Author Topic: 3.4.7662: message "One or more files do not exist at the expected location"  (Read 1562 times)

tubescreamer

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Hi,
since this morning I am getting the error message ""One or more files do not exist at the expected location" instantly
whenever I try to perform one of these actions with the aim of recalculating replay gain tags.
- Tools -> restore original volume
- Tools -> analyse volume

Yesterday this was still working and this morning I performed only a few actions:
- editing the tags of perhaps 6 music titles and
- deleting around 8 files from the MusicBee library (only from the library, not from disk)

I tried already
- File -> scan folders for new files
in the hope that this would cure any mismatch between titles on disk and the MusicBee database, but no change, error persists.

Before restoring the backup, I would prefer to find out in the current error situation what the problem is and how it can be eliminated with "on-board tools" / by the application itself.

I can say with certainty that from yesterday to today, no operating actions were taken outside of the application, neither in the database nor in the music content itself. Only the few changes with MusicBee which I said above.

Unfortunately, the error message does not give any further information about what the problem is. Are there more detailed error log files somewhere ?

If only a restore would be an option, what do you think would cure the issue ? Do I have to restore only one of these folders completely or all two ?
C:\Users\<myname>\AppData\Roaming\MusicBee
K:\<myname>\Eigene Musik\MusicBee

Many thanks for further help.

phred

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Did you check to confirm that files really do exist in the expected location? And if not in the expected location, then are they somewhere on your PC?

Have you checked the error log?
Download the latest MusicBee v3.5 patch from here.
Unzip into your MusicBee directory and overwrite existing files.

----------
Check out the MusicBee Wiki.
How to post screenshots is here.

tubescreamer

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Did you check to confirm that files really do exist in the expected location? And if not in the expected location, then are they somewhere on your PC?

Have you checked the error log?

Thanks for your response. The usual high number of files is still there.
Normal operation (playing music) works.
What changed is, that from yesterday to today I can't remove/recalc Gain Tags.

The error log doesn't contain any entry from yesterday or today.
The last entries were from 22.12.2020 with a few entries which do not apply to this problem.

phred

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The usual high number of files is still there.
And you confirmed that using a file explorer outside of MB?

If you're only getting that error when you try to use those two tools, are you selecting only a few tracks/albums, or all the tracks/albums? I'm thinking you've got a corrupt file somewhere. Try restoring the volume on a few at a time until you get the error. That will narrow down which file(s) are the problem.
Download the latest MusicBee v3.5 patch from here.
Unzip into your MusicBee directory and overwrite existing files.

----------
Check out the MusicBee Wiki.
How to post screenshots is here.

tubescreamer

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> And you confirmed that using a file explorer outside of MB?

Yes.

> If you're only getting that error when you try to use those two tools, are you selecting only a few tracks/albums, or all the tracks/albums?

All the tracks.

Meanwhile I got a tip from a friend to select only a few files in contrast to the whole library. And yes this makes a difference.

So I am trying to narrow down now by this, which file is maybe corrupted or missing.

phred

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Meanwhile I got a tip from a friend to select only a few files in contrast to the whole library. And yes this makes a difference.
Errr, isn't that what I suggested?

Quote
So I am trying to narrow down now by this, which file is maybe corrupted or missing.
Errr, isn't that what I suggested?
Download the latest MusicBee v3.5 patch from here.
Unzip into your MusicBee directory and overwrite existing files.

----------
Check out the MusicBee Wiki.
How to post screenshots is here.

tubescreamer

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1st I misunderstood your posting and didn't get the point that you suggest to narrow down to one or more files that causes the issue.
Please understand from end user perspective that I am simply astonished why the same selection of files causes this error now.
Yesterday and today the selection of titles didn't change: "all titles" by doubleclick to "Music" left side under Library.

Update: Now I removed all Gain Tags with another software. When starting MB it started to rescan all titles.
I am curious whether the issue is gone after that.

BTW .. I was missing something like that to rescan the library to update / fix any issues with the library.
Last Edit: December 26, 2020, 05:20:57 PM by tubescreamer

phred

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from end user perspective that I am simply astonished why the same selection of files causes this error now.
Computers work in mysterious ways.  :-)

But it does sound like you're making progress, so that's good.
Download the latest MusicBee v3.5 patch from here.
Unzip into your MusicBee directory and overwrite existing files.

----------
Check out the MusicBee Wiki.
How to post screenshots is here.

tubescreamer

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Solved. "Mysterious ways" indeed ;)

The current playback window has in the 1st column smth that looks to me like a selection field.
There I found a couple of titles marked with a "White Exclamation Mark" sign in a black filled circle.
You can luckily sort this colum, there I found around 10 files.

Strange thing: all those files from a folder that is not in the list of folders anymore.
Even stranger, that it pops up from yesterday to today.

I remember, that I performed a Win10 fresh install around October this year.
And when I newly installed MusicBee then I entered only this directory to scan for Music: K:\<myname>\Eigene Music

The other files (test wav files for a particular D/A converter) were under K:\data\Software\driver\.....

Maybe some left-over entries from the past ..

What irritates me is, that this popped up now without having changed anything in that regards.
Neither I changed the folders which I scan, nor did I remove anything under K:\data\Softwar\driver.

I really do not know what happened. Thanks anyway for your kind help and time.

tubescreamer

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May I propose two things

A) to log this in the error log as the "!" signs can not be detected n a very long list of files.

B) maybe to think about something like a scan or validation mode that checks for differencies between files on disk and the MB library ?
Which supports the user to fix some things that could occurr easily:

- update Meta Information from files to the MusicBee library
- add entries in the MB library if new files were found
and also
- warn if there are titles in the MB library with a path that is not in the list of folders to be tracked for updates
  and to ask the user whether those folders should be added to the list of folders to be tracked
  or alternativey, whether the entries in the MB library should be removed