Author Topic: MusicBee3 not responding  (Read 9104 times)

tompeto

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I have updated the portable 2.5 version to v3. MusicBee3 starts and freezes immediately (not responding). I'm running it in Windows 7.
The v2.5 still works fine (except the hotkeys that stopped working since the update), even with the mb3 still running (although v3 not responding).
Thanks for any help.
Last Edit: January 22, 2016, 12:49:25 AM by tompeto

Pingaware

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What security software do you use?
Bold words in my posts are links unless expressly stated otherwise.


phred

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Did you follow the instruction for the install of v3? Make sure you unzip the MB3 files (all of them) into your current MB folder.  2.5 will continue to work because running v3 doesn't change anything in 2.5.

V3 should have no effect on 2.5's operation and more than likely is not the reason your hotkeys stopped working. 
Download the latest MusicBee v3.6 patch from here.
Unzip into your MusicBee directory and overwrite existing files.

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tompeto

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Did you follow the instruction for the install of v3? Make sure you unzip the MB3 files (all of them) into your current MB folder.  2.5 will continue to work because running v3 doesn't change anything in 2.5.

V3 should have no effect on 2.5's operation and more than likely is not the reason your hotkeys stopped working.


Well, I have reinstalled in the same portable folder the previous version (2.5.5804).
The hotkeys work again.

phred

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[Well, I have reinstalled in the same portable folder the previous version (2.5.5804).
The hotkeys work again.
I'm having a hard time trying to understand what you're doing.  V3 doesn't do anything to 2.5.  They should both exist in the same directory.  When you want to run v3, run MusicBee3.exe.  When you want to run v2, run MusicBee.exe.  If you're uninstalling 2.5 when you're installing 3 you're doing it incorrectly.  Again, leave them both in the same folder and run one or the other.
Download the latest MusicBee v3.6 patch from here.
Unzip into your MusicBee directory and overwrite existing files.

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The Wiki
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Posting screenshots is here

tompeto

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[Well, I have reinstalled in the same portable folder the previous version (2.5.5804).
The hotkeys work again.
I'm having a hard time trying to understand what you're doing.  V3 doesn't do anything to 2.5.  They should both exist in the same directory.  When you want to run v3, run MusicBee3.exe.  When you want to run v2, run MusicBee.exe.  If you're uninstalling 2.5 when you're installing 3 you're doing it incorrectly.  Again, leave them both in the same folder and run one or the other.

I did everything like you say here, the same directory. I did not uninstall or delete any file.
MusicBee3 freezes. It starts and immediately freezes with the mouse turning to the Windows wheel turning. When I click: "MusicBee does not respond. close the program/wait for the program to respond".

tompeto

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I tried again and it MusicBee3 is running.
Thank you all.

phred

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Good to hear  you got it resolved.
Download the latest MusicBee v3.6 patch from here.
Unzip into your MusicBee directory and overwrite existing files.

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The Wiki
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Posting screenshots is here

tompeto

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The problem was probably something with the settings file - NEW BIGGER PROBLEM
All my settings are not working, however there's the file: "MusicBee3Settings_corrupted_20160122015522.ini"
Will it be possible for me to fix the file?
The settings in v2.5 have also been reset! Help.

The error is:

22-01-2016 03:56:11 - 6.1.7601.65536 - 3.0.5864.37328 - System.ArgumentNullException: O valor não pode ser nulo.
Nome do parâmetro: value
   em System.String.StartsWith(String value, StringComparison comparisonType)
   em #=q6W89oqceTUYYfxooT47RQYVVCQfFQLiNn3iBUL9T_$s=.#=qRHhOp9p$y2$FvwM4TaHW7mVDGHU99uprCZnYTXevm4I=(String #=q2cjAw10WS7OADkmfVwLWdQ==)
   em #=qlDLQyOj0ysttdL8XMnR0_eHs83EMq2lulGsWPsIpgp4=.#=qipQrnDkFwGt9uqwE7zBjGTtBu6EpLB6aTLqlWziNt04=(String #=qajR2pVv4Dj4dnq4R3kwoAg==)
   em #=q183TRh_M2I5VfHjvCruzzZvOLybnEIDT$$NO3mlrxTxX5R9YBrluhGQwUldvFDc3.#=q58K3xMnUc8$jJg8CqNXiBQrZImTGB7oOKuMLp9UMkJc=(String #=q8bnFzcT4EVwlhTKVGw_u8Q==)
   em #=qGG1GA_1nmPO_Rze2mIVveatawIMmkzfLzKK8lomWBVo=.#=qDySIiYe_grxfp95nVxAZOw==.#=qZTfTYAFI46BwLw2TQB4_ZOSataNCPevO846x7TFDzeI=(#=q183TRh_M2I5VfHjvCruzzZvOLybnEIDT$$NO3mlrxTxX5R9YBrluhGQwUldvFDc3 #=q8Kj7C6Z8favYk5dVlkqsEQ==, #=qRthgHTEcFIvll$lK93_8LcQY10X5J_X69Hi9MQpfg3g= #=qEH0jYQoeLYvUEsjHqIfSRA==, String[] #=qE89j_kUEDZ9GVPxDuPgW4A==, #=qy4Vrn_GnhRMQBPrKgxk4O326HgdCKI$doRslD$fQm1U=[] #=qjjtDs7IJSPiUMI4gTYBZqg==)
   em #=qGG1GA_1nmPO_Rze2mIVveatawIMmkzfLzKK8lomWBVo=.#=qDySIiYe_grxfp95nVxAZOw==.#=qJtibMyvUAu49eY25wUwVfw==(#=qRthgHTEcFIvll$lK93_8LcQY10X5J_X69Hi9MQpfg3g= #=qNq1oBeYCJqx7_L5_ACAeAg==)
   em #=qGG1GA_1nmPO_Rze2mIVveatawIMmkzfLzKK8lomWBVo=.#=qN1S_RVfEa8$azUNC2ZPkoA==(#=qRthgHTEcFIvll$lK93_8LcQY10X5J_X69Hi9MQpfg3g= #=qPYP9wqpf6DjiUtjhH1pioQ==)
   em MusicBee.MusicBeeApplication.#=q22cG7mJ1fa$hC$afAa7UWQ==(String[] #=qR7N7pvtj8UlinphRptGcxA==)
Last Edit: January 22, 2016, 04:10:44 AM by tompeto

tompeto

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Update:
I renamed the corrupted settings file to MusicBeeSettings.ini. Then I opened v2.5 and the settings were there again.
Then I reinstalled v3 again. I think it's working. Maybe the first time the process of MusicBee was running on the back, with the program already closed and that can have caused the problem. I'll try to configure it.
Last Edit: January 22, 2016, 05:31:50 AM by tompeto

Steven

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MB3 doesnt write to the MB2.5 settings file
However the MusicBeeLibrarySettings file (which is the Library Preferences dialog window) is shared but the corrupted file you listed above is not that file.
It would be useful if you
- send me a link to MusicBeeLibrarySettings.ini which is in the MusicBee sub-folder of your windows Music directory
- let me know:
  - what is the full path musicbee3 is located
  - what is the full path of your musicbee music library (where MusicBeeLibrarySettings.ini is located)
  - do you run the portable installation (AppData is a sub-folder of where MB is installed)
Last Edit: January 22, 2016, 08:39:15 AM by Steven

tompeto

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Thank you, Steven.

Here's the MusicBeeLibrarySettings file: http://www.mediafire.com/view/fgrv62uup8dd5gq/MusicBeeLibrarySettings.ini
Full Path musicbee3 is located: E:\___System folder\Programas_sem_install\MusicBee\
Full path of my musicbee music library: E:\___System folder\Programas_sem_install\MusicBee\Music
I run the portable installation.

I think the only thing that's missing now is: (ALL SOLVED BY EDITING SETTINGS FILE)
-  the command buttons I had configured; - SOLVED (by copying code from the corrupted file to the settings file)
-  the highlight rules  I had configured; - SOLVED (by copying code from the corrupted file to the settings file)
-  the hotkeys  I had configured; - SOLVED (by copying code from the corrupted file to the settings file)
-  the Devices; - SOLVED (by copying code from the corrupted file to the settings file)
-  the file converter configuration. - SOLVED (by copying code from the corrupted file to the settings file)

Here's the corrupted file: http://www.mediafire.com/view/ad39dq9ek6e5iod/MusicBee3Settings_corrupted_20160122015522.ini

Update: All being solved (for now), I leave this question:
Is it possible to have the bottom panel with the lyrics, artist picture and album cover like before?
Last Edit: January 22, 2016, 04:05:49 PM by tompeto

Steven

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could you also send me the following two files in the MusicBee/AppData sub-folder
StartupSettings.ini
MusicBeeSettings.ini

user73

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Im also facing same problem with MUSICBEE 3...at startup it don't respond for almost40-50 secs every single time and then its fine after 50-secs...I eventually moved back to 2.5.
and i installed MB3 in same directory.
Do you want me to send
StartupSettings.ini
MusicBeeSettings.ini?