getmusicbee.com
Support => Questions => Topic started by: darkred on December 16, 2015, 11:22:27 AM
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I've noticed since yesterday
for this thread GUI changes for v3.0 (http://getmusicbee.com/forum/index.php?topic=15050.0)
for which I have enabled notifications of new replies and I have set in Profile|Modify Profile|Notifications and Email --> the For topics and boards I've requested notification on, notify me: [instantly] (initially it was "Instantly, only for the first unread post"),
that I I no longer get emails for new posts.
The last email I got was for this post from yesterday was http://getmusicbee.com/forum/index.php?topic=15050.msg100158#msg100158
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the forum was upgraded to a new version on saturday morning, so since you received messages yesterday then its not that.
I would guess its just a temporary problem. Can anyone else confirm they have not been receiving email notifications?
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the forum was upgraded to a new version on saturday morning, so since you received messages yesterday then its not that.
I would guess its just a temporary problem. Can anyone else confirm they have not been receiving email notifications?
What I've noticed was an overall slowdown on Forum traffic in general. There were very few new messages or replies yesterday. I am finding that I'm receiving notifications for the topics I've requested.
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Also, I'd like to say, that, for this current thread, I only got notification email for the post by Steven (i.e. not by phred)
and from the other thread "GUI changes for v3.0" I still haven't got any emails. (i.e not even for the latest 2 posts after my latest post (http://getmusicbee.com/forum/index.php?topic=15050.msg100214#msg100214): by Steven and and by Alumni)
For reference:
(http://i.imgur.com/Rn0GLgp.jpg) (http://imgur.com/Rn0GLgp)
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So far today (for me) all seems well as I just rec'd this, along with others.
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A reply has been posted to a topic you are watching by darkred.
View the reply at: http://getmusicbee.com/forum/index.php?topic=17065.new;topicseen#new
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I just got an email (the 1st since yesterday -on time btw-) for the latest post for the thread "GUI changes for v3.0"
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A reply has been posted to a topic you are watching by Alumni.
View the reply at: http://getmusicbee.com/forum/index.php?topic=15050.new;topicseen#new
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I just got an email (the 1st since yesterday -on time btw-) for the latest post for the thread "GUI changes for v3.0"
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A reply has been posted to a topic you are watching by Alumni.
View the reply at: http://getmusicbee.com/forum/index.php?topic=15050.new;topicseen#new
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... but since then, I didn't get any other email for the new replies.
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i think the issue is probably with the hosting company for the musicbee site. Just now i got 200 topic notification mail delivery failure messages all saying your domain does not exist or is blacklisted.
I guess lets see how it goes over the next few days
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i think the issue is probably with the hosting company for the musicbee site. Just now i got 200 topic notification mail delivery failure messages all saying your domain does not exist or is blacklisted.
I guess lets see how it goes over the next few days
Was this for me or for darkred? I seem to remember a number of months ago, where you notified me of my notifications being bounced back to you and it eventually cleared up. I may change my email address on the forum to see if that helps.
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the rejections applied to everyone
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its still happening. I will give it one more day and then contact the web-hosting company if its still a problem
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i contacted the support desk about this. Unfortunately i am getting nowhere with them and its not a good experience when you have to repeat over again what has already been said.
Please ket ne know if it suddenly starts working again
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i contacted the support desk about this. Unfortunately i am getting nowhere with them and its not a good experience when you have to repeat over again what has already been said.
Please ket ne know if it suddenly starts working again
I woke up to find 8 notifications of new mail from 3 of the threads I'm watching. I consider this progress. Haven't had a PM overnight so I don't know if those notices are being sent.
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ok thanks. thats good news as I have a feeling i wont be able to get it solved with the help desk
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ok thanks. thats good news as I have a feeling i wont be able to get it solved with the help desk
Even better news now --- not only did I just get another eight notifications, but two of them were for PMs. One from the new/test forum and one from this current soon-to-be former forum. However, neither PM had a popup when I went to the forum. And it appears that the email for the PM on the new/test forum, which was timestampted 1:38pm (my time) was for a PM that was posted at 9:28am. So it would appear that something is choking your hosting server's outgoing queue.
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notifications working properly for me as of now. It may be resolved
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notifications working properly for me as of now. It may be resolved
Email notifications are working but there's still no popup for new PMs when logging in.
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notifications working properly for me as of now. It may be resolved
Email notifications are working but there's still no popup for new PMs when logging in.
Did you ever get any popup notification after steven upgraded the current forum??
Also do you get popup notification on the new forum?
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Did you ever get any popup notification after steven upgraded the current forum??
Also do you get popup notification on the new forum?
Definitely no popup notification on the current forum since the update to SMF 2.x.
I -think- I received one popup on the new/test forum, but nothing since. Please send me a PM on the new forum and I'll report back.
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Definitely no popup notification on the current forum since the update to SMF 2.x.
I -think- I received one popup on the new/test forum, but nothing since. Please send me a PM on the new forum and I'll report back.
PM sent on the new forum, let me know.
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PM sent on the new forum, let me know.
I received an email that there was a new PM. When I went to the new website, there was a "1" in the top header. When I went to the forum there was no popup and the only way I could figure out how to see the PM was to click on the "1"
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I received an email that there was a new PM. When I went to the new website, there was a "1" in the top header. When I went to the forum there was no popup and the only way I could figure out how to see the PM was to click on the "1"
Sent me a PM on the demo forum, i have enabled popup notification, i might be able to debug it.
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Sent me a PM on the demo forum, i have enabled popup notification, i might be able to debug it.
Done.
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Done.
I got the popup.
(http://i.imgur.com/BNL1qim.jpg)
I think the problem is your browser. Check if it is blocking popups or not. You might wanna whitelist musicbee domain for popups.
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i had one rejected email for AvikB this morning
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I think the problem is your browser. Check if it is blocking popups or not. You might wanna whitelist musicbee domain for popups.
I have had the MB domain white-listed for many years. But send me another PM and I'll try a different browser.
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I have had the MB domain white-listed for many years. But send me another PM and I'll try a different browser.
done, i use opera(the new chromium based) it works there, can you send another few pms, i will try firefox and ie
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i had one rejected email for AvikB this morning
What do you mean by rejected? did it end up in spam folder?
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the rejection reason is your email address: avikBdemo@(...you know the rest) does not exist
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I have had the MB domain white-listed for many years. But send me another PM and I'll try a different browser.
done, i use opera(the new chromium based) it works there, can you send another few pms, i will try firefox and ie
Okay, I think I figured out the problem but it needs a few more tests to confirm. And it may be the reason why I don't get PM popup notices on this forum also.
I never log out of the MB forum. Nor the test forum. If I log out, and then back in, I get the popup. This was not the behavior with SFM 1.x. Can someone please send me a test PM on both this forum and the test forum? That should pretty much let me confirm the reason for no popups.
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Here is the result on my not so scientific test of what I think is the issue...
In order to have the new PM notification popup on the new test forum, one must log out at the end of each session. Upon logging in, if there is a new PM, the popup notification will pop up. But the behavior is not the same in this, the soon-to-be-former forum. Logging out and logging back in does not cause the popup to pop up. That leads me to believe that the problem isn't necessarily with the upgrade to SFM 2.x. It would be nice if this could be resolved. Or at least determined if SMF is aware of this as an issue. One should not have to log out and then back in in order to see the new PM popup notice.
I just did a very quick forum search on SMF and this thread might be close to solving the issue...
http://www.simplemachines.org/community/index.php?topic=533118.msg3788703#msg3788703
There are many hits for "private message notification" and this is the first and only one I read.
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the rejection reason is your email address: avikBdemo@(...you know the rest) does not exist
:P that was a dummy email, so that might cause it :S
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I never log out of the MB forum. Nor the test forum. If I log out, and then back in, I get the popup. This was not the behavior with SFM 1.x. Can someone please send me a test PM on both this forum and the test forum? That should pretty much let me confirm the reason for no popups.
I don't think that is the case, atleast for me, I don't log out either, but i do recieve popup message on the demo forum,
I just visited the demo forum and i got one popup, so i highly doubt that is the problem.
But the behavior is not the same in this, the soon-to-be-former forum. Logging out and logging back in does not cause the popup to pop up. That leads me to believe that the problem isn't necessarily with the upgrade to SFM 2.x. It would be nice if this could be resolved. Or at least determined if SMF is aware of this as an issue. One should not have to log out and then back in in order to see the new PM popup notice.
Unfortunately it is due to upgrade of the current forum.
For this current forum, popup may broken because of the javascript conflict or so. Also the new editor is broken(YUP!), and the messaging layout is messed up if you choose other layouts. And the CC, BCC suggestion is broken.
I don't think it is much of priority for me to fix this current forum, as fixing thing might break another thing :/
I am trying to get the new site up and running asap, but to be fair it is going to take a while, since designing a cms is complicated, i am taking my time to get it right.
and no it is not an SMF issue, as Arnator(one of the smf member) mentioned in few posts, this is because of the custom theme.
I just did a very quick forum search on SMF and this thread might be close to solving the issue...
http://www.simplemachines.org/community/index.php?topic=533118.msg3788703#msg3788703
There are many hits for "private message notification" and this is the first and only one I read.
Unfortunately that answer is not the answer for our problem, as the op used some mod that i don't use in the demo forum, nor it is used here(i guess).
i did some searching too, but as i said i am not keen on fixing the issue on this current forum, since it could break other things,
As for the demo forum i do get popup notification every time someone pm me.
I am going to PM you in the demo forum, also can you mention what browser do you use? can you try chrome?
also pm me again i am going to try using Firefox this time.
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ok, thats weird , i just used firefox and i do receive pm in firefox.
(http://i.imgur.com/qbpnSPK.jpg)
it may be a issue at your end :/
maybe popup blocker or something.
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I am going to PM you in the demo forum, also can you mention what browser do you use? can you try chrome?
also pm me again i am going to try using Firefox this time.
First off, I'm not really concerned with the current forum and wouldn't want anyone to donate their time to correcting the issue since it will be short-lived.
I'm using the latest version of Firefox. I also tried IE today with the same results. If I log off the new forum and then log back in, I get the PM popup. If I stay logged in, close the browser and reopen, I'm still logged in but there's no popup. And no, I did not clear the initial popup. If I then logout and log back in, the popup appears again. I just tried Chrome with the same behavior.
And it's not a popup blocker because if it was a) I wouldn't get -any- PM popup, and b) PM popups were present in SMF 1.x.
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I'm using the latest version of Firefox. I also tried IE today with the same results. If I log off the new forum and then log back in, I get the PM popup.
What happens when you don't log off but visit the demo forum after some time when you get another new pm, will the popup shows?
If I stay logged in, close the browser and reopen, I'm still logged in but there's no popup. And no, I did not clear the initial popup. If I then logout and log back in, the popup appears again. I just tried Chrome with the same behavior.
Yes, i can re-produce it, and i don't think it is a bug, in smf 2 this is how they handle notification.
This means you won't get popup for older pms, even if you didn't clear it. But if a new pm arrives then you will get a popup.
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another thing i want to ask, is the popup really necessary? I mean there is a counter at the top alreay, i don't see the reason of it. On the other hand they seem a bit obtrusive.On the current forum I do understand the need for the popup, as it can be easily missed but i don't think there is any need for it in the new forum.
OFC, if you like it, it's okay i won't blame you or remove it, Just asking. ;)
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I'm using the latest version of Firefox. I also tried IE today with the same results. If I log off the new forum and then log back in, I get the PM popup.
What happens when you don't log off but visit the demo forum after some time when you get another new pm, will the popup shows?
No, it doesn't.
If I stay logged in, close the browser and reopen, I'm still logged in but there's no popup. And no, I did not clear the initial popup. If I then logout and log back in, the popup appears again. I just tried Chrome with the same behavior.
Yes, i can re-produce it, and i don't think it is a bug, in smf 2 this is how they handle notification.
This means you won't get popup for older pms, even if you didn't clear it. But if a new pm arrives then you will get a popup.
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That hasn't happened yet. I do not get a PM popup notification for any unread PMs. Old or new.
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I'm using the latest version of Firefox. I also tried IE today with the same results. If I log off the new forum and then log back in, I get the PM popup.
What happens when you don't log off but visit the demo forum after some time when you get another new pm, will the popup shows?
No, it doesn't.
If I stay logged in, close the browser and reopen, I'm still logged in but there's no popup. And no, I did not clear the initial popup. If I then logout and log back in, the popup appears again. I just tried Chrome with the same behavior.
Yes, i can re-produce it, and i don't think it is a bug, in smf 2 this is how they handle notification.
This means you won't get popup for older pms, even if you didn't clear it. But if a new pm arrives then you will get a popup.
That hasn't happened yet. I do not get a PM popup notification for any unread PMs. Old or new.
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Ok, i will upload a debug version to investigate the issue further.