getmusicbee.com
Support => Questions => Topic started by: Areaman on June 28, 2019, 06:13:59 AM
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When ripping CDs I get an error message that Music Bee has to close. The choices are Close Program, Go To Web and search for a solution (which never works), Or hit the down arrow and get details..This event happens about 15 - 20% of the time when ripping a CD. The error message is below.
Problem signature:
Problem Event Name: APPCRASH
Application Name: MusicBee.exe
Application Version: 3.2.6902.32258
Application Timestamp: 5bf990e1
Fault Module Name: basscd.dll
Fault Module Version: 2.4.6.0
Fault Module Timestamp: 5398733e
Exception Code: c0000005
Exception Offset: 00004014
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Problem signature:
Problem Event Name: APPCRASH
Application Name: MusicBee.exe
Application Version: 3.2.6902.32258
Application Timestamp: 5bf990e1
Fault Module Name: basscd.dll
Fault Module Version: 2.4.6.0
Fault Module Timestamp: 5398733e
Exception Code: c0000005
Exception Offset: 00004014
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
After closing Music Bee and then initializing it again, the CD can then be ripped without any problems. Any suggestions on how to fix this? Thanks in advance,
AreaMan
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Maybe use an operating system from the last decade that's not EOL?
The homepage for MB says "For Win7/ Win8/ Win10" Windows Server 2008 predates all of those.
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The version the OP is using is not necessarily Server. Windows 7 SP1 is also known as NT 6.1.7601.
https://en.wikipedia.org/wiki/List_of_Microsoft_Windows_versions
So I would suggest the OP update to MB v3.3 and see what happens.
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Thank you to posters. I will try the suggestions and see what happens.