Unexpected Error Message - Please help

[Sterge]

Hi, I've just started using Musicbee so am quite unfamiliar with now it works. I was just playing around looking at the skins and the app closed and will not re-open. When I try I get the following message:

MusicBee v3.2.6902.32258 (Win10.0), 25 May 2019 0:59:

System.IndexOutOfRangeException: Index was outside the bounds of the array.
   at #=zGQ2Dv0Sa2dr8x55F8dLAfPzu1vYq.#=z2IuT_nMLWCrz.#=zjDmiYiZFPsskE2UPug==.#=zQIVn0cdvMwtt()
   at #=zGQ2Dv0Sa2dr8x55F8dLAfPzu1vYq.#=z2IuT_nMLWCrz.#=zjDmiYiZFPsskE2UPug==.#=zbpwB8dw=(Boolean #=zpFr7GbQ=)
   at #=zGQ2Dv0Sa2dr8x55F8dLAfPzu1vYq.#=z2IuT_nMLWCrz.#=zjDmiYiZFPsskE2UPug==.#=zcSLTzBeATffj()
   at #=zGQ2Dv0Sa2dr8x55F8dLAfPzu1vYq.#=z2IuT_nMLWCrz.#=zQpDnSlfFJY5e(Rectangle #=znBpKmEk=)
   at #=zGQ2Dv0Sa2dr8x55F8dLAfPzu1vYq.#=zidkSl2SxJNCD(#=zUnnys3SwsSsI #=zujZcRsw=, Boolean #=zVnOzvrKE6Hp$zRQjQw==)
   at #=zGQ2Dv0Sa2dr8x55F8dLAfPzu1vYq.#=zskrc5Sx86Qlf(#=zUnnys3SwsSsI #=zujZcRsw=, Boolean #=zVnOzvrKE6Hp$zRQjQw==)
   at #=zGQ2Dv0Sa2dr8x55F8dLAfPzu1vYq..ctor()
   at #=zx9H$0K5tc$nGAYtoyncaKErOthcW.Main(String[] args)

Please help.

Many thanks

Sterge

[sveakul]

First be sure that MusicBee.exe is not still open in Task Manager.  Then, update to the 3.3 version from the post here and try again:  https://getmusicbee.com/forum/index.php?topic=27074.msg159388#msg159388

[Sterge]

Hi sveakul, thanks for your reply. Unfortunately it's not worked. New error code below.

MusicBee v3.3.7082.39780 (Win10.0), 25 May 2019 9:59:

System.IndexOutOfRangeException: Index was outside the bounds of the array.
   at #=z2LwLE57li7UBdNQNDE19fLW72t0W.#=zGUFYFgO6H__V.#=z5EJg4BS1TtlR_tCM9A==.#=zQXmbRQb7DxeA()
   at #=z2LwLE57li7UBdNQNDE19fLW72t0W.#=zGUFYFgO6H__V.#=z5EJg4BS1TtlR_tCM9A==.#=zafbjRaU=(Boolean #=z0ERj77o=)
   at #=z2LwLE57li7UBdNQNDE19fLW72t0W.#=zGUFYFgO6H__V.#=z5EJg4BS1TtlR_tCM9A==.#=zkAyWrnPMlm3M()
   at #=z2LwLE57li7UBdNQNDE19fLW72t0W.#=zGUFYFgO6H__V.#=zz3eq$y944RV$(Rectangle #=zWM9eP4w=)
   at #=z2LwLE57li7UBdNQNDE19fLW72t0W.#=zwwDMYvsyMm8f(#=zAfC3gouV1N7c #=zjHBgLIw=, Boolean #=zwaggfV2qQp$ILfIqsg==)
   at #=z2LwLE57li7UBdNQNDE19fLW72t0W.#=zFcBOSwh2iIwI(#=zAfC3gouV1N7c #=zjHBgLIw=, Boolean #=zwaggfV2qQp$ILfIqsg==)
   at #=z2LwLE57li7UBdNQNDE19fLW72t0W..ctor()
   at #=z358bmmRAau09BOz0yFINoWFPlFMm.Main(String[] args)

I really appreciate you trying to help me.

Sterge

[Steven]

can you send me a link to your settings file (help/ support/ view settings)

[Sterge]

Hi Steve, I've just got it working. I could not open the programme to access the help and settings menu. But I've deleted the two Multi-Colour.mlxc files in the skins folder which were the last ones I tried out before getting the error message I guess one of these was corrupt? I'm not very computer savvy so just assuming the skins I deleted will not work but the rest of the programme will be fine?

Really appreciate you guys replying and trying to help me out.

Many thanks

Sterge   

[Steven]

can you tell me their names - they will still be in the recycle bin

[Sterge]

Of course.

Wing-ated.xmlc

Mellon Remix.xml

Not sure which one I was trying at the time as I was going through them all. Hope this helps. Its a great app, I can't wait to fully move away from iTunes!

Sterge

[Steven]

i would still appreciate if you sent me a link to your settings file (help/ support/ view settings)

[Sterge]

Sorry being really dumb here, I've has a Mac for 15 years so on a big learning curve!

I've found the file you mean, when you say send you a link? Do you want me to copy and paste all the info? Or something else?

More than happy to send it if it will help you improve the app...

Sterge

[redwing]

Upload the file to a file hosting site and send the link to Steven via PM (click on Steven's avatar and you will see Send PM menu).
Or if it's OK to make it public, just paste the content to a pastebin site and post the link.

[sveakul]

I've found the file you mean, when you say send you a link? Do you want me to copy and paste all the info? Or something else?
Sterge

An easy-to-use free upload site that doesn't require registration, etc. : http://www.tinyupload.com/