bug in version 3.1.6345 - MB stops working (edit: not a MB bug)

[Gothmoth]

i have installed 3.1.6345 and activated to buffer the whole song in memory.

MB stops working after some time. songs stops playing. MB becomes unresponsive (stop, play, pause commands don´t work anymore).

i can repeat this error.
when i disable the option to buffer the whole file all works fine.

i see there is a error log option in musicbee but how do i enable debugging?


i run win10 64bit with 24 GB ram.

[phred]

Open the Error Log and copy/paste the most recent relevant lines from the date/time the error occurred. Please do not paste the entire log unless there is only one or two entries.

[Gothmoth]

problem is there is nothing in the logfile since march 2017.

that´s why i asked how to enable debugging.

but it seems it has nothing directly to do with this new buffering option.
even when i disable the option the same happens. just not after 2-3 minutes, it takes longer then.
but after a few songs are played MB just stops playing.

im back to the earlier version that runs fine.

[Gothmoth]

i just saw there is a new version 3.1.6346.

honestly i don´t get why there are two threads for new versions. it´s just confusing


https://getmusicbee.com/forum/index.php?topic=21135.0

https://getmusicbee.com/forum/index.php?topic=18462.0


but this version 3.1.6346 shows the same behavior.
 
until i updated today it worked just fine and now this. :-(

[Steven]

what version were you using before (v3.0 or v3.1) ?
and can you send me a link to your settings file (help/support/view settings)

[Gothmoth]

what version were you using before (v3.0 or v3.1) ?
and can you send me a link to your settings file (help/support/view settings)

i used a 3.1 version. can´t say which exactly.

here is my settings file

http://www104.zippyshare.com/v/MCFogYF5/file.html



i have now installed the portable 3.0.6335 in a different folder to see if it is indeed a MB problem or if something other is causing this issue.

[Gothmoth]

i am pretty helpless right now. the 3.0 version does not work either.

i checked the windows event log .. nothing.

MB just stops playing after a while.


only thing i have done today is installing VLC 2.2.5.1 and the new musicbee version.
i removed VLC already but it did not help.

yesterday i installed a software that installed apples bonjour service and i removed that today too.


when musicbee stops playing there is a second when the mouse cursor freezes.
then MB stops playing, the MB controls are not working anymore (have to restart MB) .. but everything else works fine.

also there i no entry in the microsoft event log.



i will now try what happens using a different musicplayer.

[Steven]

i had a quick look at your settings file and all looks very straight-forward.
In windows explorer, if you locate the file: bass.dll which is in the folder MB is installed, what is the file size 101 KB or 110 KB ?
One thing you could try is changing from WASAPI in the player preferences to DirectSound

[Gothmoth]

bass is 109.1kb
v2.4.12.1


i tried directsound already.. same result.

i was just watching alien covenant in cinema  and will now test with a different player.

[Gothmoth]

ok i tested with aimp and there is a similiar error.
it stops playing for a second or two then it plays again, then ist stops again after some time and so on.

i don´t know what this is but it doesn´t seem to be a musicbee problem.


thought i would be grateful for any idea or help what could cause this.

[Steven]

try the bass version that uses the windows mp3 decoder - replace the existing one in the musicbee folder

http://www.mediafire.com/file/exmafeqt0rom4tz/bass.dll

[Gothmoth]

try the bass version that uses the windows mp3 decoder - replace the existing one in the musicbee folder

http://www.mediafire.com/file/exmafeqt0rom4tz/bass.dll

thanks will try that too.

but as aimp shows a similiar behavior i guess it is not a musicbee problem.


i have set my windows to a restore point from 3 days ago but even that did not solve the issue.

[Gothmoth]

so i uninstalled the windows update KB3150513 and so far everything works fine for a few hours.
this update was installed just this week and i did not notice.
 

i read about audio problems with that update and so i thought i remove it.

would be nice if someone can share his experience.

at least if someone faces the same problem it might help... well i hope this was the cause.