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Support => Questions => Topic started by: jaymerriam on June 29, 2019, 07:32:16 PM

Title: drag and drop file from itunes not working
Post by: jaymerriam on June 29, 2019, 07:32:16 PM
Hi, just installed latest versions of Musicbee and itunes on a new windows10 laptop.
I'm unable to drag and drop songs from itunes playlist into Musicbee playlist.
Works fine on my other laptops with same exact setup/versions.
I tried an older version of as well MusicBee, no luck.
Any Suggestions? thanks, Jay
Title: Re: drag and drop file from itunes not working
Post by: Freddy Barker on June 29, 2019, 09:26:01 PM
Hi, just installed latest versions of Musicbee and itunes on a new windows10 laptop.
I'm unable to drag and drop songs from itunes playlist into Musicbee playlist.
Works fine on my other laptops with same exact setup/versions.
I tried an older version of as well MusicBee, no luck.
Any Suggestions? thanks, Jay

Similar problem  mentioned here....

https://getmusicbee.com/forum/index.php?topic=28957.msg161387#msg161387
Title: Re: drag and drop file from itunes not working
Post by: Steven on June 29, 2019, 10:03:28 PM
You cant drag/drop into musicbee if its running as an administrator - thats the case if you are running the initial MusicBee installer. This is a windows restriction.
Restarting MB not as an administrator should solve the issue
Title: Re: drag and drop file from itunes not working
Post by: jaymerriam on July 16, 2019, 06:39:54 PM
Thanks, I'm fairly certain I'm not running MB or itunes as an administrator.
I can drag from Explorer into MB fine and from itunes into other software ok.
But I can't drag any single song files from itunes into MB. (I get the red no-go circle)

Interestingly though, I can drag multiple songs from itunes into playlist window in MB and it will generate a new playlist with those songs?

I really want to use Musicbee but need the itunes drag feature to work, I'm thinking of trying an older version of MB.
Any further suggestions?
thanks!
Title: Re: drag and drop file from itunes not working
Post by: Steven on July 16, 2019, 07:18:45 PM
There is an issue with dragging from iTunes as its doing something unexpected. This should fix the issue:
https://getmusicbee.com/patches/MusicBee33_Patched.zip
unzip and replace the existing musicbee files
Title: Re: drag and drop file from itunes not working
Post by: jaymerriam on July 16, 2019, 07:29:53 PM
ok thanks Steven, do I just drag all these patch files into the original MB folder to replace those files? or something more specific? 
Title: Re: drag and drop file from itunes not working
Post by: jaymerriam on July 16, 2019, 07:45:57 PM
patch worked, thanks much!