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Support => Questions => Topic started by: musicguy on February 09, 2015, 09:02:55 PM

Title: Half of my library shows no artist/title or any metadata and is corrupt
Post by: musicguy on February 09, 2015, 09:02:55 PM

I recently took all my files from iTunes on a mac computer and imported them to my PC with MusicBee but unfortunately over half the files show no artist or track name and when I click to play it says the file is corrupted or not supported. Some are WAVs but others are just mp3s, how does this happen? None of them are purchased through iTunes or anything like that, anyone know what the deal is?

Title: Re: Half of my library shows no artist/title or any metadata and is corrupt
Post by: psychoadept on February 09, 2015, 09:27:08 PM

The first thing I would do is check if they're read-only.  That sometimes causes problems with metadata.

Title: Re: Half of my library shows no artist/title or any metadata and is corrupt
Post by: Steven on February 09, 2015, 10:12:57 PM

i am not aware of any bugs where the read-only status of files would affect import (or anything else for that matter, including editing with the latest 2.5 version).
You dont say how the files were loaded to your PC for musicbee to access (shared drive perhaps) but to me thats the most obvious thing thats gone wrong. Check the files with the tag inspector or another tagging tool to see if the file and tags as accessed from your PC are infact all ok. You can PM me a link to one of the mp3 files if you like so i can confirm the file structure

Title: Re: Half of my library shows no artist/title or any metadata and is corrupt
Post by: musicguy on February 11, 2015, 04:59:46 PM

Sorry I got it! They were def read only I think, 4kb files that I didn't need.

Title: Re: Half of my library shows no artist/title or any metadata and is corrupt
Post by: Steven on February 11, 2015, 05:48:57 PM

can you be clear please. Are you saying that the problem files were read-only and to solve the problem you had to un-mark the read-only status so the files imported correctly?

Title: Re: Half of my library shows no artist/title or any metadata and is corrupt
Post by: musicguy on February 11, 2015, 07:36:34 PM

I'm not sure what the actual files were, I was moving my iTunes library from a mac over to a PC running MusicBee. The mac had 305gbs of songs, but when I dragged the songs over on an external drive and then to MusicBee, it read as over 350gbs. I deleted all the 4kb files that had no metadata, track/artist name, and the size was back to 305 gigs. I'm not exactly sure what files they were.

Does that help?

Title: Re: Half of my library shows no artist/title or any metadata and is corrupt
Post by: Steven on February 11, 2015, 07:49:48 PM

i just want to stop this myth that importing read-only files causes a problem to musicbee

Title: Re: Half of my library shows no artist/title or any metadata and is corrupt
Post by: musicguy on February 11, 2015, 09:23:03 PM

Oh yeah I totally get ya, I think it's more of a mac to PC issue than anything.

Title: Re: Half of my library shows no artist/title or any metadata and is corrupt
Post by: psychoadept on February 11, 2015, 09:51:55 PM

Quote from: Steven on February 11, 2015, 07:49:48 PM

i just want to stop this myth that importing read-only files causes a problem to musicbee

Sorry, I was operating on out of date info.  I think I'm caught up now.  :)