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Support => Questions => Topic started by: BRAINS on September 24, 2017, 06:26:22 AM

Title: Embedding artwork into single FLAC file breaks the tags
Post by: BRAINS on September 24, 2017, 06:26:22 AM
I don't know what I did? I listened to the first two tracks no problem and while track 3 was starting I was changing the rating on track 2. Then all the of the tracks renamed themselves to the artist name. I did a file rescan, but now it's "unknown album", the only track is the artists name, 1 song in the play queue, no ratings, only one song plays... It's a single FLAC with a cue file. I have never seen this problem before..? I thought it was a bug because I was using a beta version, but I updated and the album is still broken.
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: BRAINS on September 24, 2017, 08:27:59 PM
Ok something is now happening with another album. I changed the rating one on track, it completely disappeared on the first. I am now listening to the third song, but the second song is showing the little volume icon as if it were playing. What is going on?
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: BRAINS on September 24, 2017, 09:29:55 PM
After album finished it now has same bug as the album in my OP.
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: Steven on September 24, 2017, 10:37:22 PM
i use cuesheets a lot myself and not seen this issue. Is the cuesheet embeded or an external file.
In either case it sounds like MB is losing the linkage with the cuesheet.
If its external, perhaps the flac file or the cuesheet has been renamed to something else where the names are no longer consistent. Also check inside the cuesheet itself that the file referenced is the correct name.
If its internal, check with the tag inspector that you can still see a the CUESHEET tag.
But in any case i dont think i would be able to help unless you can establish a clear set of steps to reproduce the issue. Saying its because of changing the rating doesnt sound a plausible reason and something i do myself often.
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: BRAINS on September 25, 2017, 02:18:56 AM
Hi I checked the external cuesheets but nothing has changed. The modification date of the cue in windows explorer has not changed. The flac file has also not changed. I never had this problem before last night.

edit * Yeah it has to do with the ratings. The album is fine until I change the rating of any track. Then it completely breaks it.

(https://i.imgur.com/EbwAzig.png)
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: Steven on September 25, 2017, 07:10:53 AM
can you send me a link to your settings file (help/ support/ view settings) and describe how you rate the track eg. click in the main panel.
Also can you confirm you dont have the Tagging Tools plugin active and set to auto-update fields
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: BRAINS on September 25, 2017, 07:34:50 AM
I rate from the main panel and I am not using any plugins.
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: Steven on September 27, 2017, 06:20:52 PM
i am not able to reproduce any bugs using your settings and only rating a cuesheet split file. However if you edit the file with the tag editor from the music explorer and also the artwork panel, there is a bug that behaves the way you describe. I will fix that
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: BRAINS on September 27, 2017, 07:47:27 PM
i am not able to reproduce any bugs using your settings and only rating a cuesheet split file. However if you edit the file with the tag editor from the music explorer and also the artwork panel, there is a bug that behaves the way you describe. I will fix that
That might be it! I embed all my artwork in the file, though these files were modified a long time ago.
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: Steven on September 27, 2017, 08:35:41 PM
this fixes the editing bug:
http://musicbee.niblseed.com/V3_1/MusicBee31_Patched.zip
unzip and replace the existing musicbee files

however, for files already affected, if right click/ send to/ rescan doesnt fix it then you would need to remove the files from the library and add them back in again using drag/drop
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: BRAINS on September 27, 2017, 08:47:56 PM
Thank you for the swift update Steven, but I can't seem to remove the files? I tried rescan first but that did not solve the problem. Then I right clicked the whole album > remove. It says removed 1 file but nothing happened. I refreshed, tried remove 10 times but nothing.

I just had to restart MusicBee to solve that. I rated all my tracks again and no problems so far. Though I did try editing some tags. Editing the play count on 1 track or changing the date added, it will say 'Saving Files' but nothing ever happens. I tried rescan and restarted MusicBee but the tags never update.

New problem just discovered. Editing the play count (even though it never updates), changes the modification date of the cue file in Windows explorer. This never happened before.
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: BRAINS on October 01, 2017, 07:03:19 AM
I just noticed that all my single FLAC albums that have been played 20+ times had their play count reset to 1. I don't understand... The last time I updated MusicBee was back in July. Then on September 24 I started having these problems when nothing changed. Also when one track successfully completes, all the tracks on the album get updated play counts. This did not happen on the previous version.

Sorry to keep harassing you like this Steven but the problems keep coming. I think pictures will explain better than words.

I just rated this track "Bled White" from 5 stars to 2.5 stars in the main panel. It said it updated tags, but it would reset itself back to 5 stars. I restarted MusicBee and I have the same problem as before! Now I have one track for a whole album. On the flip side, I have my accurate play counts back for the other album. I marked those in red. Before I closed MusicBee the play count was all 2.

I wonder if uninstalling and reinstalling MusicBee fresh would fix this problem. I just don't want to lose the play counts that I have.

(https://i.imgur.com/tSfFehD.png)
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: BRAINS on March 11, 2018, 09:33:32 AM
I am still having this issue 5 months later  :( I updated to the latest version and refreshed my library. I also tried rating the track again but nothing has changed. If I open the single flac file in VLC or Groove it plays no problem. MusicBee doesn't even play the first track for this particular album. It plays track #7!
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: BRAINS on March 14, 2018, 07:59:55 PM
Don't want to keep bumping this but I can't figure it out. I have had to go back to foobar for certain albums because rating them breaks them.
Title: Re: All of a sudden my album turned to "unknown album" with one song...
Post by: BRAINS on March 17, 2018, 03:28:26 AM
I just embedded art into another single FLAC album and it broke. So it for sure has something to do with the art not editing tags or adding ratings. Removing the embedded artwork, file rescan, or even closing MusicBee does not solve the problem. You have to remove the album from your library and add it again.

I would also like to add modifying the "date added" does not update. I wanted to set the date when I originally added the album to my library. All it does it say saving files but never updates.


edit * Changed the thread title to make more sense. All of a sudden my album turned to "unknown album" with one song...
Title: Re: Embedding artwork into single FLAC file breaks the tags
Post by: Steven on March 17, 2018, 08:38:32 PM
can you PM me a link with one of the problem files along with any associated files, such as cuesheet, artwork etc
Title: Re: Embedding artwork into single FLAC file breaks the tags
Post by: BRAINS on March 17, 2018, 09:03:20 PM
can you PM me a link with one of the problem files along with any associated files, such as cuesheet, artwork etc
Hi Steven yes I can. The thing is though the problem doesn't occur until I right click on the album > search internet for picture > choose and save it. That breaks the album making it only one random track and I can't edit it after that. The only fix is what you suggested. Remove it from the library and add it again.
Title: Re: Embedding artwork into single FLAC file breaks the tags
Post by: Steven on March 18, 2018, 03:10:28 PM
I am not able to reproduce any issues using the cuesheet provided and following the instructions provided.
If you havent already updated to v3.2, i suggest you do so. I wont spend any more time on this

http://musicbee.niblseed.com/V3_2/MusicBee32_Patched.zip
unzip and replace the existing musicbee files
Title: Re: Embedding artwork into single FLAC file breaks the tags
Post by: BRAINS on March 21, 2018, 07:57:06 PM
I am not able to reproduce any issues using the cuesheet provided and following the instructions provided.
If you havent already updated to v3.2, i suggest you do so. I wont spend any more time on this

http://musicbee.niblseed.com/V3_2/MusicBee32_Patched.zip
unzip and replace the existing musicbee files
I don't know what you did but I just updated and it all works again! Thank you so much! I never had this problem in the past with MusicBee 2.x. Since I got a new computer last year and fresh installed MB 3.x and on, embedding artwork into a single flac would break the album. Maybe it was my own settings that conflicted with new code? Also being able to modify the date added to library on a single flac works too! It no longer hangs forever.

Just some things I observed incase you need to troubleshoot anything like this in the future.

Embedding artwork in a single flac updates the accessed date of the .flac file in windows explorer but nothing else
Modifying the date added to library updates the modified date of the .cue file in windows explorer but nothing else
MusicBee no longer shows date modified for single flac files

I always have preserve modification dates on settings. If I change the genre tag or say, correct a spelling error of a single flac album inside MusicBee, the actual .cue file does not update. That's fine with me and I assume it's because I preserve the dates. Maybe though this is why the single flac albums broke before the update?