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Support => Questions => Topic started by: olinto on November 13, 2019, 08:23:13 PM

Title: error 1393
Post by: olinto on November 13, 2019, 08:23:13 PM
Hi

I have a problem,
1. when making manual updates, upon closing the program it advises as error to" replace 1393" and it fails to update the change
2. The inbox is empty, hoever it shows a 6715.

how can I rectify without having to download the new version.

Title: Re: error 1393
Post by: psychoadept on November 13, 2019, 08:56:54 PM
Hi, welcome to the forum!

how can I rectify without having to download the new version.

You can't, this is a bug that was fixed in newer versions. Are you saying you're getting the error message when trying to update? What version do you have? (Regular, portable, Windows Store?)
Title: Re: error 1393
Post by: olinto on November 13, 2019, 10:50:35 PM
hi,
I have the regular version from 2 years ago. the notice appears when you exit musicbee stating that it didn't save.
Title: Re: error 1393
Post by: psychoadept on November 14, 2019, 12:07:06 AM
Yeah, in that case the solution is definitely to upgrade. If you're still getting any errors after that, Steven might be able to address them. There are instructions on the wiki for making backups if you're concerned about losing settings.