getmusicbee.com

Support => Portable Devices => Topic started by: PurpleGigi on August 04, 2022, 12:10:34 AM

Title: Problems with playlist path and synching playlists
Post by: PurpleGigi on August 04, 2022, 12:10:34 AM

I got a new phone back in the winter and was able to put all my music in so I can play it using GMMP.  I recently updated a couple of playlists in MusicBee but I can't update them on my phone becauwe of the path. The file path that I have for Playlists has a red exclamation point.  I am not able to actually point to the file path and the way I am typing it doesn't work.  

Under Media Storage, storage path is SM-S908U\Internal storage\
Music Files is Music\*

I've tried different paths for the Playlists but I cannot get MusicBee to accept anything.

I apologize - I also tried for a half an hour to follow the directions on including an image but it never showed up in the preview.

What do you suggest?

Title: Re: Problems with playlist path and synching playlists
Post by: phred on August 04, 2022, 12:21:48 AM

A screenshot of your device settings would really be helpful here.
Upload it to imgur.com and then copy the link and paste it here.

Title: Re: Problems with playlist path and synching playlists
Post by: PurpleGigi on August 04, 2022, 03:03:52 AM

https://imgur.com/ldDHx2C (https://imgur.com/ldDHx2C)

(https://i.imgur.com/ldDHx2C.png)

https://imgur.com/7ek35tX (https://imgur.com/7ek35tX)

https://i.imgur.com/7ek35tX.png

Title: Re: Problems with playlist path and synching playlists
Post by: frankz on August 04, 2022, 03:16:48 AM

Does the folder you're trying to use actually exist on the device? What does it say when you hover over the error icon?

Title: Re: Problems with playlist path and synching playlists
Post by: phred on August 04, 2022, 03:27:56 AM

Thanks for the screenshots.

Frankz asks a good question. If the folder doesn't exist on the device, then create it and try again. If it does exist, I suggest creating the Playlists folder under Internal Storage. For some reason I've never had good luck on my Samsung phone when putting the playlists under \Music.

Title: Re: Problems with playlist path and synching playlists
Post by: Astro Gaze on August 14, 2022, 10:28:28 AM

I also sync to a Samsung device, and I was also having connection problems before. Although I still get the red exclamation point on folders that exist, at least MusicBee syncs with my phone.

Here's 2 things to try:

1. When you first plugged your phone into your pc, there should've been a pop up. Did you "Allow access to computer"?
2. When you're plugged in, unlock your phone, pull down to see the notification bar, look for Android System > USB for file transfer. Click on this and make sure that Use USB For is set to Transferring Files.