Playlists are empty after Hard Drive failed.

[HM2008]

Hi everyone. Been trying to search for an answer on this, but either not finding it or I just don’t understand how it works. I store my music and playlists on my computer’s main hard drive, but I keep a backup of everything on my external hard drive.

A couple months ago my computer hard drive failed. The drive is unusable and I can’t access anything on it. When I replaced the hard drive and reinstalled Musicbee on my computer, I figured I just needed to tell Musicbee where the music files and playlist files would be on the new hard drive and we would be good to go. Apparently, that’s not how Musicbee works though. The program is recognizing all of my songs no problem, but the playlists, not so much. They all show up as shown in the image. The playlists work just fine in Apple Music.

Starting using Musicbee a while ago but didn’t realize all the intricacies of it. Been searching on the forums and when moving playlists, I guess you are supposed to export them or something before moving them, but I never had the chance. Trying to see if there is anyway I can fix this or if I am just going to have to start over and manually re-add tracks to all of them.

[sveakul]

https://getmusicbee.com/forum/index.php?topic=41628.0

[HM2008]

Thank you for that link, but I don't understand how I can use that. The individual tracks themselves play just fine, it's just when they are in the playlist they aren't. I don't have access to the old hard drive, so I don't know where Musicbee thinks these playlists are to re-map them. Sorry if I'm not understanding what your getting at. I've re linked individual tracks before just fine, but not an entire playlist and the playlist files work just fine in other programs.

[tjinc]

Hi HM2008 (and welcome to the forum),

Moving playlist files can cause the links in these to be lost while at the same time the library links to music files can be retained - it is hard to say what happened as we don't really know what you did with the playlist files.

So the first step going forward is to work out where MusicBee believes the tracks in the playlist to be. Picking one track:
  1. Where does MusicBee think the file is? To determine this, hover you mouse pointer over the exclamation mark to the left - this will open a pop-up detailing where MusicBee is looking (best to take a screenshot of this as the pop-up only stays open for a short time and you must ensure you are accurate with this).
  2. Compare this path to the actual path this file is located on your hard drive?

Repeat these steps with a few different tracks and you will hopefully see a pattern emerging.


You maybe able to use the relink music file paths function now but let us know what you find before proceeding - you need to be a little careful here not to replace valid paths in your library.