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Support => Bug Reports => Topic started by: Dewm on January 06, 2019, 01:59:07 AM

Title: UWP Crashing after start up.
Post by: Dewm on January 06, 2019, 01:59:07 AM
So I'm afraid I don't really have any debug information for this... but essentially what is going on is that after starting up musicbee; after about 5 seconds it closes itself.

I have the normal version of musicbee that works fine; and I tried launching it with both musicbee folders in %appdata% renamed, but to no avail.

Essentially it's
>Start musicbee
>Musicbee successfully loads and can even play music
>Not long after it closes itself with no error

There isn't a way to get a crash log from the UWP version is there? UWP is rather nice for being a bit lighter on the system, but the lack of support for a "fix it yourself" approach is infuriating. To be clear; I do know to be angry at microsoft for how locked down this is.
Title: Re: UWP Crashing after start up.
Post by: phred on January 06, 2019, 03:01:53 AM
Not long after it closes itself with no error
Have you looked at MB's error log: help > support > view error log? Or are you saying there's no pop-up error window?
Title: Re: UWP Crashing after start up.
Post by: Dewm on January 06, 2019, 06:17:23 AM
This is the UWP build, so there is no pop-up error window I'm afraid.
There is not even a .log file since there isn't any access to the install folder.

I apologize there isn't much info I can give. If it helps; I have a lot of music containing unicode/unique characters; but other UWP programs and the desktop MusicBee is able to handle these files just fine; so I'm not sure if that's the issue or not.
Title: Re: UWP Crashing after start up.
Post by: phred on January 06, 2019, 01:52:30 PM
This is the UWP build, so there is no pop-up error window I'm afraid.
There is not even a .log file since there isn't any access to the install folder.
I don't use the Store version, but I think there should still be an error log. Did you follow my instructions to view it?
Title: Re: UWP Crashing after start up.
Post by: Dewm on January 06, 2019, 10:17:15 PM
Alright; after another attempt of trying to rush to the menu; I was able to get the error log open... aaannnnd....

Nothing.

The last entry was from June 2018; which I didn't even have the UWP version installed back then...
Title: Re: UWP Crashing after start up.
Post by: Dewm on January 08, 2019, 08:49:34 PM
Aha! I managed to fix it myself. A few resets of settings and removing some plugins I've found the culprit. For some reason discordbee is incompatible? Out of all the plugins that would have been the last one I would have suspected.