Author Topic: MB hangs when clicking any split button  (Read 1750 times)

Steven

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https://www.mediafire.com/file/i65kfxuemcyes71/MusicBeeDebugSplitter.zip/file
replace musicbee.exe
on restarting after it has hung, check the error log (help/ support/ view error log) and send me the info dated today

Rostech

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Thanks Steven. Closed MB, replaced the file, relaunched it, clicked a splitter. Hung. Here are the log messages:

2022-01-19 5:12:15 PM - shared start
2022-01-19 5:12:15 PM - enumerate all values
2022-01-19 5:12:15 PM - enumerate done
2022-01-19 5:12:15 PM - new start location={X=1206,Y=409},screens=2,bounds={X=0,Y=0,Width=1920,Height=1080},field:Composer,ac=231
2022-01-19 5:12:15 PM - 1
2022-01-19 5:12:15 PM - 2
2022-01-19 5:12:15 PM - 3
2022-01-19 5:12:15 PM - 4
2022-01-19 5:12:15 PM - 5
2022-01-19 5:12:15 PM - 6
2022-01-19 5:12:15 PM - location changing: {X=4540,Y=635}
2022-01-19 5:12:15 PM - location changed
2022-01-19 5:12:15 PM - pt={X=4540,Y=635},location={X=4540,Y=635,Width=738,Height=528}
2022-01-19 5:12:15 PM - create control
2022-01-19 5:12:15 PM - shown
2022-01-19 5:12:15 PM - ready

Rostech

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I can finally reproduce the issue! Your log gave me a clue, given all the coordinates and location information. I'm running a laptop and an external monitor. When I run MB in the external monitor, it works without issue. When I run it on the laptop screen, it hangs. The screen resolutions are 1920 x 1080, 150% scale (laptop) and 1920 x 1080, 100% scale (monitor). When I changed the laptop scaling to 100%, it worked consistently. I do have to change it back because these eyes don't do 100% on a laptop anymore, but at least I know what's causing it. A fix would be great at some point, if possible, as I won't always be connected to the external monitor.

Steven

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I am confused what is happening for it to go wrong in MB, so could you repeat with this debug version - same link and instructions
https://www.mediafire.com/file/i65kfxuemcyes71/MusicBeeDebugSplitter.zip/file

Rostech

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So yesterday I was able to reproduce the issue seemingly predictably and at will. Today, with your latest debug version, nothing I do causes it to happen. (I like it much better when things fail consistently!) I will continue to use this version of MB and I'll post the log if and when it happens again.
Steve

Steven

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it will still be helpful if you sent one set of log entries

Rostech

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Okay, here are the most recent entries today (still working well):

2022-01-20 11:10:54 AM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=194,Y=137}
2022-01-20 11:10:54 AM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 11:10:54 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:10:55 AM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 11:10:57 AM - bounds={X=272,Y=458,Width=738,Height=528},dpi=1.5
2022-01-20 11:10:57 AM - set bounds form={X=0,Y=0,Width=738,Height=528},pt={X=272,Y=458}
2022-01-20 11:10:57 AM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 11:10:57 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:10:57 AM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 11:11:14 AM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=194,Y=137}
2022-01-20 11:11:14 AM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 11:11:14 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:11:14 AM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 11:11:24 AM - bounds={X=272,Y=458,Width=738,Height=467},dpi=1.5
2022-01-20 11:11:24 AM - set bounds form={X=0,Y=0,Width=738,Height=467},pt={X=272,Y=458}
2022-01-20 11:11:24 AM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 11:11:24 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:11:24 AM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 11:25:08 AM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=194,Y=137}
2022-01-20 11:25:08 AM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 11:25:08 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:25:08 AM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 11:25:12 AM - bounds={X=272,Y=458,Width=738,Height=467},dpi=1.5
2022-01-20 11:25:12 AM - set bounds form={X=0,Y=0,Width=738,Height=467},pt={X=272,Y=458}
2022-01-20 11:25:12 AM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 11:25:12 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:25:12 AM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 11:25:22 AM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=3586,Y=260}
2022-01-20 11:25:22 AM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 11:25:22 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:25:22 AM - screenarea={X=2880,Y=0,Width=2880,Height=1548}
2022-01-20 11:25:29 AM - bounds={X=3785,Y=484,Width=738,Height=528},dpi=1.5
2022-01-20 11:25:29 AM - set bounds form={X=0,Y=0,Width=738,Height=528},pt={X=3785,Y=484}
2022-01-20 11:25:29 AM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 11:25:29 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:25:29 AM - screenarea={X=2880,Y=0,Width=2880,Height=1548}
2022-01-20 11:26:12 AM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=486,Y=83}
2022-01-20 11:26:12 AM - screen wa={X=0,Y=0,Width=1646,Height=854},bounds={X=0,Y=0,Width=1646,Height=926}
2022-01-20 11:26:12 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:26:12 AM - screenarea={X=0,Y=0,Width=1646,Height=854}
2022-01-20 11:26:12 AM - location reset5={X=486,Y=65}
2022-01-20 11:26:15 AM - bounds={X=508,Y=303,Width=738,Height=528},dpi=1.5
2022-01-20 11:26:15 AM - set bounds form={X=0,Y=0,Width=738,Height=528},pt={X=508,Y=303}
2022-01-20 11:26:15 AM - screen wa={X=0,Y=0,Width=1646,Height=854},bounds={X=0,Y=0,Width=1646,Height=926}
2022-01-20 11:26:15 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:26:15 AM - screenarea={X=0,Y=0,Width=1646,Height=854}
2022-01-20 11:29:17 AM - set bounds form={X=0,Y=0,Width=994,Height=502},pt={X=515,Y=120}
2022-01-20 11:29:17 AM - screen wa={X=0,Y=0,Width=1646,Height=854},bounds={X=0,Y=0,Width=1646,Height=926}
2022-01-20 11:29:17 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:29:17 AM - screenarea={X=0,Y=0,Width=1646,Height=854}
2022-01-20 11:30:06 AM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=486,Y=65}
2022-01-20 11:30:06 AM - screen wa={X=0,Y=0,Width=1646,Height=854},bounds={X=0,Y=0,Width=1646,Height=926}
2022-01-20 11:30:06 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:30:06 AM - screenarea={X=0,Y=0,Width=1646,Height=854}
2022-01-20 11:30:14 AM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=486,Y=65}
2022-01-20 11:30:14 AM - screen wa={X=0,Y=0,Width=1646,Height=854},bounds={X=0,Y=0,Width=1646,Height=926}
2022-01-20 11:30:14 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:30:14 AM - screenarea={X=0,Y=0,Width=1646,Height=854}
2022-01-20 11:31:34 AM - set bounds form={X=0,Y=0,Width=994,Height=502},pt={X=515,Y=120}
2022-01-20 11:31:34 AM - screen wa={X=0,Y=0,Width=1646,Height=854},bounds={X=0,Y=0,Width=1646,Height=926}
2022-01-20 11:31:34 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:31:34 AM - screenarea={X=0,Y=0,Width=1646,Height=854}
2022-01-20 11:32:29 AM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=486,Y=65}
2022-01-20 11:32:29 AM - screen wa={X=0,Y=0,Width=1646,Height=854},bounds={X=0,Y=0,Width=1646,Height=926}
2022-01-20 11:32:29 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:32:29 AM - screenarea={X=0,Y=0,Width=1646,Height=854}
2022-01-20 11:43:12 AM - set bounds form={X=0,Y=0,Width=994,Height=502},pt={X=515,Y=120}
2022-01-20 11:43:12 AM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 11:43:12 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:43:12 AM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 11:43:27 AM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=486,Y=65}
2022-01-20 11:43:27 AM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 11:43:27 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:43:27 AM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 11:43:30 AM - bounds={X=467,Y=165,Width=738,Height=467},dpi=1.5
2022-01-20 11:43:30 AM - set bounds form={X=0,Y=0,Width=738,Height=467},pt={X=467,Y=165}
2022-01-20 11:43:30 AM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 11:43:30 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:43:30 AM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 11:43:34 AM - bounds={X=467,Y=165,Width=738,Height=528},dpi=1.5
2022-01-20 11:43:34 AM - set bounds form={X=0,Y=0,Width=738,Height=528},pt={X=467,Y=165}
2022-01-20 11:43:34 AM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 11:43:34 AM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 11:43:34 AM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 12:06:31 PM - set bounds form={X=13,Y=46,Width=894,Height=830},pt={X=13,Y=46}
2022-01-20 12:06:31 PM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 12:06:31 PM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 12:06:31 PM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 12:07:24 PM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=486,Y=65}
2022-01-20 12:07:24 PM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 12:07:24 PM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 12:07:24 PM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 12:07:43 PM - set bounds form={X=0,Y=0,Width=994,Height=502},pt={X=515,Y=120}
2022-01-20 12:07:43 PM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 12:07:43 PM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 12:07:43 PM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 12:07:51 PM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=486,Y=65}
2022-01-20 12:07:51 PM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 12:07:51 PM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 12:07:51 PM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 5:06:50 PM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=486,Y=65}
2022-01-20 5:06:50 PM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 5:06:50 PM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 5:06:50 PM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 5:06:53 PM - bounds={X=467,Y=165,Width=738,Height=528},dpi=1.5
2022-01-20 5:06:53 PM - set bounds form={X=0,Y=0,Width=738,Height=528},pt={X=467,Y=165}
2022-01-20 5:06:53 PM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 5:06:53 PM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 5:06:53 PM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 5:06:57 PM - bounds={X=467,Y=165,Width=738,Height=467},dpi=1.5
2022-01-20 5:06:57 PM - set bounds form={X=0,Y=0,Width=738,Height=467},pt={X=467,Y=165}
2022-01-20 5:06:57 PM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 5:06:57 PM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 5:06:57 PM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 5:08:25 PM - set bounds form={X=0,Y=0,Width=981,Height=789},pt={X=486,Y=65}
2022-01-20 5:08:25 PM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 5:08:25 PM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 5:08:25 PM - screenarea={X=0,Y=0,Width=1920,Height=1008}
2022-01-20 5:08:30 PM - bounds={X=467,Y=165,Width=738,Height=528},dpi=1.5
2022-01-20 5:08:30 PM - set bounds form={X=0,Y=0,Width=738,Height=528},pt={X=467,Y=165}
2022-01-20 5:08:30 PM - screen wa={X=0,Y=0,Width=1920,Height=1008},bounds={X=0,Y=0,Width=1920,Height=1080}
2022-01-20 5:08:30 PM - screen wa={X=2880,Y=0,Width=2880,Height=1548},bounds={X=2880,Y=0,Width=2880,Height=1620}
2022-01-20 5:08:30 PM - screenarea={X=0,Y=0,Width=1920,Height=1008}