getmusicbee.com
Support => Questions => Topic started by: The Gent on September 04, 2019, 04:48:18 PM
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As I am going through my music, I am finding missing tracks in the library. The tracks are on the computer and can be located in MusicBee when you specifically look for them, but in just clicking on the library and playing from it, I notice in the Artist alphabetical listing that where there should be 10 songs from an artist, there are only 8 listed or there should be 20 but there are only 11 showing. :-\
How do I correct this so all songs that are on the computer will be registered in the library and be available to play?
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I would start by checking the Inbox for your missing files. If you can find them with a search, they are there somewhere. Another possibility is that they are tagged with featured artists and so the artist tag doesn't match exactly. You can probably solve this with the multiple artist splitter.
If those two ideas don't help, a screenshot would give us more information to go on: https://getmusicbee.com/forum/index.php?topic=29488.0
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Whatever you did to solve it the last time you had this exact issue (https://getmusicbee.com/forum/index.php?topic=23210.msg135736#msg135736) probably still works.
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Ok, obviously I have not solved this problem, so reviewing my earlier post will not help. Also I cannot locate the Inbox. I know it's there somewhere because on the rare occasion I do find a duplicate (remember I use an outside program to manage duplicates), it asks me if I want to delete or move to the Inbox.
How does MusicBee handle dups? Would being in the inbox prevent a duplicate manager from finding them?
Thanks,
Will
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This might help you find the inbox: https://musicbee.fandom.com/wiki/Navigator
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Ok, thanks. I found the Inbox but none of the missing tracks are in it and everything that is, is marked as a dup. Now what?
Will
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Do a search for the files and display the Category column in the main panel when they show up in your search. What does it say?
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Ok, did that. They all say MUSIC.
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That means they ARE in your library. See what happens if you select all the tracks from an artist, then look at the artist values with the tag inspector. Do they all have the same value? (Posting a screenshot could really help here)
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Ok let me look and I'll get a screenshot and upload it
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I am trying to upload the caps so you can look but they are not working. I have them in a file on my F drive in a folder with three different file names. When I try to upload a picture, it puts in the HDML code line but when I hit preview, all I see if the code line, not the image.
like this: (http://F:\Pictures\09-2019\Music Bee caps/captureAJ.jpg)
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ok, that message is not go in to allow the upload code line.
So, let's try it this way.
F:\Pictures\09-2019\Music Bee caps/captureAJ.jpg
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F:\Pictures\09-2019\Music Bee caps/captureAJ.jpg
You've posted a path on your local machine. Obviously we're not going to be able to see that. But you -can- see my sig for help with screenshots.
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OK, lets try this...
https://chunder.weebly.com/private-access.html
All three images are there.
Will
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So the first picture is your main library (sorted by artist, I guess?), and the other two are what you get on a search. The searches confirm that all tracks ARE there, both the Music icon and the Category show they're in your library. Can you show us the full window with the main library? I can't tell from this what might be causing the tracks to be filtered.
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OK, getting ready to leave for the evening. I'll shoot you a screen shot of the main library when I get home tomorrow.
Thanks
Will
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OK, a cap of the full main library screen has been added to that page. Use the same link.
Will
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I might suggest using 'Album Artist' rather than 'Artist' when trying to see what album tracks have been imported. Tracks on an album can be tagged with different artists. This is especially true with compilation albums. If you enable the display of some other tags in your main view, it may help you figure the problem; you have very few tags displayed.
Or you may have tracks tagged with 'Lynard Skynard', and others tagged with 'Lynyrd Skynyrd'...
I also notice that you seem to have three 'Music' tabs open.
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Your new screenshot shows that you have the Music folder on your drive selected, rather than the actual library, which is the Music node with the notes next to it at the top of the left sidebar.
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Did you see the new graphic I uploaded? It is of the Main Library full screen.
Thanks
Will
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Skip that last post, I didn't see page 2 at first.
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OK, a cap of the full main library screen has been added to that page. Use the same link.
A suggestion: when adding a new screen shot please don't add it to a previous repjly. Just insert it in a new repjly. They way you did it forces us to go back a page to look for it. Even simply repeating the link in the new reply would be better.
The same would go for adding new information to a post. Rather than editing the original post, add the new info to a new reply. Edited posts are often missed by those who have been following the thread from the beginning.
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OK, sorry about that!
https://chunder.weebly.com/private-access.html
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So, what happens if you look for this stuff in your actual music library instead of looking in the computer section?
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When looking for the tracks in MBs library, I get 6 of the Alabama songs and 5 of the Alan Jackson songs. This pattern is repeated with many artists, especially those tracks that were uploaded from a CD. I don't seem to have the problem with tracks that I recorded myself.
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Can we get a screenshot of that? Where you have the Music node selected instead of a computer folder?
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OK, here's the link for the page:
https://chunder.weebly.com/private-access.html
I have put new caps on the page. One shows the tracks in question as they appear on the computer. The next one show them as they appear on the MB Library.
As you can see, there are vast differences. What is wrong in my settings that is causing this?
Thanks
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I guess the first one is the contents of your Music folder and not any sub folders? Part of the difference may be that in MusicBee it's also showing the contents of subfolders.
But the second one still has the Music folder selected in MusicBee and not your library, which is at the TOP of the left panel, with the music notes next to it.
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OK, I see what you're saying now, but switching to that still gives me only 14 Alan Jackson (should be 18) and 5 Alabama (should be 10). These are the two artists I am focusing on right now, I'm sure there are probably more, but once we figure out the problem, I can fix any others I find, using the solution.
Thanks
Will
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Gotta admit, this is a puzzling problem and I want to get to the bottom of it now just for my own understanding. I can think of things that would affect the computer view and things that would affect the library view, but nothing's coming to mind that would affect both.
These are long shots but could provide useful info:
You may have done this already, but does it help if you remove the problem tracks from MusicBee and rescan them?
What happens if you use a thumbnail or column browser to filter those artists in the library?
Try making sure your computer node is set to display subfolders and see if they turn up there and/or display Path in your search results to see what MusicBee thinks the file path is for the missing files.
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Ok, my computer is set to display all folders, main and sub. All of my music is in one folder on the computer called Music, so a sub folder would not be a problem.
I just removed the Alabama tracks and rescanned from the CD. Now the library doesn't show any of of them and when I search, I get 4 tracks. I don't know where it scanned them to.
How do I delete the library and put in a new one?
This one's getting personal, isn't it? ::)
Thanks,
Will
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Before removing anything, do check the file path of the items that are there. Just to see what might be different about them. Also make sure you're searching the entire library and some of the things you just scanned aren't in the inbox.
The simplest thing is to remove all tracks and rescan, but you can also find and delete your .mbl file (and corresponding .bak file) to force the creation of a new library database.
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are you using the latest version of musicbee (3.3.7165 or above) ?
if not, you should update from the downloads page
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Steven -
Is that a different version than the one immediately following 3.1.6590? I tried that one and didn't like it. It had too many things for people who catalog and other functions like that and it seemed like the music play and library had suffered in that version.
Psychoadept - the inbox is empty. I have over 1800 tracks on the computer, is there a way to check the file path without looking at the properties of each track?
Will
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not for each. choose several ones.
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Psychoadept - the inbox is empty. I have over 1800 tracks on the computer, is there a way to check the file path without looking at the properties of each track?
You can see the folder path by adding Path to the displayed fields in track details view. If you also display Filename, then you've effectively got the whole thing.
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Is that a different version than the one immediately following 3.1.6590?
3.1.x is about two years old. Obviously new features and fixes have been introduced over that time. If Steven is suggesting you try the latest version to see if it fixes your issue, it's probably worth trying. You can try the portable version if you don't want to give up on 3.1. But if you don't update, issues you experience in your current version won't get addressed.
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Psychoadept - checking the filename, they all appear to be correct, listing track name.mpg and looking at the path, I see they are all listed the same: C:/Users/Will/Music, but the music I am supposed to be playing is on my F drive, an external. Maybe that's it? The files on C are a backup.
I think I will look for the downloads area and get the newest version. Should I delete the one I have first? I assume that deleting the program as I have it to install a newer version will delete the library and it's .bak file?
Thanks, I think we're getting close here!
Will
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Yes, it sounds like the different drive might have something to do with it. Unless your worries about losing date added and play count, you might try removing the C: files and adding the music folder on F: as a monitored folder.
You can install any new version of MusicBee over the old one without uninstalling. Just be sure you're on the latest official version before applying a patch like the one linked in my sig.
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OK, Psychoadept, I took Steven's advice and installed the new version. It is not the one I tried a year or two ago that I didn't like, so we're good. I went ahead and told the old program to delete the files that were listed as C:/... and it did. Halfway through, I realized I had performed that command on the C Drive folder in the program!
Anyway, having learned from a terrible tragedy last year in which I lost my music and photos in an external drive crash, I had the music backed up to two other locations! So, just a matter of transferring from one to the other.
Anyway to the point... I looked for Alabama in the new program. Not there at all. So I ripped the CD to the library and it now shows all 10 of the Alabama and all 18 of the Alan Jackson!
Problem solved! Thanks for all your help, both you and Steven, to this computerized library novice. I know music and can answer just about any question regarding any song from the late 50's, 60's and early 70's but cataloging them... not so good at that! ::)
Will
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Glad to hear you figured something out! And yes, take care when working in the computer node - although it should be moving things to the recycle bin, not permanently deleting them