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Support => Questions => Topic started by: tfk on June 18, 2017, 01:02:32 PM

Title: Theater Mode, cover art not loading
Post by: tfk on June 18, 2017, 01:02:32 PM
Does anyone else have problems with this? Since the latest update, 3.1.6345, when TM kicks in, everything is ok, but when there is a song change it only shows the "No coverart" image. I use TM in full screen, and have tried several different xml files downloaded from the forum, all having the same problem.  Everything is working as expected, except from the coverart.  All images are stored in the mp3 files.

Thanks in advance.
Title: Re: Theater Mode, cover art not loading
Post by: Steven on June 18, 2017, 01:10:41 PM
all fine here. Try updating to the latest patch version:
http://musicbee.niblseed.com/V3_1/MusicBee31_Patched.zip

unzip and replace the existing musicbee application files
Title: Re: Theater Mode, cover art not loading
Post by: tfk on June 18, 2017, 01:35:22 PM
Checked with 5 songs in a row now,and it seems to work fine with the latest patch.

Thanks    :)
Title: Re: Theater Mode, cover art not loading
Post by: tfk on August 07, 2017, 09:53:21 PM
Just updated to RC1. Now sometimes cover is also missing from "now playing" mode as well as theater mode. When hovering over (empty cover) pop up shows path to cover, and when db clicking empty cover, cover is shown in pop up. When the problem occurs, it is always just one or more songs from an album (seams random) that cover is missing from. Have tried manually updating covers, but the problem persists.

Update:
When I switch from the Now Playing tab to "All music" tab, the cover appears i NP tab again when I switch back to it.
Title: Re: Theater Mode, cover art not loading
Post by: Steven on August 08, 2017, 06:51:44 AM
can you send me a link to your settings file (help/ support/ view settings)
Title: Re: Theater Mode, cover art not loading
Post by: tfk on August 09, 2017, 05:10:20 PM
https://www.dropbox.com/sh/wcx8n1f0a6cvlbr/AABcN8R_9J-JepiEjG0pT8BNa?dl=0
Title: Re: Theater Mode, cover art not loading
Post by: Steven on August 09, 2017, 06:53:12 PM
the settings file you sent doesnt have theater mode running but in any case i was able to reproduce a bug with the album cover not showing. Hopefully its the same as your bug. I will post a link later
Title: Re: Theater Mode, cover art not loading
Post by: Steven on August 09, 2017, 10:08:11 PM
http://musicbee.niblseed.com/V3_1/MusicBee31_Patched.zip
unzip and replace the existing musicbee files

let me know if it fixes the issue
Title: Re: Theater Mode, cover art not loading
Post by: tfk on August 09, 2017, 10:56:48 PM
Sorry, forgot I had disabled TM while testing.  Will test the patch and report back.
Tnx :)
Title: Re: Theater Mode, cover art not loading
Post by: tfk on August 09, 2017, 11:39:18 PM
The problem seems to have been fixed in tabs (track information), but persists in TM.
Title: Re: Theater Mode, cover art not loading
Post by: Steven on August 10, 2017, 09:38:21 PM
I am not able to reproduce any issues using your settings with theatre mode.
Unless others report the same i will leave it unsolved
Title: Re: Theater Mode, cover art not loading
Post by: tfk on August 11, 2017, 02:16:01 PM
Did a full uninstall, deleted everything in ..user etc, and reinstalled with the new patch.  Everything works fin now.
Thanks.
Title: Re: Theater Mode, cover art not loading
Post by: tfk on August 15, 2017, 01:46:23 PM
Still the same problem with TM. Checked on two different laptops. When TM kicks in cover is loaded, but on song change the "no cover art" is loaded.  If I then abort (move mouse) and starts TM manually from the menu, the cover from playing song is loaded.   All covers are saved in id3. 
Title: Re: Theater Mode, cover art not loading
Post by: tfk on September 22, 2017, 09:56:26 PM
Just an update on the problem, now using 3.1 RC 4.

Have tried different scenarios, and found that the problem only occurs when "now playing" is active when TM kicks in.  When TM activates, the cover i shown, but on song change it is not.  When a different tab is active(filter, music, last added etc), everything works as expected.

Cheers :)
Title: Re: Theater Mode, cover art not loading
Post by: phred on September 23, 2017, 01:41:36 AM
Just an update on the problem, now using 3.1 RC 4.
Just curious as to why you tried RC4 when 3.1 Final is available? And has been since the 16th.
Title: Re: Theater Mode, cover art not loading
Post by: Steven on September 23, 2017, 03:23:39 PM
Have tried different scenarios, and found that the problem only occurs when "now playing" is active when TM kicks in.  When TM activates, the cover i shown, but on song change it is not.  When a different tab is active(filter, music, last added etc), everything works as expected.
i still cant reproduce any issues but i am probably not doing exactly what you are.

what do you mean exactly by this: when "now playing" is active when TM kicks in
you have the now playing tab open, can switch the view to a Theater Mode skin?
Title: Re: Theater Mode, cover art not loading
Post by: tfk on September 25, 2017, 02:57:00 PM
Just an update on the problem, now using 3.1 RC 4.
Just curious as to why you tried RC4 when 3.1 Final is available? And has been since the 16th.

I dowloaded the planned final release, and did not now it became final the same day ;)

Have tried different scenarios, and found that the problem only occurs when "now playing" is active when TM kicks in.  When TM activates, the cover i shown, but on song change it is not.  When a different tab is active(filter, music, last added etc), everything works as expected.
i still cant reproduce any issues but i am probably not doing exactly what you are.

what do you mean exactly by this: when "now playing" is active when TM kicks in
you have the now playing tab open, can switch the view to a Theater Mode skin?


The Now Playing is the selected tab (foreground tab), then when the screensaver activates (TM, after x seconds)..... then the problem occurs.   If any other mode, like "library" or "last played" (tab) is selected, active, when the screensaver activates, the problem does not occur.

Like this, have the now playing tab in the foreground, wait for the screensaver to activate. When it does, wait for the next song, and see if the cover is loaded.    Hope that makes some sense.
Title: Re: Theater Mode, cover art not loading
Post by: Steven on September 25, 2017, 09:26:01 PM
In that case its possible a recent fix might have addressed the issue. Try this version:

http://musicbee.niblseed.com/V3_1/MusicBee31_Patched.zip
unzip and replace the existing musicbee application files
Title: Re: Theater Mode, cover art not loading
Post by: tfk on September 26, 2017, 03:49:41 PM
Sorry, the patch didn't change anything.
I should add that my now playing tab is set up to show "album and tracks", and the screensaver i set to load in fullscreen.
I just checked, and any embedded version works fine.