They simply don't seem to realise how difficult such a complex program is to set up and use with such poor support, especially if you are not a software engineer and simply want to listen to your music.
I really pity Steven at this point to think that all of his hard work can be undone by such a small group of idiots.
I would love to see the post where the person "simply wanted to listen to their music" and wasn't helped in doing that. This is not an issue of people "simply wanting to listen to their music"
People here (No, I won't speak for people here - I'll say "I") get frustrated when new users download this free software, want to do these incredibly complex or complicated things with it, want each of us to spend our time trying to figure out what they're talking about and what they're trying to accomplish while absolutely refusing to invest any small amount of time learning the basics of the program or even reading over their post to make sure it would make sense to people reading it and trying to figure out what they're asking.
"Entitled" is a very good word to describe it. Maybe I'm just from a different time when people would discover something like MB, get curious about it, and then investigate it on their own, looking for help when they had specific stumbling points and understanding that, in order to help them, they would have to put in some work to make sure the person on the other end would know what they are actually asking.
I used to try to pry the necessary information out of the person and wind up getting very frustrated in the process and probably letting that frustration show, but now I just skip these posts. I guess I'm not the only one, because they're going unanswered more and more. This thread in an example. I read the OP, couldn't make heads or tails of what he or she was asking, and moved on.
The cost of MusicBee isn't monetary, it's the price of your time trying to figure it out. It is a necessary price to pay, though. And it's well worth every second you put into it. If you're not willing to spend this amount of time, then I agree with Steven here MB isn't for you.
I wouldn't have even posted this except it seems like phred is getting attacked, and that's not fair considering the amount of work he puts into this site and this community. It's also not fair to attack the Wiki author for his work. The Wiki is editable by anyone. If you know enough about MB to know something on the Wiki is "poor" or out of date, you know enough about MB to update that section with information that isn't "poor" or out of date.
Could somebody tell me please how to get artist pictures please on my left panel it says unknown artist but when i right click it there is no option to add artist pic its really cinfusing the hell out of me im thinking its more stress then its worth great looking media player but need degree in setting it up with very poor help and poor online help thanks all shame looks really good
It says unknown artist because whatever track it is isn't tagged with an artist. That is a catch-all for tracks that aren't tagged with an artist. If you tag the track with an artist, then that artist will show up in the left panel with a picture.