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Support => Portable Devices => Topic started by: hbgilchrist on August 06, 2017, 03:25:35 PM

Title: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 06, 2017, 03:25:35 PM
I don't get an error message, and my music syncs fine, but my playlists don't sync.  If I delete all the playlist on the phone and then sync, it works fine.  Otherwise, the sync says it was successful, but none of the playlists are updated.  "Detect MTP" is set, and the path for Playlists is correct and it says it was successful.  Any ideas?
Title: Re: Playlist not synching on Pixel XL
Post by: psychoadept on August 06, 2017, 03:54:52 PM
When you check for playlist updates, are you looking at the actual file, or are you using a media player to view the playlist? I find that my media player doesn't always update right away.
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 06, 2017, 04:03:39 PM
When you check for playlist updates, are you looking at the actual file, or are you using a media player to view the playlist? I find that my media player doesn't always update right away.

Either.  I go into file manager and view the playlist as text and it is not updated.  Ditto when I go to Mediamonkey or Google Play Music.  It does not appear it is updating on the device, but Musicbee seems to think it was.
Title: Re: Playlist not synching on Pixel XL
Post by: psychoadept on August 06, 2017, 06:26:21 PM
Do the sync results in MusicBee show the playlists being copied?

My suspicion is that there's an issue with file modification dates, and MusicBee thinks it doesn't need to update the playlists.
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 09, 2017, 12:46:55 AM
Do the sync results in MusicBee show the playlists being copied?

My suspicion is that there's an issue with file modification dates, and MusicBee thinks it doesn't need to update the playlists.
Yes, MB shows that is has copied the playlist, it just isn't updated.
Title: Re: Playlist not synching on Pixel XL
Post by: phred on August 09, 2017, 03:12:15 AM
Are your playlists being automatically exported and/or refreshed?
Title: Re: Playlist not synching on Pixel XL
Post by: Steven on August 09, 2017, 07:49:17 AM
i recall there being a general issue on some android devices with playlists so you might try googling about that
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 10, 2017, 01:53:04 AM
Are your playlists being automatically exported and/or refreshed?
I am using Mediamoney Android player and I am telling it to synch, it is not automatic
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 10, 2017, 01:54:48 AM
Do the sync results in MusicBee show the playlists being copied?

My suspicion is that there's an issue with file modification dates, and MusicBee thinks it doesn't need to update the playlists.
I just checked in File Manager and the date on the playlist shows 8/6 even though I played music today (8/9) so if MB is checking the date I don't understand why it wouldn't sync since the date must be different.
Title: Re: Playlist not synching on Pixel XL
Post by: phred on August 10, 2017, 03:08:38 AM
Are your playlists being automatically exported and/or refreshed?
I am using Mediamoney Android player and I am telling it to synch, it is not automatic
I mean are the playlists being exported or refreshed from within MB? How are you creating your playlists?
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 11, 2017, 09:09:27 PM
Are your playlists being automatically exported and/or refreshed?
I am using Mediamoney Android player and I am telling it to synch, it is not automatic
I mean are the playlists being exported or refreshed from within MB? How are you creating your playlists?
Not sure what the question is.  I am creating playlists inside MB and then telling it to sync to my Android phone.
Title: Re: Playlist not synching on Pixel XL
Post by: phred on August 12, 2017, 01:25:32 AM
I mean are the playlists being exported or refreshed from within MB? How are you creating your playlists?
Not sure what the question is.  I am creating playlists inside MB and then telling it to sync to my Android phone.
Let me rephrase the question ... how to you create your playlists?
Are they static playlists or auto-playlists? If the former, do you have 'automatically export a static copy' enabled in the playlist's properties?
If the latter, do you have 'automatically refresh the matching tracks' -and- 'automatically export a static copy' enabled?
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 20, 2017, 04:59:43 PM
I mean are the playlists being exported or refreshed from within MB? How are you creating your playlists?
Not sure what the question is.  I am creating playlists inside MB and then telling it to sync to my Android phone.
Let me rephrase the question ... how to you create your playlists?
Are they static playlists or auto-playlists? If the former, do you have 'automatically export a static copy' enabled in the playlist's properties?
If the latter, do you have 'automatically refresh the matching tracks' -and- 'automatically export a static copy' enabled?
These are all new playlists that i created in MB.  I don't see an option like 'automatically export a static copy'.  In fact, I don't even see a way to view the playlist properties (sorry, I must be a newbee).  I just update the playlist, plug in my device and tell it to synch.  It is not configured to automatically synch.
Title: Re: Playlist not synching on Pixel XL
Post by: Steven on August 20, 2017, 05:22:59 PM
in the device sync settings panel, can you post a screenshot that shows the playlist settings
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 25, 2017, 04:17:22 AM
Okay, idiotic question, but how do I post a screenshot?  I captured it and I copy it and then I come over to this reply in the forum and it won't let me paste it.
Title: Re: Playlist not synching on Pixel XL
Post by: Bee-liever on August 25, 2017, 04:42:41 AM
 How to add a screenshot to a post (https://getmusicbee.com/forum/index.php?topic=3998.0)
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 26, 2017, 03:25:31 PM
(https://www.mediafire.com/file/frqal9v2gefdbzo/MB.png)
https://www.mediafire.com/file/frqal9v2gefdbzo/MB.png (https://www.mediafire.com/file/frqal9v2gefdbzo/MB.png)
Title: Re: Playlist not synching on Pixel XL
Post by: Steven on August 26, 2017, 05:04:38 PM
let me know if this makes any difference:
http://musicbee.niblseed.com/V3_1/MusicBee31_Patched.zip

unzip and replace the existing musicbee application files
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 27, 2017, 03:36:43 AM
let me know if this makes any difference:
http://musicbee.niblseed.com/V3_1/MusicBee31_Patched.zip

unzip and replace the existing musicbee application files
Downloaded and installed and it is no better.
I checked the date/time on the playlist files before the attempted synch and the playlist "Top 25 Most Played" appears to have synched and none of the other playlist show their date/time as changed which is interesting.  Several of them should have synched as I changed them.

Any ideas?

Right now I just go into my phone, delete the playlist, re-synch and everything is okay.
Title: Re: Playlist not synching on Pixel XL
Post by: Steven on August 27, 2017, 07:44:28 AM
that version is deleting the playlist file before updating it. Can you confirm the musicbee version on help/ about and that you would run a debug version?
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 27, 2017, 03:47:23 PM
that version is deleting the playlist file before updating it. Can you confirm the musicbee version on help/ about and that you would run a debug version?
3.1.6447 and yes I would run a debug version
Title: Re: Playlist not synching on Pixel XL
Post by: Steven on August 27, 2017, 04:32:55 PM
http://www.mediafire.com/file/5li1n6u53e4jd5t/MusicBeeDebugPlaylist.zip
unzip and replace the existing musicbee application files
send me the info at the end of the error log for around the time you synch the playlists
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 27, 2017, 05:37:37 PM
8/27/2017 11:27:38 AM - 10.0.15063.0 - 3.1.6448.29709 - System.IO.FileNotFoundException: The system cannot find the file specified. [C:\Users\Harold\AppData\Local\Temp\Temp1_MusicBeeDebugPlaylist.zip\Configuration.xml]
   at #=qUfMN0A8zNoObhKUSX$0AaA==.#=q_MOtLeOqsH_A5q5OvIyb1g==.#=qqRZZGWNwWDzBcVqTEjuLIw==.#=q6oz5ib6XhlIPapjk2VaK1Q==(#=qyS7ilwsiSdrLmh7CCu5u_w== #=q1g6_KUjt6lmWfy6xZg6pRA==, FileShare #=qMSO$0PW$WIr0hHj1QQGG8g==, FileOptions #=qjPI0iucHrPJwPLotrTiZHg==, Boolean #=qqMLaGc0ZFi$XV$BFbaSrUQ==)
   at MusicBee.MusicBeeApplication.#=q1GENRcO8DB2PEAUHUK5sLELGogQrinuYpQwmnlPpVr8=()
   at MusicBee.MusicBeeApplication.#=qT0vb9kX40auTn4AzkQ$uKw==(String[] #=qT9XrGSHV7E$z2jOicj9a6g==)

8/27/2017 11:31:19 AM - save: 164,format=12,storage=0
8/27/2017 11:31:19 AM - exporting!False
8/27/2017 11:33:33 AM - save: 50,format=6,storage=2
8/27/2017 11:33:33 AM - update playlist: Portable Device\Internal shared storage\Playlists\Top 25 Most Played.m3u,o=o418
8/27/2017 11:33:33 AM - file=
8/27/2017 11:33:33 AM - write starting
8/27/2017 11:35:39 AM - write complete
8/27/2017 11:35:44 AM - save: 59,format=6,storage=2
8/27/2017 11:35:44 AM - update playlist: Portable Device\Internal shared storage\Playlists\Pink Floyd.m3u,o=o418
8/27/2017 11:35:44 AM - file=o5196
8/27/2017 11:35:44 AM - playlist still exists
8/27/2017 11:35:44 AM - write starting
8/27/2017 11:35:44 AM - write complete
8/27/2017 11:35:45 AM - save: 8,format=6,storage=2
8/27/2017 11:35:45 AM - update playlist: Portable Device\Internal shared storage\Playlists\Hip Hop.m3u,o=o418
8/27/2017 11:35:45 AM - file=o5197
8/27/2017 11:35:46 AM - playlist still exists
8/27/2017 11:35:46 AM - write starting
8/27/2017 11:35:46 AM - write complete
8/27/2017 11:35:47 AM - save: 17,format=6,storage=2
8/27/2017 11:35:47 AM - update playlist: Portable Device\Internal shared storage\Playlists\Guitar.m3u,o=o418
8/27/2017 11:35:47 AM - file=o5198
8/27/2017 11:35:47 AM - playlist still exists
8/27/2017 11:35:47 AM - write starting
8/27/2017 11:35:47 AM - write complete
8/27/2017 11:35:48 AM - save: 75,format=6,storage=2
8/27/2017 11:35:48 AM - update playlist: Portable Device\Internal shared storage\Playlists\Easy Listening.m3u,o=o418
8/27/2017 11:35:48 AM - file=o5199
8/27/2017 11:35:48 AM - playlist still exists
8/27/2017 11:35:48 AM - write starting
8/27/2017 11:35:49 AM - write complete
8/27/2017 11:35:49 AM - save: 17,format=6,storage=2
8/27/2017 11:35:49 AM - update playlist: Portable Device\Internal shared storage\Playlists\Disco.m3u,o=o418
8/27/2017 11:35:49 AM - file=o519A
8/27/2017 11:35:50 AM - playlist still exists
8/27/2017 11:35:50 AM - write starting
8/27/2017 11:35:50 AM - write complete
8/27/2017 11:35:51 AM - save: 15,format=6,storage=2
8/27/2017 11:35:51 AM - update playlist: Portable Device\Internal shared storage\Playlists\Country.m3u,o=o418
8/27/2017 11:35:51 AM - file=o519B
8/27/2017 11:35:51 AM - playlist still exists
8/27/2017 11:35:51 AM - write starting
8/27/2017 11:35:51 AM - write complete
8/27/2017 11:35:52 AM - save: 15,format=6,storage=2
8/27/2017 11:35:52 AM - update playlist: Portable Device\Internal shared storage\Playlists\Comedy.m3u,o=o418
8/27/2017 11:35:52 AM - file=o519C
8/27/2017 11:35:53 AM - playlist still exists
8/27/2017 11:35:53 AM - write starting
8/27/2017 11:35:53 AM - write complete
8/27/2017 11:35:54 AM - save: 164,format=6,storage=2
8/27/2017 11:35:54 AM - update playlist: Portable Device\Internal shared storage\Playlists\Classic Rock.m3u,o=o418
8/27/2017 11:35:54 AM - file=o519D
8/27/2017 11:35:54 AM - playlist still exists
8/27/2017 11:35:54 AM - write starting
8/27/2017 11:35:54 AM - write complete
8/27/2017 11:35:55 AM - save: 3,format=6,storage=2
8/27/2017 11:35:55 AM - update playlist: Portable Device\Internal shared storage\Playlists\Audrey.m3u,o=o418
8/27/2017 11:35:55 AM - file=o519E
8/27/2017 11:35:56 AM - playlist still exists
8/27/2017 11:35:56 AM - write starting
8/27/2017 11:35:56 AM - write complete
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 27, 2017, 05:46:39 PM
Same behaviour, it saves the playlist "Top 25 Most Played" (and takes over a minute to complete, which is unusual), it SAYS it updated the other playlists, but the date/time in the phone is not updated on all but the first.
Title: Re: Playlist not synching on Pixel XL
Post by: Steven on August 27, 2017, 06:04:33 PM
the playlists are being deleted by MB with no error returned but afterwards the device is still saying the playlist exists.
I've made one more change

http://musicbee.niblseed.com/V3_1/MusicBee31_Patched.zip
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 27, 2017, 09:16:59 PM
Interesting, I installed the new MB version and performed a synch.  It said it synched all the playlists but below is all that was in the log.

8/27/2017 3:07:50 PM - save: 1165,format=12,storage=0
8/27/2017 3:07:50 PM - exporting!False
Title: Re: Playlist not synching on Pixel XL
Post by: Steven on August 27, 2017, 09:41:07 PM
i must have accidentally left some debug code in.
I just need to know if the playlists did synch correctly
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 27, 2017, 09:46:30 PM
No, all the playlists except the one have the old date/time of when I deleted and then they synched.  The first playlist takes like 2 minutes to synch and the others only take like 10 - 15 seconds, though they don't work.  Seems like a long time to synch doesn't it?  Sizewise, the playlists are pretty small.
Title: Re: Playlist not synching on Pixel XL
Post by: Steven on August 27, 2017, 09:57:33 PM
In that case i will leave this unsolved. If MediaMonkey is working correctly then it might be a better choice for you.
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 27, 2017, 11:02:09 PM
Well, I may have figured it out.  I deleted ALL the playlists and re-synched twice and both times it updated all the playlists with the correct date/time/content.  The odd behaviour where it took 2 minutes to synch the only playlist it was doing before is no longer occuring, leading me to believe there must have been something going on with the first playlist that caused the rest of them not to synch.

Anyway thanks for your help and staying with this.  Should I go back to the original codebase?
Title: Re: Playlist not synching on Pixel XL
Post by: Steven on August 28, 2017, 07:32:35 AM
can you use the same link as it was updated with your feedback that it wasnt working:
http://musicbee.niblseed.com/V3_1/MusicBee31_Patched.zip

and confirm it is still working?
Title: Re: Playlist not synching on Pixel XL
Post by: hbgilchrist on August 30, 2017, 02:15:11 AM
Well, this is weird.  I installed the version in the link you sent me and synced the playlists and it the same thing it did before.  It updated the first playlist "Top 25..." and then no others.  So i tried something different and I deleted that Top 25 playlist and the re-synced and everything synched correctly.  Before, when it was processing the 1 playlist, it would stay for like 2 minutes on it and then every other playlist went fast, leading me to believe there was something wrong with that playlist.

I have now synched twice without that playlist and everything is okay.  Like I said, weird.