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Support => Questions => Topic started by: WPJoe on September 01, 2019, 10:15:36 PM

Title: Suddenly doesnt recognize my S9
Post by: WPJoe on September 01, 2019, 10:15:36 PM

I am trying to add music and a playlist and suddenly MusicBee does not recognize my S9.
When I go to Edit - Prefs - Devices I still see under Configure the old name for the S9, but its greyed out and when I plug in my phone, nothing comes up as a device I can synch to.

Advice please?  Thanks.

Title: Re: Suddenly doesnt recognize my S9
Post by: frankz on September 01, 2019, 10:41:06 PM

Version? (Help->About)

Title: Re: Suddenly doesnt recognize my S9
Post by: phred on September 02, 2019, 03:29:47 AM

MB version? Help > About
Please copy/paste anything in the error log from about the time the error takes place. Help > Support > View error log