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1

Bug Reports / Re: mb "freezing" prob

« on: October 12, 2017, 07:56:35 AM »

Quote from: Steven on October 12, 2017, 07:44:52 AM

@eddi & Jubs v2, it seems at least in antietam's case it was his security software, so you might try whitelisting MB in that software

@antietam, could you let us know which security software you use?

Dr. Web & Windows Defender.

Since yesterday,Dr. Web has been detecting MusicBee.exe as DPH:Trojan.Encoder.4.

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Bug Reports / Re: UI "freezes"

« on: October 12, 2017, 07:51:21 AM »

Quote from: Steven on October 12, 2017, 06:51:36 AM

@antietam, i wasnt able to reproduce the freeze again using your settings, so could you confirm you will run a debug version?
Also could you confirm it only happens in the "Now Playing" tab?

Steven, I think that the freezing problem has solved itself in my case. Yesterday Dr.Web Antivirus began to detect MusicBee.exe as DPH:Trojan.Encoder.4, and I added this executable file and its directory to the exclusions list (later, I did the same with my home computer's antivirus software (Windows Defender)). And now - no UI freezes at all! Hooray!

3

Bug Reports / Re: UI "freezes"

« on: October 11, 2017, 06:21:01 PM »

Quote from: Steven on October 11, 2017, 06:12:05 PM

@antietam, i have sent you a PM

Done!

4

Bug Reports / Re: UI "freezes"

« on: October 11, 2017, 01:25:17 PM »

Quote

One thing you could try is installing a portable 3.1 on both machines and play them for a while without the external HDD connected to see if the issue persists. That would help Steven to narrow down possible causes of the issue.

Just now - installed version 3.1.6491 on my work computer. The same result without the external hard drive connected. This time, UI freezes and MB stops working as soon as the first track is played. Had to use the task manager in order to close MB.

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Bug Reports / Re: UI "freezes"

« on: October 11, 2017, 09:10:34 AM »

Quote from: Steven on October 11, 2017, 08:35:48 AM

how frequently does it happen and is the only thing you are doing with MB at the time is playing music?

It happens sporadically, at irregular intervals - sometimes during playback, sometimes when I edit tags or search for a missing track, sometimes when MusicBee is absolutely idle. The same behavior on two different PCs.

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Bug Reports / Re: UI "freezes"

« on: October 11, 2017, 07:44:36 AM »

Steven, I wonder if UI & playback freezing has something to do with use of external hard drives. I have been experiencing this issue with version 3.1. both on my home laptop and my work computer, and the only thing they have in common is playback of music files stored on external Seagate hard drives.

As I mentioned before, there are no problems with ver. 3.0.

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Bug Reports / Re: UI "freezes"

« on: October 10, 2017, 09:11:23 PM »

Quote from: Steven on October 10, 2017, 07:09:35 PM

@antietam, can you confirm you were saying the entire UI freezes?

Confirmed.

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Bug Reports / Re: UI "freezes"

« on: October 10, 2017, 01:24:03 PM »

Quote from: Nokiaman on October 10, 2017, 11:35:46 AM

Sometimes MusicBee's UI is frozen and doesn't correspond to what's actually happening. It started with 3.1
Bottom text is correct and is what's actually being played. Playing now is frozen at same track. Only way to fix it is to close/open MB.
[

Yes, that's my problem too!!! See here: https://getmusicbee.com/forum/index.php?topic=22969.0

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Bug Reports / Re: mb "freezing" prob

« on: October 09, 2017, 08:22:36 AM »

Thank you, Steven. As this is a comparatively new issue (I mean occasional freezing) I have been experiencing since the end of September, I think I'll stick to Version 3.0 which is flawless to me.

Viva MusicBee (I will never be able to use any other media player).

10

Bug Reports / Re: mb "freezing" prob

« on: October 07, 2017, 10:23:17 PM »

Quote from: eddi on September 30, 2017, 06:44:56 PM

it occurs randomly that mb seems to be "freezing" while playing.
the music plays on but when i start to skip to the next song or something else, nothin happens. no function is available until i close mb via task manager and restart it. sometimes i have to do it a few times and then everything seems to be ok for a while. until it happens again...

I have exactly the same problem.

11

Questions / Re: Custom sorting

« on: May 08, 2017, 12:16:13 PM »

Will you be so kind to keep a very useful feature introduced in ver. 3.1.6312 - "ignore sort override tags" (Sorting/Grouping) - in new versions, too?

Old habits die hard