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Support => Questions => Topic started by: stardepp on March 02, 2019, 06:21:26 PM

Title: Error message when synchronizing the Last.Fm played meter
Post by: stardepp on March 02, 2019, 06:21:26 PM: When syncing the Last.Fm played meter I got the following error message:

https://drive.google.com/open?id=1BxTo_NOz1iVEzREocQCmqWzj6dFplXO_

"The synchronization of the played counter could not be completed: Last.FM has denied access to data of the account - Check Last.FM settings and make sure that the data is not marked as private."

I do not know how to fix this error. Anyway, I did not put my Last.Fm files on private.
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: stardepp on March 17, 2019, 06:41:24 PM: "The synchronization of the played counter could not be completed: Last.FM has denied access to data of the account - Check Last.FM settings and make sure that the data is not marked as private."

I do not know how to fix this error. Anyway, I did not put my Last.Fm files on private.
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: phred on March 17, 2019, 07:12:58 PM: Quote from: stardepp on March 17, 2019, 06:41:24 PM
Anyway, I did not put my Last.Fm files on private.
Have you checked your account directly on last.fm? Perhaps you changed it accidentally.
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: frankz on March 17, 2019, 07:21:21 PM: Specifically here to make sure "MusicBee: Music Manager and Player" is not disconnected.

https://www.last.fm/settings/applications
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: stardepp on March 17, 2019, 07:24:16 PM: Yes, I looked in my profile on the Last.FM website, and there is nothing set to private, see screenshots.

https://drive.google.com/file/d/1Wg8SISzKv7YbsxkeEMywrVtLg64tYX_d/view?usp=sharing
https://drive.google.com/file/d/1bja-3ls7rshXuZL-BVuoOCz1gknK9noP/view?usp=sharing
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: Steven on March 17, 2019, 09:11:02 PM: run this version:
https://getmusicbee.com/patches/MusicBee33_Patched.zip

and post the info at the end of the error log
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: stardepp on March 17, 2019, 09:18:59 PM: ok, i hope i did it right.

17.03.2019 19:28:45 - https://ws.audioscrobbler.com/2.0/?method=user.getRecentTracks&user=stardepp&page=1&limit=200&api_key=: last.fm hat den Zugriff auf Daten des Accounts verweigert – last.fm-Einstellungen überprüfen und sicherstellen, dass die Daten nicht als privat gekennzeichnet sind.
17.03.2019 19:28:45 - 10.0.17763.0 - 3.3.7014.31641 - System.Exception: last.fm hat den Zugriff auf Daten des Accounts verweigert – last.fm-Einstellungen überprüfen und sicherstellen, dass die Daten nicht als privat gekennzeichnet sind.
   bei #=z0HsQ7kIeAqHRMFW_1Jc8od4W$ZJt.#=zw9J$zr2TZQod$uq$VQ==.#=ztC7TlwM=(#=z94$r5k7falo2E6YKvz9_AB7Datu6 #=zqzr$FAQ=, String #=zRKfkSI4=)
   bei #=z0HsQ7kIeAqHRMFW_1Jc8od4W$ZJt.#=zw9J$zr2TZQod$uq$VQ==.#=zBXwCog_MOpYzy3ZOO$sEpxg=(String #=zc$VDKF4=, #=zVjG4Ffl2mv5a #=zP6FiIlYx9F70)
   bei #=z0HsQ7kIeAqHRMFW_1Jc8od4W$ZJt.#=z5vqoiEo=.#=zBXwCog_MOpYzy3ZOO$sEpxg=(String #=zc$VDKF4=)
   bei #=zWI0J8TvjVx18NX_E1P721qm8dok8.#=zZD9HNOZaJ6Gq(Object #=zwFXPjYc=)

17.03.2019 19:28:45 - 10.0.17763.0 - 3.3.7014.31641 - System.Exception: last.fm hat den Zugriff auf Daten des Accounts verweigert – last.fm-Einstellungen überprüfen und sicherstellen, dass die Daten nicht als privat gekennzeichnet sind.
   bei #=z0HsQ7kIeAqHRMFW_1Jc8od4W$ZJt.#=zw9J$zr2TZQod$uq$VQ==.#=ztC7TlwM=(#=z94$r5k7falo2E6YKvz9_AB7Datu6 #=zqzr$FAQ=, String #=zRKfkSI4=)
   bei #=z0HsQ7kIeAqHRMFW_1Jc8od4W$ZJt.#=zw9J$zr2TZQod$uq$VQ==.#=zBXwCog_MOpYzy3ZOO$sEpxg=(String #=zc$VDKF4=, #=zVjG4Ffl2mv5a #=zP6FiIlYx9F70)
   bei #=z0HsQ7kIeAqHRMFW_1Jc8od4W$ZJt.#=z5vqoiEo=.#=zBXwCog_MOpYzy3ZOO$sEpxg=(String #=zc$VDKF4=)
   bei #=zWI0J8TvjVx18NX_E1P721qm8dok8.#=zZD9HNOZaJ6Gq(Object #=zwFXPjYc=)
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: Steven on March 17, 2019, 09:26:25 PM: well last.fm is definitely returning a (403) forbidden error.
It might be temporary but you should check on the last.fm forum
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: stardepp on March 17, 2019, 09:29:08 PM: Ok, thanks for your help.
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: frankz on March 17, 2019, 10:36:52 PM: Something is up with your account because when I click your link to your last.fm profile I see this (in English) "An error occured while loading the last titles of stardepp. Please try again later."
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: stardepp on March 19, 2019, 08:46:07 AM: Ok, good to know, but I can not understand this mistake. I logged out of Last.FM and then clicked on my Last.Fm profile link and I did not see this error.
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: stardepp on March 20, 2019, 10:49:07 AM: MusicBee has been displaying this error in the Last.FM icon for 30 hours:

'Last.FM login failed, scrapped titles will be transferred later.'

What does that mean exactly? Does Last.FM have problems?

To test I heard music with Poweramp on my Android phone, these songs were scrobbled to Last.FM without any problems.
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: stardepp on March 20, 2019, 05:35:06 PM: The Last.FM Scrobble.log displays the following:

19.03.2019 23:18:14 - FAIL (9) Last.fm error: 9 - Invalid session key - Please re-authenticate:
Operator Please - Losing Patience (Demo)
19.03.2019 23:23:22 - FAIL (9) Last.fm error: 9 - Invalid session key - Please re-authenticate:
Extrawelt - Die Zitrone Der Schöpfung
19.03.2019 23:28:48 - FAIL (9) Last.fm error: 9 - Invalid session key - Please re-authenticate:
Yeah Yeah Yeahs - Buried Alive (Feat. Dr. Octagon)
19.03.2019 23:33:31 - FAIL (9) Last.fm error: 9 - Invalid session key - Please re-authenticate:
The Cat Empire - Brighter Than Gold
20.03.2019 08:45:57 - FAIL (9) Last.fm error: 9 - Invalid session key - Please re-authenticate:
The Faint - The Geeks Were Right
20.03.2019 10:41:16 - FAIL (9) Last.fm error: 9 - Invalid session key - Please re-authenticate:
Chase Atlantic - Triggered
20.03.2019 10:45:10 - FAIL (9) Last.fm error: 9 - Invalid session key - Please re-authenticate:
Fenech-Soler - Battlefields
20.03.2019 10:48:44 - FAIL (9) Last.fm error: 9 - Invalid session key - Please re-authenticate:
Wankelmut - My Head Is A Jungle (Feat. Emma-Louise)
20.03.2019 10:52:26 - FAIL (9) Last.fm error: 9 - Invalid session key - Please re-authenticate:
Slut - Easy To Love
20.03.2019 17:30:58 - FAIL (9) Last.fm error: 9 - Invalid session key - Please re-authenticate:
Archive - Pills (Live At Le Zénith, Paris 2010)
Title: Re: Error message when synchronizing the Last.Fm played meter
Post by: Steven on March 20, 2019, 07:27:24 PM: https://getmusicbee.com/forum/index.php?topic=14671.0

Also try deleting Appdata\LastFmConnect.dat

I have locked this topic