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Support => Questions => Topic started by: alonectorch on October 20, 2016, 02:11:52 AM

Title: stuttering constantly
Post by: alonectorch on October 20, 2016, 02:11:52 AM
I don't know if it's just me, but about half of the songs I have stutter constantly on MB specifically, and I don't know what I can try and do to get rid of it. I've ticked "Increase Buffer Size", and moved the slider to 30 seconds, too.
Title: Re: stuttering constantly
Post by: CritterMan on October 22, 2016, 07:08:42 PM
This is most likely a resource issue. This occurs when another application is hogging your computer's resources. Assuming you are using Windows:

1) Open the task manager.

2) Locate the process "MusicBee.exe" and right-click it.

3) Hover over "Set Priority" and click "High". Realtime may also be needed if your system is very busy with other applications.

If that doesn't resolve the issue, your hard drive may be being used heavily by another application. If you are downloading a lot or copying a lot of files, MB may not be getting much opportunity to read the hard drive.

Title: Re: stuttering constantly
Post by: ybnrmalatall on February 07, 2017, 12:16:58 PM
I would keep the buffer at 5, 6 or something, 10 max.
I think I figured this out, I even switched from musicbee for a little while because of this, I couldn't get through a single song without it stuttering at least once.
But now I've made it through like 3 and no stutter has occurred!

Uncheck the "use 32 bit output".
(http://i.imgur.com/Dib0IY1.png)
Title: Re: stuttering constantly
Post by: gl0ryus on February 08, 2017, 12:43:52 AM
I've been getting this issue more and more lately. I'm not OP, but playback will stutter and stop after maybe 20-30 seconds. If I try to pause or change tracks while it stutters I'm given a "The sound output device has locked up and playback cannot continue. You will need to restart MusicBee." error.

I'll set the process affinity to high and try that.

EDIT: Setting process affinity to high didn't fix it, but the song skipped to the next song pretty quickly.
Title: Re: stuttering constantly
Post by: ybnrmalatall on February 08, 2017, 02:29:37 PM
I've been getting this issue more and more lately. I'm not OP, but playback will stutter and stop after maybe 20-30 seconds. If I try to pause or change tracks while it stutters I'm given a "The sound output device has locked up and playback cannot continue. You will need to restart MusicBee." error.

I'll set the process affinity to high and try that.

EDIT: Setting process affinity to high didn't fix it, but the song skipped to the next song pretty quickly.
Quick question, what is your audio brand? Like, who supplies the drivers?
Also, are you on Windows 10?
Title: Re: stuttering constantly
Post by: gl0ryus on February 08, 2017, 06:59:33 PM
I upped my buffer to 30 seconds and it seems to be gone. Before at 30 second buffer and normal process affinity I would stutter with the "output sound device error."

I'm using my Creative sound card for my speakers and mother board audio (realtek) for my headphones. It happens on both. Win 10 x64


The only thing that would annoy me is having to setting the process affinity every time. Is there a "target" command like -high i can add to my shortcut?

EDIT: its happened again :( but its likely hood of happening seems to be a lot lower.
EDIT 2:happened 3 times in 1 hour
Title: Re: stuttering constantly
Post by: CritterMan on February 12, 2017, 04:27:39 AM
Reinstall/update your audio drivers to start. Update MB to the latest version if you haven't already.


Are you using any effects on your audio devices like an EQ or something? If you open the properties of each audio device, open the enhancements tab, and check disable all enhancements, does that resolve the issue?

Another possibility, if you are using ASIO or WASAPI, does DirectSound resolve the issue? Personally, I've got one DAC that stutters with WASAPI and another that stutters with ASIO, but both work fine with DirectSound or the other exclusive option.
Title: Re: stuttering constantly
Post by: gl0ryus on February 17, 2017, 08:00:38 PM
So I moved my FLAC library off of my NAS and on to my Desktop. Since then have not had one problem with stuttering. I remember seeing in the other thread that the BASS plugin(?) was creating a lot of requests for the current playing file. I hope the developer reconsiders his stance.
Title: Re: stuttering constantly
Post by: phred on February 17, 2017, 08:22:23 PM
I would appear to me that is the issue is resolved simply by moving your tracks from a NAS to a local drive, then you have a network bottleneck which should be investigated.
Title: Re: stuttering constantly
Post by: gl0ryus on February 17, 2017, 09:14:02 PM
I stream my movies from the same NAS. Really don't think thats the issue.

(http://i.imgur.com/NXX3iA7.png)
Title: Re: stuttering constantly
Post by: Matara Sami on November 02, 2018, 09:30:47 AM
I'll add my solution for those who may come to read this thread.
I had the same problem and it was definitely a MB problem as the drivers and system were all fine.

Surfing around to find what may cause the problem I realized that it could be a priority issue.
So I edited file MusicBeeSettings.ini  which can be found in MB library folder (or whatever it is called, not in the program folder).
I've changed a parameter <SystemEncodingPriority>2 to 3 and then to 4.
And the stuttering was gone!