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Support => Questions => Topic started by: Fabio on February 02, 2023, 12:46:32 PM

Title: issue with rating in .m4a file
Post by: Fabio on February 02, 2023, 12:46:32 PM
hello everyone, i am having a strange issue, which i hope i can describe it in a way which makes sense.

1) i have 2 MB portable installations in 2 different HD. i) HD1 has an 'old' MB version (3.0.5995) and ii) HD2 has a new MB version (3.5.8249 P). Both HDs have the same music files which I copied from HD1 to HD2.

2) some .m4a songs show their rating in the 'old' MB, but not in the 'new' one.

3) in Windows Explorer i cannot see the rating of these songs, either in HD1 or HD2

4) Tag&Rename also cannot see the rating either in HD1 or HD2

my first thought was that maybe i had forgotten to synchronize the tags in the 'old' MB before copying them across to the new HD, but i checked that now and that is not the issue.

any suggestion on what else i could check?

thanks in advance
 
Title: Re: issue with rating in .m4a file
Post by: Steven on February 02, 2023, 11:35:58 PM
can you send a link to one of the files?
Title: Re: issue with rating in .m4a file
Post by: Fabio on February 03, 2023, 07:23:53 AM
here it is
https://www.salsaisgood.com/La-Pasao-Paso.zip
it shows 5 stars in the 'old' MB
Title: Re: issue with rating in .m4a file
Post by: Steven on February 03, 2023, 09:48:55 PM
that file has a rating tag with value = 0
if the old MB showed 5, to me that says that the file has been updated or replaced outside of MB after it was first added
Title: Re: issue with rating in .m4a file
Post by: Fabio on February 04, 2023, 09:43:45 AM
yes, what you say makes sense. The other possibility is that for some reasons MB version 3.0.5995 does not write the rating to the file. I tried again just now. I gave the song 3 stars, then Tools->Advanced>Synchronize Tags, but the song still shows no rating in both Windows Explorer and Tag&Rename