Author Topic: After update it does not detect my Amazon Fire HD tablet anymore.  (Read 4311 times)

Steven

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To start with I have created 2 debug versions - one for v3.2 and one for v3.3 in order to compare the initialisation.
If you havent already done so, I suggest you install v3.3 using the portable installer so its separate from v3.2
All you need to do is start MusicBee, wait a minute and then send me the new info at the end of error log in both cases - let me know which log is for v3.2 and which is v3.3


https://www.mediafire.com/file/j615zvbatptxpx5/MusicBeeDebugSync3_2.zip/file
unzip and replace musicbee.exe in the v3.2 location

https://www.mediafire.com/file/6c0fmyirgpypfqx/MusicBeeDebugSync3_3.zip/file
unzip and replace musicbee.exe in the v3.3 location

JlMN

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Please forgive me in advance, but I am not too comfortable in giving you the entire error logs.  I don't know if I will be giving you something that is personal to my device.

Both logs gave a folder structure of the root of my SD card on my tablet and also my Internal Memory of my device.  Plus it gave the same or at least two different 36 chars code.  Including the serial number of my device in one or two lines within the LOGs.

I don't know if that can be used to identify my tablet on the net, but I rather not share that.  So I will replace the 36 chars code with just that: 36 chars code.  And will only opt to list a few standard folders -- and not every folder and sub-folder on the root of my device.  Plus, rename the serial code to SN.

v3.2 LOG:
Code
8/19/2019 8:21:15 PM - device name=Fire - 8HD - Red
8/19/2019 8:21:15 PM - 36-chars-code-7=Amazon*
8/19/2019 8:21:15 PM - 36-chars-code-8=Fire*
8/19/2019 8:21:15 PM - 36-chars-code-9=SN*
8/19/2019 8:21:15 PM - 36-chars-code-3=1.0*
8/19/2019 8:21:15 PM - model=Fire
8/19/2019 8:21:15 PM - 36-chars-code-12=null int
8/19/2019 8:21:15 PM - 36-chars-code-4=Internal storage*
8/19/2019 8:21:15 PM - 36-chars-code-3=DEVICE*
8/19/2019 8:21:15 PM - storage[0]=s10001,Fire - 8HD - Red\Internal storage\
8/19/2019 8:21:16 PM - 36-chars-code-12=Android*
8/19/2019 8:21:16 PM - 36-chars-code-12=Music*
8/19/2019 8:21:16 PM - 36-chars-code-12=Podcasts*
8/19/2019 8:21:16 PM - 36-chars-code-12=Ringtones*
8/19/2019 8:21:16 PM - 36-chars-code-12=Alarms*
8/19/2019 8:21:16 PM - 36-chars-code-12=Notifications*
8/19/2019 8:21:16 PM - 36-chars-code-12=Pictures*
8/19/2019 8:21:16 PM - 36-chars-code-12=Movies*
8/19/2019 8:21:16 PM - 36-chars-code-12=Download*
8/19/2019 8:21:16 PM - 36-chars-code-12=DCIM*
8/19/2019 8:21:16 PM - 36-chars-code-12=kindle*
8/19/2019 8:21:16 PM - 36-chars-code-12=Books*
8/19/2019 8:21:16 PM - 36-chars-code-12=Documents*
8/19/2019 8:21:16 PM - 36-chars-code-12=backups*
8/19/2019 8:21:16 PM - 36-chars-code-12=albumthumbs*
8/19/2019 8:21:16 PM - 36-chars-code-12=bluetooth*
8/19/2019 8:21:16 PM - 36-chars-code-12=null*
8/19/2019 8:21:16 PM - 36-chars-code-12=Playlists*
8/19/2019 8:21:16 PM - 36-chars-code-12=null int
8/19/2019 8:21:16 PM - 36-chars-code-4=Storage device*
8/19/2019 8:21:16 PM - 36-chars-code-3=DEVICE*
8/19/2019 8:21:16 PM - storage[1]=s20001,Fire - 8HD - Red\Storage device\
8/19/2019 8:21:17 PM - 36-chars-code-12=LOST.DIR*
8/19/2019 8:21:17 PM - 36-chars-code-12=Android*
8/19/2019 8:21:17 PM - 36-chars-code-12=DCIM*
8/19/2019 8:21:17 PM - 36-chars-code-12=Apps*
8/19/2019 8:21:17 PM - 36-chars-code-12=Alarms*
8/19/2019 8:21:17 PM - 36-chars-code-12=Books*
8/19/2019 8:21:17 PM - 36-chars-code-12=Games*
8/19/2019 8:21:17 PM - 36-chars-code-12=Images*
8/19/2019 8:21:17 PM - 36-chars-code-12=Movies*
8/19/2019 8:21:17 PM - 36-chars-code-12=Music*
8/19/2019 8:21:17 PM - 36-chars-code-12=Notifications*
8/19/2019 8:21:17 PM - 36-chars-code-12=Pictures*
8/19/2019 8:21:17 PM - 36-chars-code-12=Ringtones*
8/19/2019 8:21:17 PM - 36-chars-code-12=Playlists*

v3.3 LOG

Code
8/19/2019 8:23:38 PM - device name=Fire - 8HD - Red
8/19/2019 8:23:38 PM - 36-chars-code-7=Amazon*
8/19/2019 8:23:38 PM - 36-chars-code-8=Fire*
8/19/2019 8:23:38 PM - 36-chars-code-9=SN*
8/19/2019 8:23:38 PM - 36-chars-code-3=1.0*
8/19/2019 8:23:38 PM - model=Fire
8/19/2019 8:23:38 PM - 36-chars-code-12=null int
8/19/2019 8:23:38 PM - 36-chars-code-4=Internal storage*
8/19/2019 8:23:38 PM - 36-chars-code-3=DEVICE*
8/19/2019 8:23:38 PM - storage[0]=s10001,Fire - 8HD - Red\Internal storage\
8/19/2019 8:23:38 PM - Unable to initialise device=Method not found: 'Void PortableDeviceApiLib.IEnumPortableDeviceObjectIDs.Next(UInt32, System.String ByRef, UInt32 ByRef)'.
8/19/2019 8:24:24 PM - 36-chars-code-5
8/19/2019 8:24:24 PM - 36-chars-code-4
8/19/2019 8:24:24 PM - 36-chars-code-7
8/19/2019 8:24:24 PM - 31=Amazon
8/19/2019 8:24:24 PM - 36-chars-code-8
8/19/2019 8:24:24 PM - 31=Fire
8/19/2019 8:24:24 PM - 36-chars-code-9
8/19/2019 8:24:24 PM - 31=SN
8/19/2019 8:24:24 PM - 36-chars-code-3
8/19/2019 8:24:24 PM - 31=1.0
8/19/2019 8:24:24 PM - device name=
8/19/2019 8:24:24 PM - device name=Fire
8/19/2019 8:24:24 PM - 31=s10001
8/19/2019 8:24:24 PM - 31=s20001
8/19/2019 8:24:24 PM - model=Fire
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 10=null
8/19/2019 8:24:24 PM - 36-chars-code-4
8/19/2019 8:24:24 PM - 31=Internal storage
8/19/2019 8:24:24 PM - 36-chars-code-3
8/19/2019 8:24:24 PM - 31=DEVICE
8/19/2019 8:24:24 PM - storage[0]=s10001,Fire\Internal storage\
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=Android
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=Music
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=Podcasts
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=Ringtones
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=Alarms
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=Notifications
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=Pictures
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=Movies
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=Download
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=DCIM
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=kindle
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=Books
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=Documents
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=backups
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=albumthumbs
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=bluetooth
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=null
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 31=Playlists
8/19/2019 8:24:24 PM - 36-chars-code-12
8/19/2019 8:24:24 PM - 10=null
8/19/2019 8:24:24 PM - 36-chars-code-4
8/19/2019 8:24:24 PM - 31=Storage device
8/19/2019 8:24:24 PM - 36-chars-code-3
8/19/2019 8:24:24 PM - 31=DEVICE
8/19/2019 8:24:24 PM - storage[1]=s20001,Fire\Storage device\
Last Edit: August 20, 2019, 05:50:45 AM by JlMN

Steven

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could you use this debug version for the v3.3 install only. Same instructions where you just start MB, wait a minute and then send me the new entries as the end of the error log

https://www.mediafire.com/file/nnz4ioar2dggex2/MusicBeeDebugSync3_3-3.zip/file


and this one for v3.2
https://www.mediafire.com/file/tp8dvsasbl45ub5/MusicBeeDebugSync3_2-3.zip/file
Last Edit: August 21, 2019, 09:53:40 PM by Steven

Steven

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Never mind with the debug version - Hopefully this will work

https://getmusicbee.com/patches/MusicBee33_Patched.zip
unzip and replace the musicbee v3.3 application files

JlMN

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I think it's fixed!

I update to v3.3, then applied your patch, and now my Amazon Fire HD device syncs without an issue and no error logs.

Plus, before syncing, I tried Preview, and it worked also.

Thanks for the support!
Last Edit: August 23, 2019, 01:21:38 AM by JlMN