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Support => Questions => Topic started by: elphudson09 on March 24, 2021, 10:13:14 PM

Title: Error Message Creating Virtual Device
Post by: elphudson09 on March 24, 2021, 10:13:14 PM
Hi all,

Not sure if this involves a fairly simple solution or not but I didn't notice where anyone else has had this problem in the same way.

I just bought a Surface Pro 7 with a 512 gb micro sd to stash my music after cloud downloading through iTunes. I much prefer MusicBee and want to use this player as my default.The micro sd was added under virtual devices and now always gives me the following message https://imgur.com/FRGc24m. If I try and delete it under virtual devices it says its in use and cannot be done.
 
Also, whenever I try and create a virtual device in any other folder to transfer playlists to my phone, I get the same error that the folder no longer exists. https://imgur.com/iGjnzSD. It will show a transfer preview but then gives me the error message when I hit synchronize.

Any help in this regard would be greatly appreciated. Hopefully I'm just obtuse with the function of virtual devices and the solution is fairly reasonable. Thanks.
Title: Re: Error Message Creating Virtual Device
Post by: hiccup on March 24, 2021, 10:19:02 PM
Welcome to the forum elphudson09

Impulsive reply before appointing the issue to a lot of brain cells:

Why using 'virtual device'?
If the drive letter stays the same (or gets applied to the sd card after insertion), using 'virtual device' doesn't seem necessary?
Title: Re: Error Message Creating Virtual Device
Post by: elphudson09 on March 24, 2021, 10:22:28 PM
Must have created it that way incidentally but now I'm unable to remove
Title: Re: Error Message Creating Virtual Device
Post by: hiccup on March 24, 2021, 10:30:59 PM
Does it show up under Preferences > Devices > known devices?
Can't you select and delete it there?
Title: Re: Error Message Creating Virtual Device
Post by: phred on March 24, 2021, 10:35:29 PM
Does it show up under Preferences > Devices > known devices?
I only used a virtual device once, but I -think- I had to exit MB and delete from the MB directory (can't remember path) using a file explorer.
Title: Re: Error Message Creating Virtual Device
Post by: hiccup on March 24, 2021, 10:46:18 PM
I only used a virtual device once, but I -think- I had to exit MB and delete from the MB directory (can't remember path) using a file explorer.
That's how you would remove a library entry, I'm not sure if that would be a good idea on a Virtual Device.
Title: Re: Error Message Creating Virtual Device
Post by: elphudson09 on March 24, 2021, 10:48:30 PM
Micro sd shows in known devices https://imgur.com/zH43sYr
Title: Re: Error Message Creating Virtual Device
Post by: phred on March 24, 2021, 10:51:11 PM
That's how you would remove a library entry, I'm not sure if that would be a good idea on a Virtual Device.
Perhaps Steven changed the way to delete a virtual device. This was many years ago and many brain cells have gone for a walk and not returned. So it's possible, actually likely, that I'm mis-remembering.
Title: Re: Error Message Creating Virtual Device
Post by: phred on March 24, 2021, 10:53:14 PM
Micro sd shows in known devices https://imgur.com/zH43sYr
You're trying to remove the virtual device, yes? Then what does the sd card have to do with your question?
Click on 'virtual device' and then click 'delete'.
Title: Re: Error Message Creating Virtual Device
Post by: elphudson09 on March 24, 2021, 10:55:25 PM
I'm more concerned with being able to sync my playlists with the other virtual device folder you see in the screenshot. I want to be able to move files to my phone but I get the same message as with micro sd that it doesn't exist.
Title: Re: Error Message Creating Virtual Device
Post by: hiccup on March 24, 2021, 10:58:25 PM
Micro sd shows in known devices https://imgur.com/zH43sYr
That looks like the sd card is not a virtual device, but just a device.
So perhaps the issue here is not about Virtual Devices?

(As a side remark and only for what it's worth, I think only a folder can be made into a Virtual Device, not a card/drive as a whole, but I may be wrong)
Title: Re: Error Message Creating Virtual Device
Post by: elphudson09 on March 24, 2021, 11:17:18 PM
Hmm. In slightly better context, my phone's usb-c port no longer works so I cannot directly cannot to any devices relying instead on establishing wifi connectivity to move music files. My goal was to use the component android app to sync wirelessly through MusicBee using the virtual device folder to synchronize my selected auto-playlists.  I unfortunately get that error message that the device no longer exists no matter where I create a new folder.
Title: Re: Error Message Creating Virtual Device
Post by: phred on March 24, 2021, 11:39:21 PM
I just created a test virtual device. Upon creation, MB asks where to create it. I selected a temp directory and that's where it was created. I closed MB and opened it. Preferences > Devices showed the virtual device. I clicked on 'delete' and it was removed from MB, but the directory still existed. Simple enough to remove it with a file manager.
Title: Re: Error Message Creating Virtual Device
Post by: elphudson09 on March 25, 2021, 12:28:49 AM
Removing the virtual device folder isn't a problem. I am able to do that. It's just that no matter where I attempt to establish one in a a new folder, I get this error message when I attempt to synchronize. https://imgur.com/ECqA19w
Title: Re: Error Message Creating Virtual Device
Post by: phred on March 25, 2021, 02:19:58 AM
Close MB. Eject the SD card.
If there's no data on it, reformat it and assign a drive letter.
Start MB.
From the Devices tab in preferences, remove/delete the SD card from the list.
Insert the card and start over.