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Support => Questions => Topic started by: wyrmy on March 03, 2019, 10:39:30 PM

Title: Major problems with streaming podcasts - playback suddenly stops at random
Post by: wyrmy on March 03, 2019, 10:39:30 PM
Hey all, I'm encountering a serious problem when streaming podcasts. After about 3 minutes of streaming mostly anything from a subscribed podcast, it will suddenly stop playing. If there are any upcoming tracks, it will skip over to the next track. If there are no upcoming tracks, the podcast will act as if I pressed stop. This seems to happen with any podcast I've subscribed to using an RSS link, though it happens more frequently and consistently with any show on the NPR website. I have tried Up First (https://www.npr.org/podcasts/510318/up-first), Hidden Brain (https://www.npr.org/podcasts/510308/hidden-brain), Invisibilia (https://www.npr.org/programs/invisibilia/), Wait Wait Don't Tell Me (https://www.npr.org/podcasts/344098539/wait-wait-don-t-tell-me), and without fail after a few minutes whatever I'm playing will cease, and continue to do so no matter how many times I try to push past it. I have also subscribed to other podcasts, such as The F Plus (https://thefpl.us/episode/feed), but this problem occurs far less frequently when streaming from there. (I swear I'm not advertising these podcasts, I just felt providing the ones that cause the relentless and consistent issues, along with one that works fairly well, might somehow be informative)

This problem wasn't always present - I used to be able to listen to anything without any of these issues for hours on end. Unfortunately, I can't recall if this was due to an update specifically, but looking at the release dates, my problem coincides fairly well along that time frame. I haven't tried downgrading yet though - I'd rather not have to do that, but I'm not really sure what else I should be doing, if anything, to fix this. Anyone else experiencing this issue? Is there something I'm doing wrong?

For complete transparency, this is what it looks like when I'm adding a problematic podcast:
(https://i.ibb.co/BCG9mcR/shot00049.pnghttp://)
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Manatad on March 30, 2020, 09:35:33 PM
This affects me too and makes MusicBee a terrible podcast listening experience for me. The especially annoying thing is after some buffering issue, it completely resets and goes to the next track, so you have to know where you where to resume playing where you left off.
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Steven on March 31, 2020, 11:04:53 AM
Hey all, I'm encountering a serious problem when streaming podcasts.
are you using the latest version from the downloads page?
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: EdWood on April 10, 2020, 08:44:15 PM

This is happening to me as well.

Win7 Pro - Music Bee 3.3.7367

I can listen to a podcast ( one already downloaded ) and it will stop after a couple minutes and start playing the next one - this process repeats until it runs out of podcasts.

Can't find any settings to stop this.
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Steven on April 10, 2020, 10:32:37 PM
Can you send me the rss link for the subscription and confirm whether the file being played is downloaded
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: MusicWasp on April 12, 2020, 09:21:28 AM
Literally made an account on this website to make a bit more noise about this bug.  This happens to any podcast that I try to listen to.  Hard to know exactly when since I'm not watching the time when it jumps to the next episode, but 3 minutes sounds about right.

Here's the RSS feed for one of the podcasts on which I experience this: https://rss.art19.com/we-hate-movies

Searching for the issue brings up hardly anything on Google, so it must not be very widespread.  It makes listening to a podcast on MusicBee virtually impossible.
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Steven on April 12, 2020, 09:32:35 AM
This happens to any podcast that I try to listen to.
are the episodes downloaded?
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: MusicWasp on April 12, 2020, 10:11:27 AM
They're not.  I've just been double-clicking the episode and letting them play.  I did just try downloading an episode and playing that, and 7 minutes later it seems to be fine.  I then jumped over to an arbitrary un-downloaded episode and very quickly experienced the skip, so I guess for the time being I'll just download everything going forward.  Thanks!
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: EdWood on April 12, 2020, 06:48:33 PM

Here's the two I've been trying to listen to:

The Tech Guy (MP3)
http://feeds.twit.tv/kfi.xml



stuff-you-should-know
https://feeds.megaphone.fm/stuffyoushouldknow
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Steven on April 12, 2020, 11:46:54 PM
I have not been able to reproduce any issues when streaming the episodes and that includes testing when the internet connection was fully utilised with downloading/ uploading other files.
However I have now adjusted the buffering settings so hopefully that will help

https://getmusicbee.com/patches/MusicBee33_Patched.zip
unzip and replace the existing musicbee application files

if it still happens then let me know if you are happy to run a debug version
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: MusicWasp on April 15, 2020, 07:28:10 PM
Thanks for putting that patch together Steven.  Just wanted to report back and say it unfortunately didn't make a dent in the issue for me.  If I don't download the episode, it won't let me listen to the whole thing.  I'll also add that the tracking bar seems to play the podcast from the beginning regardless of where I click it, despite tracking bar displaying the correct time and counting forwards, as if it were playing correctly.
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Steven on April 15, 2020, 10:28:23 PM
do you have any dsp plugins enabled?
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: MusicWasp on April 16, 2020, 02:49:57 AM
Don't think so!

(https://i.imgur.com/OMP5Y48.png)
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Steven on April 16, 2020, 09:15:13 AM
the dsp plugins button in the Preferences/ Player tab, and also whether skip starting and ending silence is ticked in the same tab
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: MusicWasp on April 16, 2020, 07:22:14 PM
(https://i.imgur.com/iRgXebN.png)
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: bryan.conner65 on May 23, 2020, 12:08:40 PM
I have the same problem as reported in this thread with podcasts skipping to the next one after a few minutes and well before the end of the podcast.  After it skips, I can go back to the original podcast and start playing from where it skipped and it will play for another few minutes again before skipping.

I have also downloaded and installed the patch above  and the problem still persists.  The same podcasts play perfectly on other players...but not on my favorite and the best, Musicbee.
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: VeeTeeF on June 08, 2020, 05:09:04 PM
Just chiming in to report I have this issue as well with the most recent version of MusicBee. Any podcast that I play that isn't downloaded skips to the next most recent podcast after playing for a seemingly random amount of time (but generally no more than 3 minutes).
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Steven on June 08, 2020, 10:32:15 PM
try this version:
https://getmusicbee.com/patches/MusicBee33_Patched.zip

unzip and replace the existing musicbee application files
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: MusicWasp on June 10, 2020, 08:30:10 PM
Sorry Steven, same results here.
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Amer on July 12, 2020, 12:47:43 AM
I've been following this thread hoping for a solution but it seems to have died down. I hope there is still work being done on solving this problem.
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Steven on July 12, 2020, 01:00:33 AM
I have never been able to reproduce this and that's after playing streamed podcasts for many hours continuously and also on a not so great wifi connection as well.
But I acknowledge it is an issue for some people as  its been reported multiple times but unfortunately I have no idea what is going wrong.
The only suggestion I have is to make use of the auto-download functionality for podcasts so you listen to them as local files
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: MusicWasp on July 12, 2020, 10:38:25 AM
I have never been able to reproduce this and that's after playing streamed podcasts for many hours continuously and also on a not so great wifi connection as well.
But I acknowledge it is an issue for some people as  its been reported multiple times but unfortunately I have no idea what is going wrong.
The only suggestion I have is to make use of the auto-download functionality for podcasts so you listen to them as local files

Any specs we can give you to try to narrow down what those of us experiencing the issue have in common?
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Amer on July 12, 2020, 03:08:32 PM
Is there maybe a debug version we could try out to produce logs of the error?
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Jammet on August 01, 2020, 06:26:15 PM
I really also had to make an account just now because of this. Podcasts constantly abort/stop playback, even when downloaded -- I have no  idea what's going on there. While listening to "STAY FOREVER Podcast" latest episode now, it's like every 20 minutes-or-so of playback, the playback halts and I have no idea where it stopped, because the progress bar has reset to 0:00, and the buttons are still pressed as if it was playing back (meaning, I can press pause or stop, not play).
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Jammet on August 02, 2020, 08:32:38 AM
Is it possible that it could be related to file access? I typically play games and all that, when I also listen to music or podcasts (grinding in Elder Scrolls Online is tedious and boring). Maybe having a lot of files open concurrently somehow causes a hiccup with Musicbee of some sort? If music tracks were longer, would they abort, too?
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Steven on August 02, 2020, 09:21:13 AM
I am ready to create a debug version if anyone who is having problems with streamed podcasts, so please confirm you are happy to run a debug version.

@Jammet, if you are having problems with downloaded files then i wont be able to help with that
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Jammet on August 02, 2020, 10:07:16 AM
Yes, I'm perfectly fine with running a version that saves debug info, preferably so that I can forward this to an email address.

So far, the interruptions mostly or almost entirely happened with podcasts, not music, and attempting to stream directly.

I only started listening to pre-downloaded podcasts yesterday and even with there too being player hiccups (twice) that's not enough a sample size for anything.

So I'd listen to podcasts like I used to, with streaming, and collect info for you for some more days perhaps? Along with everybody else?
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Steven on August 02, 2020, 10:12:41 AM
First if you are using the store version of MB, you will need to download the desktop version from the downloads page.
Using this link:
https://www.mediafire.com/file/2mqros1u4jsf543/file

unzip and replace MusicBee.exe where it is installed

Play streamed podcasts and when it next happens, Help/ Support/ View Error log and send me a link to a zip of the log
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: MusicWasp on August 02, 2020, 11:33:56 PM
Not exactly the .zip that you asked for, but here's the log output from Help->Support->View Error Log after getting it to occur again just now (https://pastebin.com/p1A50rkU).  I truncated it down to today's date - the last log before what I've pasted was on 7/22.

Hope that helps!  Let me know if my truncation is unhelpful and/or there's a reason beyond my understanding that you actually need the output in a .zip file, and I'll be happy to reproduce it and throw a .zip on a server somewhere.
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Jammet on August 03, 2020, 12:23:45 AM
Here we go, listening to a podcast, didn't have to wait long, and it jumped to the next in the paylist because I streamed an older episode.

Code
Mon, 08, 3, 2020 01:04:30 - player event=9
Mon, 08, 3, 2020 01:04:30 - play=http://media.blubrry.com/spieleveteranen/www.spieleveteranen.de/podcasts/Spieleveteranen_136.mp3
Mon, 08, 3, 2020 01:04:31 - stream length=3322267727, preload=3321032927
Mon, 08, 3, 2020 01:13:27 - player event=4
Mon, 08, 3, 2020 01:13:27 - player event=9
Mon, 08, 3, 2020 01:13:27 - Trigger next track:    at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
   at System.Environment.get_StackTrace()
   at #=zWxFqLC3$LkngU2OahT9d$CY=.#=zgUPqUrpLo3F2(Boolean #=zYOqu42TPV5VnBi4sk7P473k=, Boolean #=zBKKdAvG_k$ufolgZtw==)
   at #=zWxFqLC3$LkngU2OahT9d$CY=.#=zvdNKH3aIewNJ(Int32 #=zrOExp1h8_4gM, Int32 #=zw4OAI2anRgir, Int32 #=zWctFp1g=, IntPtr #=zmUsunwE=)
Mon, 08, 3, 2020 01:13:27 - play=http://media.blubrry.com/spieleveteranen/www.spieleveteranen.de/podcasts/SPVexpress_021.mp3
Mon, 08, 3, 2020 01:13:28 - stream length=411997351, preload=410762551
Mon, 08, 3, 2020 01:21:35 - player event=4
Mon, 08, 3, 2020 01:21:35 - player event=9
Mon, 08, 3, 2020 01:21:35 - Trigger next track:    at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
   at System.Environment.get_StackTrace()
   at #=zWxFqLC3$LkngU2OahT9d$CY=.#=zgUPqUrpLo3F2(Boolean #=zYOqu42TPV5VnBi4sk7P473k=, Boolean #=zBKKdAvG_k$ufolgZtw==)
   at #=zWxFqLC3$LkngU2OahT9d$CY=.#=zvdNKH3aIewNJ(Int32 #=zrOExp1h8_4gM, Int32 #=zw4OAI2anRgir, Int32 #=zWctFp1g=, IntPtr #=zmUsunwE=)
Mon, 08, 3, 2020 01:21:35 - play=http://media.blubrry.com/spieleveteranen/www.spieleveteranen.de/podcasts/Spieleveteranen_138.mp3
Mon, 08, 3, 2020 01:21:36 - stream length=3143601015, preload=3142366215
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Steven on August 03, 2020, 06:47:25 AM
The good news is i can reproduce the issue and the bad news is there is no reason I can see for it to happen, so I will need to consult with the developer of the BASS library on how to get to the bottom of the issue
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Jammet on August 03, 2020, 01:31:55 PM
I'm so glad this has gotten you some good info! :) Maybe, with luck, this will go away! Yahoo!  :D
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Steven on August 04, 2020, 09:02:55 AM
As a temporary solution, this should resolve the issue:
https://getmusicbee.com/patches/MusicBee33_Patched.zip
Unzip and replace the existing musicbee application files

I hope to have a better solution implemented as this one takes up more memory when streaming files, but that depends on feedback from the bass developer. So keep an eye on this topic
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: Jammet on August 04, 2020, 11:09:45 PM
Will do! And thank you very much for all the wonderful work that's been put into this! <3
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: DioMF on March 09, 2021, 04:06:39 PM
As a temporary solution, this should resolve the issue:
https://getmusicbee.com/patches/MusicBee33_Patched.zip
Unzip and replace the existing musicbee application files

I hope to have a better solution implemented as this one takes up more memory when streaming files, but that depends on feedback from the bass developer. So keep an eye on this topic
sorry for resurrecting an old thread, but i needed to ask: has a permanent fix been found, or is this temp fix added to the 3.4 RC candidate?
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: phred on March 09, 2021, 04:38:35 PM
New versions always contain prior fixes. So 3.4 should contain the fix shown in this thread.
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: DioMF on March 09, 2021, 04:44:22 PM
New versions always contain prior fixes. So 3.4 should contain the fix shown in this thread.
i imagined that was the case, but combing through the changelogs, i wasn't able to find anything related to this, which is why i was curious. either way, thanks for the response!
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: phred on March 09, 2021, 05:01:24 PM
You're welcome.

You don't say what version you're currently running, nor how it's installed. The simple thing to do is to download the 3.4 patch from my sig and apply it. You can write directly over 3.3. And if you're using the portable version, just copy the entire MB directory to somewhere safe (like a flash drive) and apply the patch. If you don't like it, copy back what you saved to the flash drive.
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: DioMF on March 09, 2021, 05:07:16 PM
You're welcome.

You don't say what version you're currently running, nor how it's installed. The simple thing to do is to download the 3.4 patch from my sig and apply it. You can write directly over 3.3. And if you're using the portable version, just copy the entire MB directory to somewhere safe (like a flash drive) and apply the patch. If you don't like it, copy back what you saved to the flash drive.
i'm using the latest version steven posted on the 3.4 thread. the one posted on the 7th. downloaded the full installer.
Title: Re: Major problems with streaming podcasts - playback suddenly stops at random
Post by: phred on March 09, 2021, 05:10:08 PM
So you should be all set as far as the fix for the referenced issue goes.