"snapshot of all MusicBee settings" is greyed out

[bobbert]

I'm using 3.3.7310.

Edit>Settings>snapshot of all MusicBee settings    is greyed out. Do I need to do something to enable it?

Thanks for any help

[phred]

Store? Installer? Portable?
Do you have permission to write to the folder where the snapshot is to be saved?
Whitelist your entire MB folder in your AV software.

[bobbert]

Thanks for responding. Regarding your points

Installer version in Windows 10.
Not sure which folder it is trying to save to - can't find it in preferences but I may be being blind.
Temporarily turned off my antivirus (windows built in) but it did not help. Also tied disabling firewall but that didn't help either.

Thanks again for your response, any other ideas?

[bobbert]

Perhaps I was being stupid.

I interpreted "snapshot of all MusicBee setting" as something beyond the Save Settings Snapshot..  which is available. I now realise  that the greyed "snapshot of all MusicBee setting" may simply be an explanation of the available options below it to Save or Load.

Thanks again for your help

[phred]

I interpreted "snapshot of all MusicBee setting" as something beyond the Save Settings Snapshot

I understand now. What you're seeing as grayed-out is an informational statement and not a clickable action. Had I launched MB and looked before replying, I would have told you that then.

In any event, you're all set and that's a good thing.