getmusicbee.com

Support => Bug Reports => Topic started by: loughner on August 31, 2021, 03:40:56 PM

Title: Missing tracks
Post by: loughner on August 31, 2021, 03:40:56 PM
I have a different mp3 player on my Kindle. It says I have 23985 tracks. MusicBee says 21703. The Kindle player lists tracks in its alphabetical list that do not appear in the MusicBee list. But when I search for the relevant album, the tracks are there.

(https://i.imgur.com/8NOlgRh.jpg)

This album has other tracks, which I can find in MusicBee with an album search.
Title: Re: Missing tracks
Post by: hiccup on August 31, 2021, 07:44:45 PM
99.999999% sure this is not a bug in MusicBee.
And as long as you are not providing any specifics about what you believe MusicBee is doing wrong that can be tested and replicated by others, it is for 100% not a bug.

So, you chose the wrong board to post. This should go to Questions.
And if you expect support and/or useful replies from others on your issue, it would be good if you provided a lot more details.
Title: Re: Missing tracks
Post by: loughner on August 31, 2021, 10:51:20 PM
You're right, if no one else can replicate missing tracks, I don't even have a question. Sorry I bugged you.
Title: Re: Missing tracks
Post by: loughner on September 26, 2021, 08:58:24 PM
Problem solved! MediaMonkey says I have 24,287 tracks (which includes newly acquired music.)  MusicBee gives me 21,811. <sigh>
Title: Re: Missing tracks
Post by: psychoadept on September 26, 2021, 10:40:16 PM
For anyone coming across this later, the most likely cause is that some tracks were in the Inbox in MusicBee. The fact that missing tracks could be found with a search makes that a strong possibility.
Title: Re: Missing tracks
Post by: phred on September 26, 2021, 11:00:31 PM
Problem solved!
How can you declare the problem is solved when there is still a discrepancy between what the two apps are showing?
Did you find the "missing" tracks?
Have you looked in the Inbox as psychoadept suggests?
Title: Re: Missing tracks
Post by: loughner on September 26, 2021, 11:27:47 PM
Nothing in the Inbox. And antway why would only a few tracks from an album appear there and not all of them? The problem is solved by using the app that finds the most of my music.
Title: Re: Missing tracks
Post by: psychoadept on September 27, 2021, 04:35:06 AM
If you're happy with that solution, no problem. The next thing I would do in MusicBee is display the Category column to see where it says the missing tracks are.