Author Topic: Artwork not showing up  (Read 1302 times)

pulinap

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Hi there,

I am pretty sure this has been discussed million times and I read several threads - but still cannot seems to get it to work.

System:

Music is FLAC files on Synology NAS DS916 with each album folder has a cover pic - please see below:

https://imgur.com/Ifsml4p


Laptop runs Windows 7 with WiFi connection to NAS and connected to my headphone rig.

Please see the screenshot of MusicBee on my laptop:


https://imgur.com/G0HD6qe


All suggestions are welcome.

Cheers
Last Edit: April 07, 2020, 07:00:15 AM by pulinap

Steven

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can you post a screenshot of your Tags(1)/ artwork preferences


Steven

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That looks ok and i am assuming cover.jpg was active in the artwork settings at the time you imported the music files.
The only other thing i can think of is to confirm the cover artwork file actually has a .jpg extension.
You might need to change your windows explorer view settings to confirm that

pulinap

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That looks ok and i am assuming cover.jpg was active in the artwork settings at the time you imported the music files.
The only other thing i can think of is to confirm the cover artwork file actually has a .jpg extension.
You might need to change your windows explorer view settings to confirm that

Thanks.

sorry I am a dinosaur when it comes to technology...so could you please expand on:

1. where do I find cover artwork file?
2. Windows explorer view setting?

I must also admit that I use MusicBee on my office computer (PC) which has Windows 10 and the music is located on an external Harddrive connected to PC via USB - all the pictures work fine and the music in external HDD is an exact copy of the folders on my NAS.......

Perhaps it is Windows 7 that is making the artwork disappear?


Steven

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it might also be worthwhile uploading one of the cover files somewhere (eg. mediafire.com or dropbox) and sending me the link so I can confirm that MB can load the artwork

pulinap

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it might also be worthwhile uploading one of the cover files somewhere (eg. mediafire.com or dropbox) and sending me the link so I can confirm that MB can load the artwork

Hi,

Thanks...

Following is the drop box link to cover image in one of the Album folders on my NAS:

https://www.dropbox.com/s/urta61qzfpllhno/cover.jpg?dl=0

The folder is located here:

A:\Fugazi\Red Medicine (1995)

Steven

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I have no issues with that artwork displaying.
How are you adding the music files to the musicbee library?
Last Edit: April 08, 2020, 08:57:45 AM by Steven

pulinap

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I have no issues with that artwork displaying.
How are you adding the music files to the musicbee library?

Thanks for checking that for me.....

I am not entirely sure for about your questions....

Perhaps I am better off re-installing MB

Could you please let me know how to I direct MB to find my music on NAS (A:/ drive) for the first time  - I think I may have done this incorrectly?

phred

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Could you please let me know how to I direct MB to find my music on NAS (A:/ drive) for the first time  - I think I may have done this incorrectly?
It's not likely reinstalling will fix the problem, so before you do that...

Is the music directory that's on the NAS mapped to drive letter A:? Drive letters A and B are usually reserved for floppy drives. Yes, I know. Who uses floppies any longer? But MicroSoft in it's never ending wisdom, keeps those letters reserved for floppies. I suggest remapping to a different drive letter and see what happens.
Download the latest MusicBee v3.5 patch from here.
Unzip into your MusicBee directory and overwrite existing files.

----------
Check out the MusicBee Wiki.
How to post screenshots is here.

pulinap

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Could you please let me know how to I direct MB to find my music on NAS (A:/ drive) for the first time  - I think I may have done this incorrectly?
It's not likely reinstalling will fix the problem, so before you do that...

Is the music directory that's on the NAS mapped to drive letter A:? Drive letters A and B are usually reserved for floppy drives. Yes, I know. Who uses floppies any longer? But MicroSoft in it's never ending wisdom, keeps those letters reserved for floppies. I suggest remapping to a different drive letter and see what happens.

Thanks will check and report back.

Also should there be a folder called 'Music' on my A: drive where all the music should be stored?

Because my current A: looks like this:

https://imgur.com/SOQYfaC

phred

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Also should there be a folder called 'Music' on my A: drive where all the music should be stored?
Because my current A: looks like this:
Your music files can be in any folder with any name you wish. As long as you point MB to the proper folder you shouldn't have a problem. So leave the music files where they currently are and just remap the drive letter. Give it M: for music. Or if you don't want gaps in the drive letters, give it X so it falls in front of your existing Y and Z.
Download the latest MusicBee v3.5 patch from here.
Unzip into your MusicBee directory and overwrite existing files.

----------
Check out the MusicBee Wiki.
How to post screenshots is here.

pulinap

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A quick update.

Changing the drive name didn't work, however I reinstalled MB and rather than using the NAS drive name (M:) I used the entire network path \\SynologyDS916\Music...and it worked...!! well for 95% of the covers - the rest might need to be manually added.

Thanks again for all the help.

Cheers