getmusicbee.com

Support => Questions => Topic started by: Free_Jazz_Listener on July 03, 2022, 03:58:17 PM

Title: A Few Problems
Post by: Free_Jazz_Listener on July 03, 2022, 03:58:17 PM
They are as follows: slow/laggy scrolling and not being able to add new files automatically despite having enabled: check for updated or missing files on startup, add new files to the library; all the files, moreover, are located in monitored folders—continuously—and NOT added to the inbox.

(https://i.imgur.com/hPODryI.png)


Proof of laggy scrolling: https://drive.google.com/file/d/1uU5-9Bea6B45ir290Uu0AEpRVo48YJxE/view


That said, thank you very much In advance.
Title: Re: A Few Problems
Post by: Steven on July 04, 2022, 01:09:24 AM
usually when someone says a file is not being added its either in the Inbox (which you say its not) or its already in the library but not tagged as expected. If you switch to the tracks view and add the Url field/ sort by Url then you can see if it is already in the library.
If you are convinced its not in the library then try manual drag/ drop from windows explorer.
Also try updating to the latest 3.5
https://getmusicbee.com/patches/MusicBee35_Patched.zip
unzip and replace the existing musicbee application files

For the laggy scrolling, how are you performing the scrolling? If its mouse wheel, i guess its possible the wheel increment is set to a an unexpected value so I would need you to run a debug version.
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 04, 2022, 01:27:18 PM
Hello. How can I add “the Url field?” Thank you.
Title: Re: A Few Problems
Post by: phred on July 04, 2022, 01:57:48 PM
Hello. How can I add “the Url field?” Thank you.
In Track Details view > right-click on any column header > set displayed fields... > find URL (on the left) and drag it to the right.
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 04, 2022, 02:03:46 PM
I don’t know if it’s relevant, but I’ve been dealing with this issue since I reinstalled MusicBee and didn’t back anything up.
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 04, 2022, 02:09:33 PM
Hello. How can I add “the Url field?” Thank you.
In Track Details view > right-click on any column header > set displayed fields... > find URL (on the left) and drag it to the right.
(https://i.imgur.com/mvkQK4X.png)

Unfortunately, I’m not able to find it on my part.
Title: Re: A Few Problems
Post by: Mayibongwe on July 04, 2022, 02:37:38 PM
Unfortunately, I’m not able to find it on my part.
Did you scroll all the way through? That field list is sorted alphabetically. So URL is somewhere further down the line between Track# and Video Kind.
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 04, 2022, 02:50:20 PM
Unfortunately, I’m not able to find it on my part.
Did you scroll all the way through? That field list is sorted alphabetically. So URL is somewhere further down the line between Track# and Video Kind.

Well, it turns out I’m an idiot; I’ve found it. Thank you.
Title: Re: A Few Problems
Post by: Mayibongwe on July 05, 2022, 11:31:32 AM
After adding it, did you do the things you were asked to do?
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 06, 2022, 07:23:28 PM
I’ve just attempted to add a tune to the Library, and it’s nowhere to be seen via the URL field:

(https://i.imgur.com/7AtZoHe.png)
(https://i.imgur.com/xuGr8Gl.png)


That said, the manual drag does work—as does ‘Add Files to Library.’


(Oh, luckily, though, the laggy-scrolling problem has ceased to exist.)
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 06, 2022, 07:25:53 PM
I wonder why it doesn’t work automatically. Any ideas why? Again, thank you in advance.
Title: Re: A Few Problems
Post by: Mayibongwe on July 06, 2022, 08:20:16 PM
Long shot, but you never know...
Could it be that while you've got the two folders set to be monitored, you also have them concurrently set to be excluded from the monitoring?

Edit: In my testing, I can see such a thing is permitted (if it's intentional, I'd personally prefer it wasn't allowed).
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 06, 2022, 10:38:44 PM
Long shot, but you never know...
Could it be that while you've got the two folders set to be monitored, you also have them concurrently set to be excluded from the monitoring?

Edit: In my testing, I can see such a thing is permitted (if it's intentional, I'd personally prefer it wasn't allowed).
How could I have excluded them from the monitoring, though?
Title: Re: A Few Problems
Post by: Mayibongwe on July 06, 2022, 11:36:13 PM
See the Exclude... button to the right (left, I mean) of "Choose Folders..." in your first screenshot on this thread?
Click on it and check if the monitored folders are selected or not on that pop up. If they are, then that's what's causing your issue, I believe.
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 07, 2022, 01:39:02 AM
See the Exclude... button to the right (left, I mean) of "Choose Folders..." in your first screenshot on this thread?
Click on it and check if the monitored folders are selected or not on that pop up. If they are, then that's what's causing your issue, I believe.


(https://i.imgur.com/qgbRplV.png)

They’re not.
Title: Re: A Few Problems
Post by: Steven on July 07, 2022, 05:32:03 AM
did you update to the patch version i linked above?
And is there anything in the error log around the time you import files (help/ support/ view error log)
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 07, 2022, 01:08:31 PM
did you update to the patch version i linked above?
And is there anything in the error log around the time you import files (help/ support/ view error log)


As for the error log:
(https://i.imgur.com/HTUYZyC.png)


No, admittedly, I haven’t yet.


That said, if you don’t mind my asking, what do you mean by “replace the existing musicbee application files?” I’ve downloaded the latest Microsoft Store version of the app.
Title: Re: A Few Problems
Post by: phred on July 07, 2022, 03:28:23 PM
The Store version can not be patched nor updated.
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 07, 2022, 04:31:26 PM
The Store version can not be patched nor updated.
Well then—if you don’t mind my asking—what should I do in order to fix the issue?
Title: Re: A Few Problems
Post by: phred on July 07, 2022, 04:36:33 PM
Well then—if you don’t mind my asking—what should I do in order to fix the issue?
If you want to keep the Store version then you have no choice but to wait for the next Store version to be released. Which could be a while.

I suggest using the Installer or Portable versions which both get continual patch updates. I strongly recommend the Portable as it's much easier to backup and/or move to another PC simply by copying the entire directory in which it lives. If using the Portable, place it in a non-Windows controlled directory, such as C:\MusicBee. There is no functional difference between the Portable and the Installer.
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 14, 2022, 01:44:26 AM
(https://i.imgur.com/vnsdTEJ.png)

Just updated to the latest beta version, and it still doesn’t work:



(https://i.imgur.com/voklqTZ.png)
(https://i.imgur.com/FcfDs0C.png)


(The Max Roach et al. albums had been added manually.)

What should I do in order to fix the issue?



Oh, this time around, though, there’s something in the error log:
(https://i.imgur.com/DNAg1ND.png)
(https://i.imgur.com/Qc7TcqP.png)



That said, as always, thank you very much in advance.
Title: Re: A Few Problems
Post by: phred on July 14, 2022, 03:54:14 AM
Please copy and paste from the error log. Steven can troubleshoot from a screenshot.
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 14, 2022, 02:42:39 PM
Alright, I see; sorry:

7/14/2022 2:29:41 AM - 10.0.22000.0 - 3.4.8227.39818D - System.IO.FileNotFoundException: Could not load file or assembly 'MusicBeeIPod, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
File name: 'MusicBeeIPod, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null'
   at #=zFnIj_VGtYhedShj9eYHq5Q8=.#=zy3u6dqMos31O(Boolean #=zyIo5jQRnNSfuYhOIpg==)
   at #=zFnIj_VGtYhedShj9eYHq5Q8=..cctor()

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].


7/14/2022 2:30:40 AM - 10.0.22000.0 - 3.4.8227.39818D - System.IO.FileNotFoundException: Could not load file or assembly 'MusicBeeIPod, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
File name: 'MusicBeeIPod, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null'
   at #=zFnIj_VGtYhedShj9eYHq5Q8=.#=zy3u6dqMos31O(Boolean #=zyIo5jQRnNSfuYhOIpg==)
   at #=zFnIj_VGtYhedShj9eYHq5Q8=..cctor()

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].


7/14/2022 2:31:06 AM - 10.0.22000.0 - 3.5.8150.17011D - System.IO.FileNotFoundException: Could not load file or assembly 'MusicBeeIPod, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
File name: 'MusicBeeIPod, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null'
   at #=zqD$$AZUknYvDoXkkm1M4bzM=.#=zxs2dThYbmDxi(Boolean #=zebhX$a4uy9Eu6Si_lA==)
   at #=zqD$$AZUknYvDoXkkm1M4bzM=..cctor()

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].


7/14/2022 2:46:08 AM - File open failed: 'D:\Miscellaneous Files\Tinashe\01. Tinashé - Rascal (Superstar).flac' - Unable to load DLL 'libFLAC.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
7/14/2022 3:32:13 AM - 10.0.22000.0 - 3.5.8150.17011D - System.IO.FileNotFoundException: Could not load file or assembly 'MusicBeeIPod, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
File name: 'MusicBeeIPod, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null'
   at #=zqD$$AZUknYvDoXkkm1M4bzM=.#=zxs2dThYbmDxi(Boolean #=zebhX$a4uy9Eu6Si_lA==)
   at #=zqD$$AZUknYvDoXkkm1M4bzM=..cctor()

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].


7/14/2022 3:41:35 PM - 10.0.22000.0 - 3.5.8150.17011D - System.IO.FileNotFoundException: Could not load file or assembly 'MusicBeeIPod, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
File name: 'MusicBeeIPod, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null'
   at #=zqD$$AZUknYvDoXkkm1M4bzM=.#=zxs2dThYbmDxi(Boolean #=zebhX$a4uy9Eu6Si_lA==)
   at #=zqD$$AZUknYvDoXkkm1M4bzM=..cctor()

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
Title: Re: A Few Problems
Post by: Steven on July 15, 2022, 04:21:51 AM
Either your security software is removing the files referred to or you have not followed the installation instructions.
Try whitelisting MB in the security software you use and then re-install
The patch version is 3.5.8230 so it looks like you havent applied the patch version either
https://getmusicbee.com/patches/MusicBee35_Patched.zip
unzip and replace the existing musicbee application files are re-installing
Title: Re: A Few Problems
Post by: Free_Jazz_Listener on July 15, 2022, 02:35:14 PM
Either your security software is removing the files referred to or you have not followed the installation instructions.
Try whitelisting MB in the security software you use and then re-install
The patch version is 3.5.8230 so it looks like you havent applied the patch version either
https://getmusicbee.com/patches/MusicBee35_Patched.zip
unzip and replace the existing musicbee application files are re-installing

(https://i.imgur.com/wZpySnc.png)
(https://i.imgur.com/glWshS6.png)


Hello. I’d successfully whitelisted MusicBee in the security software, but since I reinstalled it, I haven’t been able to run it:



(https://i.imgur.com/JyILZOe.png)
(https://i.imgur.com/Ay6i2LN.png)
Title: Re: A Few Problems
Post by: phred on July 15, 2022, 04:18:35 PM
It looks like you still have the Store version installed.