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Support => Questions => Topic started by: Nazrininator on September 26, 2015, 03:26:22 PM

Title: Paste Not Working on MusicBee 2.5
Post by: Nazrininator on September 26, 2015, 03:26:22 PM
I've been using MusicBee for over three years. One month ago, I moved in to my new laptop, upgraded it to Windows 10, and installed MusicBee 2.4. When I upgraded to MusicBee 2.5, I couldn't paste tags all of a sudden. This is very infuriating since I have a lot of music with tags containing Japanese letters. When I try to copy a tag from one song to another, it won't work. Even when I try to copy text from an external program to a tag in MusicBee, it won't work! This meant that if I want to copy and paste tags, I have to do so by using a different program. I tried many things, such as uninstalling and reinstalling MusicBee. Can somebody please tell me what I should do in this situation?
Title: Re: Paste Not Working on MusicBee 2.5
Post by: brianzech on September 26, 2015, 03:33:27 PM
I am curious, as I also run Win 10 and MB 2.5, did this work with version 2.4 on Windows 10? And does this apply to all character sets?

I am not sure I can help too much, but I can say that I do not experience this problem given my specific setup and method of operation.
Title: Re: Paste Not Working on MusicBee 2.5
Post by: Nazrininator on September 26, 2015, 04:38:07 PM
I believe the copy and paste thing worked with MusicBee 2.4.
Title: Re: Paste Not Working on MusicBee 2.5
Post by: Steven on September 26, 2015, 05:15:01 PM
there are multiple ways to do a copy/paste so what keys are you using for each step?
Title: Re: Paste Not Working on MusicBee 2.5
Post by: Nazrininator on September 26, 2015, 05:36:17 PM
I've been using CTRL+C and CTRL+V. Didn't work. I right clicked on some information and pressed copy, then I right clicked at an empty tag and pressed paste. Still didn't work.
Title: Re: Paste Not Working on MusicBee 2.5
Post by: Steven on September 26, 2015, 06:02:13 PM
i dont know of any reason why that would happen
Title: Re: Paste Not Working on MusicBee 2.5
Post by: psychoadept on September 26, 2015, 06:54:43 PM
Any chance you've changed the hotkeys in Preferences?  I did that and forgot once...
Title: Re: Paste Not Working on MusicBee 2.5
Post by: phred on September 26, 2015, 07:07:38 PM
I've been using CTRL+C and CTRL+V. Didn't work. I right clicked on some information and pressed copy, then I right clicked at an empty tag and pressed paste. Still didn't work.
Are you highlighting/selecting the info to be copied before doing CTRL-C or pressing copy?  If the info isn't selected there is nothing to copy.
Title: Re: Paste Not Working on MusicBee 2.5
Post by: Nazrininator on September 26, 2015, 07:38:43 PM
I've been using CTRL+C and CTRL+V. Didn't work. I right clicked on some information and pressed copy, then I right clicked at an empty tag and pressed paste. Still didn't work.
Are you highlighting/selecting the info to be copied before doing CTRL-C or pressing copy?  If the info isn't selected there is nothing to copy.
Yes. I am selecting the information before doing CTRL+C.
Title: Re: Paste Not Working on MusicBee 2.5
Post by: phred on September 26, 2015, 08:03:39 PM
Can you confirm that cut/copy/paste works in other apps?  Have you rebooted your PC since you noticed it not working?
Title: Re: Paste Not Working on MusicBee 2.5
Post by: Nazrininator on September 26, 2015, 11:12:23 PM
I can confirm that cut, copy, and paste works on other apps. It doesn't work on MusicBee. And yes. I've rebooted my PC ever since I noticed it not working.
Title: Re: Paste Not Working on MusicBee 2.5
Post by: brianzech on September 27, 2015, 06:02:02 AM
I am sorry if I am stating the obvious, but have you tried a complete uninstall and reinstall of MB?

Where I am going with this is that I had a similar type issue when I installed iTunes, don't even say it, I needed the libraries for encoding. Anyway, after a few times in there, I found that I was no longer able to access the custom settings for AAC encoding. Nothing that could really been explained, why one menu item could not be used, but all others were just fine, as was that setting, at the current as it could not be changed. A full uninstall (all files, config, settings, everything) and reinstall fixed the issue. What exactly happened, don't know, but I guess it was a corrupted settings file. A regular, select normal uninstall, did not fix the issue.

So, maybe you have a similar type issue? You also said you did a upgrade from 2.4 to 2.5, at which time this stopped working. Maybe something got a bit corrupted on the update?
Title: Re: Paste Not Working on MusicBee 2.5
Post by: Nazrininator on September 27, 2015, 12:42:01 PM
I tried that. I uninstalled MusicBee completely by doing the regular uninstall first, then deleting all of the files in the MusicBee folder in Program Files. Then I reinstalled MusicBee. STILL didn't work.
Title: Re: Paste Not Working on MusicBee 2.5
Post by: brianzech on September 28, 2015, 01:05:50 AM
Sorry, the only other question I can think of for you is did you try going back to version 2.4 and see if any behaviour changes?
Title: Re: Paste Not Working on MusicBee 2.5
Post by: Nazrininator on September 28, 2015, 03:45:34 PM
I think I know what might be causing the problem. I installed BitTorrent, foobar2000, and Lame 3.99 on September 13, and this might have caused MusicBee's paste function to stop working.
Title: Re: Paste Not Working on MusicBee 2.5
Post by: AgentBull on January 23, 2017, 03:15:47 PM
First off I want to apologize for reviving an old thread but I believe this could be helpful for some people.

I started using MB about a year ago and had the exact same problem since day one. Pasting information didn't work, neither via ctrl-v nor right click --> paste. Every other software worked just fine, so naturally I assumed it had something to do with MB itself.
Today I finally found the solution: My antivirus software (webroot) blocked the pasting! I don't know why it did but after setting the Application Protection setting for MB to 'Allow', it now works fine.

I found the solution at the webroot forums (https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Copy-Paste-Stops-Working-in-some-applications/td-p/21588/page/2). I hope this helps some of you people!