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Support => Bug Reports => Topic started by: ZzzZombi on December 06, 2018, 12:28:05 PM

Title: Fanart.tv not connecting.
Post by: ZzzZombi on December 06, 2018, 12:28:05 PM

It seems they made some changes to fanart.tv so cover art acquisition doesn't work anymore. iTunes and others work fine but in the Artwork downloader it's stuck "Searching.." for fanart.tv.

Do I need to provide any other log? In resource monitor I can see MusicBee.exe making a connection to webservice.fanart.tv.

Title: Re: Fanart.tv not connecting.
Post by: Steven on December 07, 2018, 09:31:23 AM

Working fine here. Are you using the latest musicbee version?

Title: Re: Fanart.tv not connecting.
Post by: redwing on December 07, 2018, 10:46:06 AM

I think their server has some issue at the moment. It often takes a long time to retrieve a picture or gives 500 server error. 

Title: Re: Fanart.tv not connecting.
Post by: ZzzZombi on December 07, 2018, 04:11:30 PM

Quote from: redwing on December 07, 2018, 10:46:06 AM

I think their server has some issue at the moment. It often takes a long time to retrieve a picture or gives 500 server error.

Yes, you are right. Seems to be working fine now. Thank you.

Title: Re: Fanart.tv not connecting.
Post by: redwing on December 10, 2018, 12:12:46 PM

I don't think their server issue has been resolved yet. Still having problem retrieving pictures.

See this:
https://forum.fanart.tv/viewtopic.php?f=8&t=8471&sid=24afaace78b13c0aadb477b8a4b474c7