Some album art won't transfer to Walkman

[landmark]

I'm using Music Bee to manage the files on my Walkman NW A-35, and for the most part everything works great. One issue, however, is that a handful of albums won't transfer their art to the device, say 3% of them. For these, the Walkman just displays the gray no-album-art music note. I can't figure out what's wrong with these tracks.


- The issue happens whether the art is embedded or in a folder
- The issue happens whether these files are on the Walkman's storage or on the SD card
- The issue happens for every track on these albums
- All the mp3 files are legally obtained, some ripped from my CD collection, others paid downloads

Any ideas?

[frankz]

Is there a size limit (either dimension or file size) to the image that the Walkman will accept?  Maybe the images for those albums are outside the acceptable range.  Or a format conflict (maybe the Walkman only accepts jpg but not png for example (not saying this is the case - I don't now what it accepts)). I know my iPod freaked out when there were multiple images for a track as tagged in my old music manager.  Maybe that's it.

There's something about the images themselves that the Walkman doesn't like. It it wasn't going to work in MB at all, it wouldn't work at all across all the files.

The only other thing I can think of is making sure the images are tagged as "Album Cover" and not some other thing for these albums.

[phred]

Have you searched the forum? I got 19 hits on "walkman" and there might be something there to give you a clue.

[landmark]

frankz, you got it! The issue was that the album art for these albums had too high resolutions. The Walkman wouldn't accept them. I found 600 x 600 versions and now they look fine. Thanks!

[frankz]

Good news!  Glad to help.

[silvertriclops]

Another issue the Walkmans seem to have is they can't read progressive-encoded JPEGs. So about half my album art wasn't showing up at all, even though it was 640x640 and the ones that worked were the same size. The solution is, in the sync settings, set it to resize artwork to 400px, that's the resolution the A35 and A45 (what I have) display art at and musicbee will use baseline encoding to save the resized artwork which the walkmans can read.

[TonyG]

Hi All.  I had same problem with new WNZ300.  Sony gave me usual instructions for adding artwork to music files, but as I could already see on Finder on my iMac that the artwork was already embedded in the MP3s on the SD card in the Walkman that wasn't the problem.  I couldn't figure out why particular artwork didn't display (the "gray box" is shown instead).  A bit of time looking at the issue showed that the problem is not the artwork but the Sony filing system.  If you have two songs with the same title, but on diffetent albums, then only one of the albums will have its artwork displayed, presumably if it's in the same order.  I have one Rolling Stones album and two Marseille albums.  All three have the song "Dear Doctor", only one (a Marseille album) shows its artwork.  Once this issue occurs then for all albums but one the album and all the tracks on it won't show artwork.

This is pretty poor, and is just as annoying as another issue where if yo have two albums with the same name the when you pick one you get a list that plays the the songs from both.