Author Topic: Error Code Prompt  (Read 1986 times)

phred

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@Steven...

A user encounters an error and is greeted with the pop-up asking for the error code to be posted to the forum. Which they do, but don't include any other information. Usually it's something like "I got this error and was told to report it."

Would it be worth your time to add to that pop-up that the user should also report exactly what they were doing when the error occurred?
And to include the steps to reproduce it?
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CritterMan

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  • Now with FiiO M11!
This should be in the wishlist so I can +1 it.
Home Desk ~ MB 3.3 Portable • Questyle CMA400i (ASIO) • Sennheiser HD 660S (balanced) / Audeze EL-8 Closed Back / Fostex TR-X00 Ebony • Teac AI-101DA • Jamo C93 + Dayton Audio SUB-1000
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phred

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a) You can certainly +1 it here. Which I think you have done.

b) It was/is more of a topic for discussion with Steven (and others.)
Download the latest MusicBee v3.5 or 3.6 patch from here.
Unzip into your MusicBee directory and overwrite existing files.

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Posting screenshots is here
Searching the forum with Google is  here

Steven

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@Steven...

A user encounters an error and is greeted with the pop-up asking for the error code to be posted to the forum. Which they do, but don't include any other information. Usually it's something like "I got this error and was told to report it."

Would it be worth your time to add to that pop-up that the user should also report exactly what they were doing when the error occurred?
And to include the steps to reproduce it?
yes good idea and i will do that for v3.4

phred

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yes good idea and i will do that for v3.4
Thanks. Now we just have to hope that the message is read and done.
Download the latest MusicBee v3.5 or 3.6 patch from here.
Unzip into your MusicBee directory and overwrite existing files.

----------
The FAQ
The Wiki
Posting screenshots is here
Searching the forum with Google is  here