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Support => Bug Reports => Topic started by: Diaboliquin on September 25, 2022, 06:12:04 AM

Title: MusicBee resets Play Count (updates 3.5.8289 and 3.5.8296)
Post by: Diaboliquin on September 25, 2022, 06:12:04 AM

I didn't notice it at first, but the 3.5.8289/.8296 updates resets the Play Count to 0 for several tracks. Video:

https://www.youtube.com/watch?v=3BLs9AvRuVQ (http://Bug)

Version 3.4.8033 don't resets the play count.

Title: Re: MusicBee resets Play Count (updates 3.5.8289 and 3.5.8296)
Post by: Steven on September 25, 2022, 09:31:13 AM

I dont know what to make of this as its not been reported before and not something that has been changed. I guess you could send me a link to your settings file (help/ support/ view settings) so i can try myself

Title: Re: MusicBee resets Play Count (updates 3.5.8289 and 3.5.8296)
Post by: Diaboliquin on September 25, 2022, 05:34:48 PM

Yeah, really weird.
Settings: Check your pm.

Thank you for the prompt response.

Title: Re: MusicBee resets Play Count (updates 3.5.8289 and 3.5.8296)
Post by: Steven on September 25, 2022, 09:58:08 PM

i did not receive any PM

Title: Re: MusicBee resets Play Count (updates 3.5.8289 and 3.5.8296)
Post by: Diaboliquin on September 26, 2022, 02:10:28 AM

File:

Settings (https://www.mediafire.com/file/tm5kgk02ajm9o8r/Settings_2022-sep.-25_1119.ini/file)

Title: Re: MusicBee resets Play Count (updates 3.5.8289 and 3.5.8296)
Post by: Steven on September 26, 2022, 09:10:54 AM

I cant reproduce any issues with your settings file. However, make sure the tags tool plugin doesnt have any rules that would reset the playcount. But its more likely the problem is related to syncing the play count with last.fm. You could force a reset by renaming LastFmPlayCountCache.dat to another name so MB redownloads all the play counts from last.fm. Its located in the appdata folder (help/ support/ open appdata folder)

Title: Re: MusicBee resets Play Count (updates 3.5.8289 and 3.5.8296)
Post by: Diaboliquin on September 26, 2022, 10:12:31 PM

OK, thank you.