - Copy E:\MP3-Sammlung\S.P.O.C.K\Alien Worlds\1-04 Take Me To The Stars.mp3 to H:\MUSIC\S.P.O.C.K\Alien Worlds\1-04 - Take Me To The Stars.mp3
14.12.2009 23:02:37 - 6.1.7600.0 - 1.1.3599.37038 - #=qIoOVuKwlbh5ChfLnyUVKthLyPH0sy6YHLmXQV96degqGR1PQeOkMX8UhIQvwH2JK: Unable to open file 'C:\Users\Thomas\AppData\Local\Temp\tmp6AD8.mp3' ---> System.IO.IOException: Der Prozess kann nicht auf die Datei "C:\Users\Thomas\AppData\Local\Temp\tmp6AD8.mp3" zugreifen, da sie von einem anderen Prozess verwendet wird.
   bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
   bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
   bei #=qppMuXgUluFdKiJoBeJ6XI26Bf54aFZS_ufF4Jlvsye7e35KxtoCW$QnRgQvW4Sdz.#=qEYaThttBylES6w3GF9Zrqlkt_kRp7nU1QQOFzxbhw1I=(#=qUKatLCBFAO_qW1seKK55VaNksX8aLMNCAc_dz4gEZec= #=q0s8J6bHCLIUL7YAcK9rRRQ==, FileMode #=qN5W0$VtvOfkvz67oH$CSIA==, Int32 #=q6DdKOkNMw72AvpmLvB7_fA==)
   --- Ende der internen Ausnahmestapelüberwachung ---
   bei #=qppMuXgUluFdKiJoBeJ6XI26Bf54aFZS_ufF4Jlvsye7e35KxtoCW$QnRgQvW4Sdz.#=qEYaThttBylES6w3GF9Zrqlkt_kRp7nU1QQOFzxbhw1I=(#=qUKatLCBFAO_qW1seKK55VaNksX8aLMNCAc_dz4gEZec= #=q0s8J6bHCLIUL7YAcK9rRRQ==, FileMode #=qN5W0$VtvOfkvz67oH$CSIA==, Int32 #=q6DdKOkNMw72AvpmLvB7_fA==)
   bei #=q9GVQBfoqjrMqsu4$OBck8IU9zV7h2LcBZQQnV9yNgwn5UeJqCaddUV7CGTxR9SB1.#=qzbUVGC5H34R1Sdvg9ax9cw==.#=qRFRen2Hux1UiVWDpONYufg==.#=qYm3T8Crrg2KQlyJV2grsx7RCNztuVq7yZw990zDBy08=(#=qo1yCWFus6tYxK2zpqZACuJMntFo11qw5Mr1HXRfFIgVIkDBybXQbPJewokzJYlBD #=qRPZ4I_Nz6VMbAuHaIGtegg==, List`1 #=qNJYdFF5XSs2dap2fCnCVaQ==, Boolean #=qsBLn_k440gVPYAgCHVn3Jw==)
   bei #=q9GVQBfoqjrMqsu4$OBck8IU9zV7h2LcBZQQnV9yNgwn5UeJqCaddUV7CGTxR9SB1.#=qzbUVGC5H34R1Sdvg9ax9cw==.#=qRFRen2Hux1UiVWDpONYufg==.#=qZ4OitYBhD8oy1zRRC9rJBw==(#=qo1yCWFus6tYxK2zpqZACuJMntFo11qw5Mr1HXRfFIgVIkDBybXQbPJewokzJYlBD #=qwbQGvYeBvvQYahh6NrQkvA==)
   bei #=q9GVQBfoqjrMqsu4$OBck8IU9zV7h2LcBZQQnV9yNgwn5UeJqCaddUV7CGTxR9SB1.#=qsR_GszJunOEWI3WqLs_9gg==.#=qiStig0DKXFxkbEe_0aORdw==(#=qo1yCWFus6tYxK2zpqZACuJMntFo11qw5Mr1HXRfFIgVIkDBybXQbPJewokzJYlBD #=qnLTb2RGwjcSZHp8YzOa01A==)
   bei #=q9GVQBfoqjrMqsu4$OBck8IU9zV7h2LcBZQQnV9yNgwn5UeJqCaddUV7CGTxR9SB1.#=qZ0oZTEOFJLRmwrZ5OKEd_A==(#=qo1yCWFus6tYxK2zpqZACuJMntFo11qw5Mr1HXRfFIgVIkDBybXQbPJewokzJYlBD #=qyyMM$JFid707U6fssjKFEg==)
   bei #=qn7CQdku_$Z0fAfXgmJwdFv8ufdOOQy1bRFeYlTI1YBk=.#=qNxTY8a_v9z62w1i3zruva_k3dlA9rukTOBbnF1k4Jdo=(#=qo1yCWFus6tYxK2zpqZACuJMntFo11qw5Mr1HXRfFIgVIkDBybXQbPJewokzJYlBD #=qT8kQ2hwYKmN3MOZ$ZGRJgA==, #=qUKatLCBFAO_qW1seKK55VaNksX8aLMNCAc_dz4gEZec= #=qZ_99U4_PtY2UempHVFtFgQ==, Boolean #=qArDTBX3DX5PUR0DSy2$yXQ==, Object #=qW3UQRsIhCKagbcnnF9MIHGK5QOjkYsP44tTvjGpikZg=)

[Steven]

do you have an online virus scanner running by any chance?
what is happening is MB is copying the music file to a temporary folder and then attempting to update the tags (this could be because you have artwork resize enabled on the device preferences, or if you have 'replace artist with sort-artist' ticked, re-encode mp3 to smaller size, or possibly when volume leveling is enabled).
but when MB comes to write the updated picture or tags the file is locked. I suspect because an online scanner is reading the temporary file immediately after the copy to the temporary folder - i can put in handling for this but could you confirm this sounds plausible

edit:
i've put in some automatic retry logic if the file is locked for the next update, but i would still like to know if you have an online virus scanner that might be temporaily locking the newly created temp file

[nightmaro]

Bingo! The anti-virus program was the source of all evil. To disable that thing isnt an option I think... Kaspersky Antivirus 2010 is running on my system.
Thank you for fixing that problem!

[Steven]

the change is in the latest 1.2 beta - i dont have an online scanner so if it doesnt work please let me know