getmusicbee.com

Support => Questions => Topic started by: PureLoneWolf on September 20, 2013, 01:35:36 PM

Title: Hard Disk detected as MTP Device
Post by: PureLoneWolf on September 20, 2013, 01:35:36 PM
Hi there

This has happened in the last few days (not sure when), but there has been no updates or software installed.

I have a number of internal hard drives in my PC, which is the media hub for our home.  However, MusicBee has decided to pickup the H drive as an mtp device.

Windows (8 Pro 64), however, still sees it as a normal hard disk.  It is causing problems with playing anything from this drive in MusicBee.  It, basically, gives an error about an incorrect audio file.  However, I can load anything in other media players (vlc, xbmc etc) and everything works without issue.

I have rebooted a few times and can't figure this out.  If I disable "Automatically detect MTP devices", it works normally.

Would anyone have any ideas?

Thanks

(http://i.imgur.com/JoX8C4zl.png)
(http://i.imgur.com/A8nN1O6.png)
(http://i.imgur.com/IKJv1wKl.png)
(http://i.imgur.com/5Yur3QV.png)
Title: Re: Hard Disk detected as MTP Device
Post by: redwing on September 20, 2013, 10:03:36 PM
No idea why that drive alone was picked up. Do you get any menu like "set as fixed drive" if you right-click on the drive from computer section of MB? If so, that will help.
Title: Re: Hard Disk detected as MTP Device
Post by: PureLoneWolf on September 21, 2013, 02:46:32 AM
No, I don't get any options.

When I turn off "Auto Detect MTP", the drive is in the Computer Section, but doesn't have any options available for it.  Then, when it is turned on, it is removed from the computer section and is only listed as a device...but that doesn't have options either...at least none that I can see :/
Title: Re: Hard Disk detected as MTP Device
Post by: Steven on September 21, 2013, 07:52:44 AM
the first thing to do would be to upgrade to v2.1 to see if its already addressed. If it does change anything let me know you will run a debug version
Title: Re: Hard Disk detected as MTP Device
Post by: Thorbjorn on September 21, 2013, 09:54:49 AM
I have the same issue. One hd is picked up as a media device. I'm using the latest beta.
Title: Re: Hard Disk detected as MTP Device
Post by: Steven on September 21, 2013, 11:21:51 AM
@Thorbjorn, could you run this debug version with MTP devices enabled:
http://www.mediafire.com/?hv8mj15585w3c1c

and then send me the entries at the end of the error log (help/support/view error log)


@PureLoneWolf, you should still upgrade to v2.1 first from the downloads page before running this debug version
Title: Re: Hard Disk detected as MTP Device
Post by: Thorbjorn on September 21, 2013, 12:03:37 PM
It's the O drive that's recognised as a media device.

21/09/2013 12:58:57 - C:\,True,Fixed
21/09/2013 12:58:57 - D:\,True,Fixed
21/09/2013 12:58:57 - E:\,True,Fixed
21/09/2013 12:58:57 - F:\,True,Fixed
21/09/2013 12:58:57 - G:\,True,Fixed
21/09/2013 12:58:57 - H:\,True,Fixed
21/09/2013 12:58:57 - I:\,True,Fixed
21/09/2013 12:58:57 - J:\,True,Fixed
21/09/2013 12:58:57 - K:\,True,Fixed
21/09/2013 12:58:57 - L:\,False,CDRom
21/09/2013 12:58:57 - O:\,True,Fixed
21/09/2013 12:58:57 - Y:\,False,Removable
21/09/2013 12:58:57 - Z:\,False,Removable
21/09/2013 12:58:57 - mtp devices:
21/09/2013 12:58:57 - \\?\wpdbusenumroot#umb#2&37c186b&0&storage#volume#_??_usbstor#disk&ven_generic&prod_flash_hs-combo&rev_5.39#26020128b005&1##{6ac27878-a6fa-4155-ba85-f98f491d4f33}
21/09/2013 12:58:57 - storage count=1
21/09/2013 12:58:57 - storage id=Z:\,3
21/09/2013 12:58:57 - \\?\wpdbusenumroot#umb#2&37c186b&0&storage#volume##{6ac27878-a6fa-4155-ba85-f98f491d4f33}
21/09/2013 12:58:57 - storage count=1
21/09/2013 12:58:57 - storage id=O:\,3
21/09/2013 12:58:57 - \\?\wpdbusenumroot#umb#2&37c186b&0&storage#volume#_??_usbstor#disk&ven_generic&prod_flash_hs-cf&rev_5.39#26020128b005&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}
21/09/2013 12:58:57 - storage count=1
21/09/2013 12:58:57 - storage id=Y:\,3
Title: Re: Hard Disk detected as MTP Device
Post by: Steven on September 21, 2013, 12:24:32 PM
could you try this version:
http://musicbee.niblseed.com/V2_2/MusicBee_Exe_Patched.zip
Title: Re: Hard Disk detected as MTP Device
Post by: Thorbjorn on September 21, 2013, 12:57:42 PM
That seems to have fixed the issue. Thanks.
I'll report back if it happens again.
Title: Re: Hard Disk detected as MTP Device
Post by: PureLoneWolf on September 21, 2013, 05:40:50 PM
Should I go straight to that version or 2.1 first?  Thanks
Title: Re: Hard Disk detected as MTP Device
Post by: Thorbjorn on September 21, 2013, 05:48:25 PM
You should probably upgrade to the latest version first
Title: Re: Hard Disk detected as MTP Device
Post by: PureLoneWolf on September 21, 2013, 07:32:33 PM
Ok - Upgraded to 2.1 Final and the problem was still there.

I applied the 2.2 patch that Steven uploaded and the problem has gone :)

Just testing all my other stuff now to make sure nothing is lost :)
Title: Re: Hard Disk detected as MTP Device
Post by: Pandarus on February 25, 2014, 04:27:26 PM
I just want to say Thank you. This pors helped me realise I could turn a network drive into a device and sync to it.

This works for me because I've shared my phone's internal storage and sd card as network drives.

Thank you!