Author Topic: Download bug The request was aborted. Could not create SSL/TLS secure channel  (Read 1220 times)

kredeses

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Hello!

Thank you four your work on this project! I llove it!
Recently I can't download from a few places:
http://feeds.megaphone.fm/BETO8058051558
https://feeds.redcircle.com/461b12ef-ba94-47cd-8f17-7a706ca22a05
https://anchor.fm/s/69c7f204/podcast/rss
https://feed.podbean.com/keptelenkronika/feed.xml
Please can you help me with this? "The request was aborted. Could not create SSL/TLS secure channel"
Thanks!

I use the latest 3.5 version.

sveakul

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Do you have Windows 7?  Then you need to activate TLS 1.1 and 1.2.  Copy the following code into a text file, give it a *.reg extension, and double-click to enter it into the registry; you may need to restart your PC afterwards:

Code
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client]
"DisabledByDefault"=dword:00000000


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
"DisabledByDefault"=dword:00000000

Background info: https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392

Fonce

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Hey!  I'm also getting the "request was aborted: Could not create SSL/TLS secure channel" in MusicBee (3.5.8419), but things download fine in gPodder, so it's not my operating system (Win 8.1)

The only feeds having issues are my paid subscriptions from Comedy Bang Bang World, and it just started around 1/11/23.  I asked CBBW what they changed on their end, and of course they said "nothing".  Sure  :\

What can be done?  Thanks!

Fonce

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Is there any more information I could provide that would help someone fix this?  Thanks!

phred

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Is there any more information I could provide that would help someone fix this?  Thanks!
Have you tried what sveakul mentioned?
What version of MB are you using? (Help > About) INCLUDE THE LETTER (if any) AFTER THE NUMBER
How was MB installed? (Store, Installer, Portable)
Download the latest MusicBee v3.5 or 3.6 patch from here.
Unzip into your MusicBee directory and overwrite existing files.

----------
The FAQ
The Wiki
Posting screenshots is here
Searching the forum with Google is  here

Fonce

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Hey!  I didn't try enabling TLS 1.1 and 1.2 because I'm on Windows 8.1 and gPodder downloads the episodes, so I just assumed if it needed those TLS's, I already had them.  (Plus, I just checked, and I don't even have those registry entries.)

(Edit: I JUST realized that he suggested running that script as a .reg file.  But I'm Windows 8.1, not 7, and I'm still a little afraid of tinkering with the registry.  Will this Win7 suggestion screw up my Win 8.1 system?)

I'm on MB v.3.5.8419 (no letter), installed normally, from the installer file, but I think it might have been the update installer.  No store.

Musicbee IS in a Virtualbox on Linux Mint, but again, everything worked perfectly until a couple weeks ago.  gPodder is ALSO in my virtualbox and downloading the files successfully, so it shouldn't be the VB's fault, since I haven't changed anything recently.
Last Edit: January 26, 2023, 09:45:01 PM by Fonce

Steven

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i will have a look if you send a link to one of your subscriptions that has the problem but as i dont have windows 8 so might not be able to reproduce the issue

Steven

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I had a look at the issue and cant reproduce any issues but i am on the latest windows version
could you try this version to see if it works for you:
https://getmusicbee.com/patches/MusicBee35_Patched.zip
unzip and replace the existing musicbee application files

Fonce

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Thank you.  I very much appreciate the effort, but there's no change.

I even tried the reg script (I checked and it seemed safe enough for Win8), and it still won't connect.  Maybe this'll be what finally gets me to try Windows 10.  No guarantees.  ;)

Thank you again.  Absolutely love MB.  :)