Author Topic: Scan folder for new file error  (Read 2322 times)

lordlance

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Hi!
After I installed the v.3 version, I get "errors during the scan files". The error window tells me to watch the Log in View>Error Log menu. But I can't find that menu, so I can't guess what is going wrong.
I patched it with the latest version today, still I have this issue.

lordlance

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Additional info: I partially solved the problem. While the path and the file names was quite short, the mp3 had lot of long tags inside. I removed the tags with MP3Tag software, and after then I did the File > Scan Folders for New Files operation.
This time, the operation went good, so I think the long tags were the problem. However, I'd still love to find that "disappeared" Log menu. Maybe in that log I could had find the solution with no wasted time.

Thanks again for the attention.

Steven

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are the files being added to an auto-organized library?
if so, MB should be ensuring the filename doesn't exceed the windows limits

lordlance

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are the files being added to an auto-organized library?
if so, MB should be ensuring the filename doesn't exceed the windows limits
Correct, I have an auto-organized library (side note, read about my other problem in the other topic).

Have clues about the "disappeared Log menu"?

Steven

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unless you are looking at a translated version, all the information dialogs refer to Help/ Support/ View Error Log