Cannot see song information from songs on network drive

[braveally]

I recently migrated all of my music to a shared network drive. It's a WD My Cloud if that makes a difference. I added the songs from the cloud drive but they all show up blank with no information. When I play the song, I see the information on the now playing bar. How can I have the songs populate with all of their information visible?

[psychoadept]

Hi, welcome to the forum!

If MB can't find tags, it generally substitutes the filename.  Is it doing that?  If not, can you provide a screenshot of where you're seeing blank spaces that should have info in them?

[braveally]

Hi, welcome to the forum!

If MB can't find tags, it generally substitutes the filename.  Is it doing that?  If not, can you provide a screenshot of where you're seeing blank spaces that should have info in them?

It is substituting with the file name. It shows song information for roughly 50% of my library. I did a rescan to add all the blank tracks to the inbox. They are all located on the same network share. Check the picture out. What can I do to resolve this? I (like many others) am super anal about my song info. Everything has full tags and pictures, etc.
 

[Steven]

you dont say which version of MB you are using. I suggest you update to the latest one on the downloads page which was released last week and fixed a bug with reading tags for mp3 files in some cases.
You would need to rescan the affected files (right click/ send to/ rescan file)
if you still have a problem then PM me a link to one of the files so i can see what is happening

[braveally]

Version 2.5.5804. I just recovered the system and installed Music Bee yesterday.

[braveally]

I have resolved my issue. I had to rebuild the twonky database, I think it was corrupted somehow. I see all data now.