yes, that option is ticked. the fact is that the file was tagged with another software (Tag&Rename), and i can see the tag on Windows Explorer, but not in MusicBee. this is driving me crazy. I really like MusicBee and this is the only problem i am having, but it is stopping me from moving fully to MB, since i have a huge collection of pre-tagged music and i am losing the tags of many songs.. what tags can you see in your MB for that file?