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Support => Portable Devices => Topic started by: BigBoct on April 05, 2021, 03:11:12 AM

Title: Playlist syncing to phone but missing entries (Google Pixel 2)
Post by: BigBoct on April 05, 2021, 03:11:12 AM
All of the songs on the playlist synced properly, but the playlist itself, in m3u8 format, did not. Looking at it with Rocket Music Player on the phone, over 100 entries are missing. Looking at it from my computer using MusicBee library says the playlist is empty. I'll provide more details as requested as honestly I don't know what else might be needed to troubleshoot this.0
Title: Re: Playlist syncing to phone but missing entries (Google Pixel 2)
Post by: phred on April 05, 2021, 03:38:55 AM
What version of MB are you using? (Help > About)
How was MB installed? (Installer, Portable, Store)

If you're not using 3.4.x, then I suggest updating to it first before trying anything else. See my signature.

If updating doesn't change anything, then using a file explorer find the playlist in question. Then open it with a text editor and see if if looks correct. If it does, then tray another playlist format that Rocket Player can accept.
Title: Re: Playlist syncing to phone but missing entries (Google Pixel 2)
Post by: BigBoct on April 06, 2021, 10:49:25 AM
I've done some further testing, including the update, and the problem seems to be specific to my Pixel 2. I used MusicBee to sync to my old phone, and it worked fine.
Title: Re: Playlist syncing to phone but missing entries (Google Pixel 2)
Post by: BigBoct on April 06, 2021, 07:23:35 PM
For the time being I figured out a workaround. I can sync the playlist to my old phone, and then use Rocket Player's cloud-sync function to clone it on the Pixel 2. It works, but I still don't know what the underlying issue is.