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Support => Questions => Topic started by: dujuarez on October 13, 2022, 06:24:31 AM

Title: After scan confirmation
Post by: dujuarez on October 13, 2022, 06:24:31 AM

I don't understand this message. Will it remove my files from my HDD? What is the program trying to do and what can I do to prevent it from happening?

Thank you.

David(https://imgur.com/a/9koVhwB)

Title: Re: After scan confirmation
Post by: phred on October 13, 2022, 12:54:13 PM

What is the message you're seeing? And when? And where?

Title: Re: After scan confirmation
Post by: dujuarez on October 14, 2022, 03:09:42 AM

Sorry I thought that I had the url on the post.

https://imgur.com/a/q24pM5E

It happened after scanning. I answered no, but now I'm seeing triangle with exclamation. How can I fix this problem?

Thank you.

David

Title: Re: After scan confirmation
Post by: phred on October 14, 2022, 03:25:47 AM

The message clearly states the the files listed are not where MB expects them to be. This could due to you deleting from using an application other than MB. Such as a file explorer. You should never move or delete files outside of MB as MB will no longer know where they are. As the message states.

Do you know if the files exist -any-where? If you know where they are you can either move them back to where they were using the File Organizer. Or you can File > Add Files to Library.

Title: Re: After scan confirmation
Post by: dujuarez on October 16, 2022, 12:16:00 AM

Thanks for your help.

Title: Re: After scan confirmation
Post by: phred on October 16, 2022, 03:28:34 AM

It would be nice to know if the issue was resolved.

Title: Re: After scan confirmation
Post by: dujuarez on October 16, 2022, 11:27:36 PM

Sorry, yes problem resolved.

Title: Re: After scan confirmation
Post by: phred on October 16, 2022, 11:36:58 PM

Good to hear that.