getmusicbee.com

Support => Bug Reports => Topic started by: AinselLee on June 10, 2021, 09:44:56 PM

Title: Soundcloud Issue
Post by: AinselLee on June 10, 2021, 09:44:56 PM
My main issue is that while Soundcloud Search is not showing all results for songs. For example, when I searched "PonkanSoup" I don't receive any results although I have a previous soundcloud track from that artist in my library that still works which leads me to believe that this is both an error and one that previously did not exist.

Some other issues I've found is that the globe icon on the side does not bring me to the link of the song being referred to, but instead to the home page of SoundCloud. And the column to the right which use to have the number of views for a song is now empty.

Also I would like to ask if it would be possible to add the ability to add the ability to add or search songs by link.
Title: Re: Soundcloud Issue
Post by: sveakul on June 11, 2021, 12:23:22 AM
What version of MusicBee are you using?  Try updating to the latest version (https://getmusicbee.com/downloads/ (https://getmusicbee.com/downloads/)) as there was a re-write of MB's Soundcloud search done in October of last year to accomodate changes on the website.
Title: Re: Soundcloud Issue
Post by: iamambuser on June 11, 2021, 01:23:03 AM
For me, the past couple of days Soundcloud has barely given any results. I'm running 3.4.7805 and if I get any results, their only a handful and from months or years ago.
Title: Re: Soundcloud Issue
Post by: Steven on June 12, 2021, 01:05:19 AM
yes it looks like they have changed something again
Title: Re: Soundcloud Issue
Post by: Steven on June 12, 2021, 01:50:07 AM
this should address the issue:
https://getmusicbee.com/patches/MusicBee34_Patched.zip
unzip and replace the existing musicbee application files
Title: Re: Soundcloud Issue
Post by: iamambuser on June 12, 2021, 07:14:10 PM
Steven,
Thanks for the fix. It mostly works but the "Date Modified" is a bit wonky. For a lot of search results it will give the same wrong date. If you see the attached picture, Group Therapy 437 is the latest podcast episode released yesterday but it and the other results all have the same wrong date.
(https://i.imgur.com/8NJKaOL.png)
Title: Re: Soundcloud Issue
Post by: Steven on June 13, 2021, 01:05:23 AM
It mostly works but the "Date Modified" is a bit wonky.
it should be addressed now using the same download link
Title: Re: Soundcloud Issue
Post by: iamambuser on June 13, 2021, 04:19:26 PM
Thanks Steven
Title: Re: Soundcloud Issue
Post by: Steven on June 21, 2021, 10:03:14 PM
Only on the next full release. You will need to use the desktop or portable versions if you want to make use of the change now
Title: Re: Soundcloud Issue
Post by: nicknack35 on July 06, 2021, 05:18:34 PM
I was using the windows store Version of MusicBee then i unistalled it and changed to the Desktop version and i still get no results on Soundcloud i tried installing the Files from the Patch but was getting errors
Title: Re: Soundcloud Issue
Post by: phred on July 06, 2021, 07:11:18 PM
i tried installing the Files from the Patch but was getting errors
You don't 'install' the files from the patch. You have to unzip the patch into your MusicBee directory and overwrite existing files.
Title: Re: Soundcloud Issue
Post by: Steven on August 02, 2021, 12:23:31 PM
Soundcloud are in the process of upgrading their api protocol. At some point the current method MB uses will no longer work and you will need to use this patch version for the search function to work. This patch version uses the new protocol and can be used now
https://getmusicbee.com/patches/MusicBee34_Patched.zip
unzip and replace the existing musicbee application files
Title: Patch did not work
Post by: rat_pizza on August 08, 2021, 11:24:18 PM
I deleted everything inside the musicbee folder C:\Users\<me>\AppData\Roaming\MusicBee and copied the patch files there. Restarted musicbee, selected my language, etc. But the problem persisted, searching with the soundcloud search tab for the artist or song I wanted to add to my library just returned a couple of songs that matched what I typed, but what I was looking for definitely wasn't there. The songs I'm looking for aren't downloadable, does that have anything to do with it?
Title: Re: Patch did not work
Post by: phred on August 09, 2021, 12:55:34 AM
The songs I'm looking for aren't downloadable, does that have anything to do with it?
Have you confirmed that the song(s) you're looking for actually exist on SoundCloud? Have you gone there via your browser and looked?

If the sounds are not downloadable then obviously you can't add them to MB. But they still should show up if they truly exist on SoundCloud.
Title: Yes
Post by: rat_pizza on August 09, 2021, 12:59:41 AM
Yes, I checked.

Searching for "Tangled Worlds w/ MOY & Simpler Times (Broadcast @ Threads Radio 24-May-21)" for example. Copied directly from soundcloud.

No results. Neither did searching for a shortened version ("Tangled Worlds)"

Thanks for the help

Title: Re: Soundcloud Issue
Post by: frankz on August 09, 2021, 01:22:24 AM
Based on your description rat_pizza, you unzipped the patch into the wrong folder and most likely deleted some important files in the process. You need to unzip into the same folder as musicbee.exe, overwriting the files that are there with the ones from the zip and not deleting anything else.
Title: Re: Soundcloud Issue
Post by: Mayibongwe on October 14, 2021, 03:12:29 PM
(https://i.imgur.com/tYsoA31.png)

To anyone who can help...I am currently unable to stream any music from SoundCloud.
The following error pops up whenever I try to play a song: unable to open stream (error=BASS_ERROR_WMA_DENIED)
I'm on the latest version of MB (v3.4.7942 P). Thanks in advance.
Title: Re: Soundcloud Issue
Post by: sveakul on October 14, 2021, 05:53:59 PM
I can confirm this.  Downloads are not working either.
Title: Re: Soundcloud Issue
Post by: Steven on October 15, 2021, 08:50:07 AM
They did make some security changes in July and also applying the change they stated for api requests to the streaming or download link request doesnt make any difference.
So I am not sure if its something missing in their documentation or perhaps a faulty update on their side. I will give it a week or so and if nothing has changed on their side (documentation or otherwise) then i guess its for the chopping board
Title: Re: Soundcloud Issue
Post by: sveakul on October 15, 2021, 07:40:41 PM
Thanks Steven for taking a look, I hope they get their act together.
Title: Re: Soundcloud Issue
Post by: Steven on October 23, 2021, 08:06:00 AM
this fixes the latest issue:
https://getmusicbee.com/patches/MusicBee34_Patched.zip
unzip and replace the existing musicbee application files
Title: Re: Soundcloud Issue
Post by: Mayibongwe on October 23, 2021, 12:37:25 PM
Thank you so much Steven. It's working just fine now :) Appreciate it.
Title: Re: Soundcloud Issue
Post by: iamambuser on October 26, 2021, 02:51:20 PM
Streaming is working but downloads are still throwing a 401 error
Title: Re: Soundcloud Issue
Post by: sveakul on October 26, 2021, 04:40:40 PM
Streaming is working but downloads are still throwing a 401 error
I can confirm this, downloads still a problem.
Title: Re: Soundcloud Issue
Post by: Steven on October 27, 2021, 11:19:14 AM
downloads should now work - same link as above
Title: Re: Soundcloud Issue
Post by: sveakul on October 27, 2021, 06:11:55 PM
downloads should now work - same link as above
Fixed, thanks!
Title: Re: Soundcloud Issue
Post by: iamambuser on October 28, 2021, 01:45:36 PM
downloads should now work - same link as above

Cheers, thanks  :)
Title: Re: Soundcloud Issue
Post by: Mayibongwe on March 04, 2022, 05:42:20 PM
(https://i.imgur.com/jf8XX8b.png)
This was something I always noticed but could never manage to intentionally reproduce.
I'm able to now and it doesn't seem to be a problem with the skin. It occurs under the following conditions:

- When a soundcloud song is paused and resumed after a minute, the song will restart...but not the progress bar.
- Same thing will happen if you try to seek to a point in the playing track. (song restarts but the track position does not)
Title: Re: Soundcloud Issue
Post by: Steven on March 06, 2022, 03:02:28 AM
I cant reproduce any issues, including the track you are showing. Are you using a recent v3.5 patch version? There was a fix done that is relevant to this issue
Title: Re: Soundcloud Issue
Post by: Mayibongwe on March 06, 2022, 07:48:25 AM
Are you using a recent v3.5 patch version? There was a fix done that is relevant to this issue
That must have fixed it. I was using MusicBee v3.5.8064.28759P when I reported this.
Just updated to MusicBee v3.5.8100 P and it's all good now. Thanks.
Title: Re: Soundcloud Issue
Post by: Mayibongwe on March 06, 2022, 11:54:06 PM
Tested this some more and I'm afraid the issue still persists, just under different conditions now.
On this link (https://i.imgur.com/Gq49xsc.gif) is a gif demonstrating the weird progress bar behaviour when a soundcloud song is played.

In the video, I played a song to which I proceeded to seek/jump to two different points in the track and the progress bar started doing its thing.
On the 'first jump', MB successfully played the correct portion of the track. But on the 'second jump', it wasn't playing a part of the song I expected it to.
Title: Re: Soundcloud Issue
Post by: Steven on March 08, 2022, 09:26:52 AM
this should work better on the 2nd+ jump

https://getmusicbee.com/patches/MusicBee35_Patched.zip
Title: Re: Soundcloud Issue
Post by: Mayibongwe on March 08, 2022, 03:08:56 PM
It's working flawlessly now. Thanks.
Title: Re: Soundcloud Issue
Post by: Moodymann on February 25, 2025, 04:26:41 PM
What presets are needed to connect soundcloud? The "track search" tab is dead. The latest patch from here https://getmusicbee.com/patches/ is applied
Title: Re: Soundcloud Issue
Post by: phred on February 25, 2025, 05:27:10 PM
What presets are needed to connect soundcloud? The "track search" tab is dead. The latest patch from here https://getmusicbee.com/patches/ is applied
There are no presets that I know of. You do need to open SoundCloud Search under Services in the Navigator bar.

It's not something I use regularly. I just typed in the word "nothing" (no quotes) and got 90 hits.
Title: Re: Soundcloud Issue
Post by: Moodymann on February 26, 2025, 02:06:50 AM
I enter a word, click search and nothing happens. Same with the "upcoming releases" section https://imgur.com/a/5hybumo
Title: Re: Soundcloud Issue
Post by: phred on February 26, 2025, 02:34:58 AM
I don't see anything entered in your search bar
Title: Re: Soundcloud Issue
Post by: Moodymann on February 26, 2025, 03:06:46 AM
I don't see anything entered in your search bar
No response..
https://imgur.com/a/jjxk9cx
Title: Re: Soundcloud Issue
Post by: Steven on February 26, 2025, 07:56:47 AM
did you hit the enter key?
Title: Re: Soundcloud Issue
Post by: voodoopunk on February 26, 2025, 08:01:53 AM
I don't see anything entered in your search bar
No response..
https://imgur.com/a/jjxk9cx
Perhaps there aren't any results for "artist song".

EDIT: Scrap that, there are lots of results for that search string in the soundcloud search.
Title: Re: Soundcloud Issue
Post by: phred on February 26, 2025, 12:28:54 PM
EDIT: Scrap that, there are lots of results for that search string in the soundcloud search.
I got over 100 hits after entering "artist song" (no quotes) and pressing enter.
Title: Re: Soundcloud Issue
Post by: tjinc on February 26, 2025, 01:19:32 PM
Might this be a geographical access issue?
Where in the world are you Moodymann? I see your MusicBee language is Russian (excuse my ignorance if wrong).
Can you access Soundcloud and/or Musicbrainz (I think this is used for the upcoming releases) through your browser?
Title: Re: Soundcloud Issue
Post by: Moodymann on February 26, 2025, 02:44:40 PM
did you hit the enter key?

Yes. After clicking, the inscription "Enter into the search box..." disappears from the window. And nothing
Title: Re: Soundcloud Issue
Post by: Moodymann on February 26, 2025, 02:47:36 PM
Might this be a geographical access issue?
Where in the world are you Moodymann? I see your MusicBee language is Russian (excuse my ignorance if wrong).
Can you access Soundcloud and/or Musicbrainz (I think this is used for the upcoming releases) through your browser?

Yes, this service is available in my country. I also tried searching in MB via VPN - this also did not give any results
Title: Re: Soundcloud Issue
Post by: sveakul on February 27, 2025, 08:21:19 PM
Sorry, but Soundcloud is not available in Russia:

https://help.soundcloud.com/hc/en-us/articles/6351518368539-Update-from-SoundCloud-Re-Russian-Platforms (https://help.soundcloud.com/hc/en-us/articles/6351518368539-Update-from-SoundCloud-Re-Russian-Platforms)

https://www.pcmag.com/news/russia-blocks-access-to-soundcloud (https://www.pcmag.com/news/russia-blocks-access-to-soundcloud)
Title: Re: Soundcloud Issue
Post by: hiccup on February 27, 2025, 08:34:49 PM
Sorry, but Soundcloud is not available in Russia:
He never said he lives in Russia?
And he did say SoundCloud is available in his country.

If it's about Cyrillic in the screenshots:
"Cyrillic is used in several countries such as Belarus, Bulgaria, Macedonia, Montenegro, Serbia, Ukrainian, Uzbekistan, Kazakhstan, Kyrgyzstan, Russia, and more"
Title: Re: Soundcloud Issue
Post by: Moodymann on March 04, 2025, 04:37:05 PM
Most likely something is blocking access to the network. There is a similar problem with podcasts - they do not work
Title: Re: Soundcloud Issue
Post by: Moodymann on April 05, 2025, 01:59:25 PM
It still doesn't work. I go to the SC website in a regular browser without VPN. Maybe the program needs to open a special port or change the hosts file?? Search doesn't work with VPN either. I have Win 7 and maybe I need to patch it? At the same time, everything works on a laptop with Win 10.
Title: Re: Soundcloud Issue
Post by: phred on April 05, 2025, 03:48:27 PM
I have Win 7 and maybe I need to patch it? At the same time, everything works on a laptop with Win 10.
Perhaps this is the issue.
Title: Re: Soundcloud Issue
Post by: sveakul on April 05, 2025, 06:10:24 PM
I have Win 7 and maybe I need to patch it? At the same time, everything works on a laptop with Win 10.
Perhaps this is the issue.
Works fine with W11 also.  With Windows 7 I bet you need to add  TLS 1.1/2 like for so many other sites with Windows 7.  Save this as a *.reg file and double click to enter it into your registry.  A restart may or may not be needed (worked on my "final build" Win7 machine right away):

Code
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client]
"DisabledByDefault"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
"DisabledByDefault"=dword:00000000
Title: Re: Soundcloud Issue
Post by: Moodymann on April 05, 2025, 06:48:48 PM
I have Win 7 and maybe I need to patch it? At the same time, everything works on a laptop with Win 10.
Perhaps this is the issue.
Works fine with W11 also.  With Windows 7 I bet you need to add  TLS 1.1/2 like for so many other sites with Windows 7.  Save this as a *.reg file and double click to enter it into your registry.  A restart may or may not be needed (worked on my "final build" Win7 machine right away):

Code
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client]
"DisabledByDefault"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
"DisabledByDefault"=dword:00000000
Awesome! You helped me a lot. Thank you very much. Now the search works!!