unable to load preferences/ERROR_BASS_INIT

[cloudbase_]

I keep getting these error messages when I open musicbee and then when I try and play a file. I've tried uninstalling and reinstalling and have copied files from the latest patch into my musicbee folder and nothing has worked. I can't seem to find much help for this error on the forum or elsewhere.

[phred]

Does MB open when you launch it and the problem occurs only when you attempt to play a file?

- What version of MB are you running? Installed or portable?
- Does the issue occur with -all- music files or just specific ones?
- What format is your music in?

- Try launching MB as administrator.
- Check your security app log to see if that is blocking MB. Avast is notorious for thinking MB is trouble.
- Check the Error Log (Help > Support > View Error Log.) If there are entries around the time of the error, please cut and paste here.

[Steven]

there is a bug with older MB versions where it incorrectly reports issues with initialising an audio device as an error loading the preferences ie. the issue with probably with your audio device