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Support => Bug Reports => Topic started by: sinanfantie on April 17, 2020, 07:41:34 AM

Title: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 17, 2020, 07:41:34 AM
I recently started using Musicbee and I love it. But I noticed one huge big problem that really stings me.

The playlists I made in Itunes are not correctly imported.

Don't get me wrong, all my songs are added to Musicbee. It's just that some songs are placed in a playlist.
Especially the songs that I recently bought on Itunes.

below you can see some screenshots of some of my songs that are not in a playlist.

https://i.imgur.com/QVLsUGu.png


https://i.imgur.com/sFLjSji.png

I already tried to import from iTunes again but it didn't work.

https://i.imgur.com/jNfxJFi.png
Title: Re: Why are my iTunes playlists not correctly imported
Post by: psychoadept on April 17, 2020, 07:50:19 AM
Hi, welcome to the forum!

Your screenshots show tracks that aren't in playlists, but they don't show what the tracks are or what playlists you expect them to be in. Can you tell us that, and show us your playlists in the left navigator or playlist directory?
Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 17, 2020, 04:34:54 PM
Hello and Thank You.

Here is another Screenshot showing all the Playlist.

https://i.imgur.com/T9peNJq.png

BTW the way how I did it is like this:

1. buy songs on Itunes

2. put songs in specific playlists made by me

3. learn about musicbee and download it

4. use the "import from Itunes" function and start listening to music


If there is anything else that you need that could be useful to solve this problem just say it and I will do what is needed. I really want this to be fixed
Title: Re: Why are my iTunes playlists not correctly imported
Post by: hiccup on April 17, 2020, 05:03:40 PM
I really want this to be fixed

I don't know much about iStuff, and also have not read this thread very well, so take this as only a quick mind burp:
Could it be that the problematic files have some copy protection on them?
Title: Re: Why are my iTunes playlists not correctly imported
Post by: frankz on April 17, 2020, 05:31:22 PM
Did you export your itunes library to xml (that gets imported into MB) after buying the tracks and adding them to the library, or did you import an old version of the XML that existed before the tracks and then scan separately to import the additional files?
Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 17, 2020, 05:32:38 PM
I don't think so because I was able to copy all the songs to my phone without any problems.
P.S. I am not sure if it is the same thing
Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 17, 2020, 05:33:42 PM
Did you export your itunes library to xml (that gets imported into MB) after buying the tracks and adding them to the library, or did you import an old version of the XML that existed before the tracks and then scan separately to import the additional files?
I haven't touched my Itunes files
(only copy paste to my phone)
Title: Re: Why are my iTunes playlists not correctly imported
Post by: frankz on April 17, 2020, 05:38:53 PM
That's not what I asked.

When you imported your library from itunes, it imported an XML copy of your itunes library at that time. Was the XML copy from before or after you added the tracks?
Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 17, 2020, 05:52:54 PM
Since I don't understand your question I will provide you with some screenshot. If these Screenshots are not helping please let me know.

https://imgur.com/x1oo2Zy

https://imgur.com/Hgq1QkK

the pictures in the screenshot are from left to right

If needed I can also give my Teamviewer. If that would make things easier
Title: Re: Why are my iTunes playlists not correctly imported
Post by: frankz on April 17, 2020, 06:38:13 PM
When you did "Import from iTunes," MusicBee asked you to select a file. Was the file that you selected at that point created before or after you bought the tracks you're asking about and added them to iTunes playlists?

Why is this in bug reports?
Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 17, 2020, 06:44:44 PM
It never asked me to select any file. After I pressed on the import option a little window popped up. In that windows I just pressed Proceed. After that, it started importing everything.

Here are example screenshots

https://imgur.com/mIZ5yhG

I placed this topic in bugs because I feel like Musicbee should be able to take all the songs and put them in the corresponding playlist without me having to correct it.
Title: Re: Why are my iTunes playlists not correctly imported
Post by: frankz on April 17, 2020, 07:22:41 PM
It never asked me to select any file. After I pressed on the import option a little window popped up. In that windows I just pressed Proceed. After that, it started importing everything.

Here are example screenshots

https://imgur.com/mIZ5yhG
I suggest you export a fresh version of your library from iTunes and then use the "Locate iTunes" button to ensure it's importing the proper one.
I placed this topic in bugs because I feel like Musicbee should be able to take all the songs and put them in the corresponding playlist without me having to correct it.
MusicBee does.
Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 17, 2020, 07:27:11 PM
With "exporting a fresh version", do you mean to import my Itunes playlists agian? Well I already teied that.
If that is not whay you mean then could ypu explain to me what I should do.
Of possible, step by step
Thank you
Title: Re: Why are my iTunes playlists not correctly imported
Post by: frankz on April 17, 2020, 07:42:10 PM
With "exporting a fresh version", do you mean to import my Itunes playlists agian? Well I already teied that.
Why would I mean import but say export?  Of course do not keep importing the same thing that didn't work over and over again. That would be a waste of time.

I'm saying that, within iTunes, there is the function to export your library in XML format. Do that function again, however it is done.  I cannot give you a step by step on that as I do not have iTunes and do not know how to make iTunes export the XML.  I'll bet google does.

Then use the fresh, up to date version to create your MusicBee library.

Question, though.  If you know what files these are and know that they should be in playlists and know which playlists they should be in, why not just add them to the playlists now in MB and be done with it?
Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 17, 2020, 07:51:40 PM
I never used the export function from Itunes. I only downloaded the songs I have bought and I am still buying songs that I don't own yet.
I used to have a Spotify Premium account. But I switchted from streaming song to buying songs. I still haven't bought all the songs that I have in my Spotify account.

The reason why I dont want to bother with putting them in playlists is because I already did that in Itunes. I don't want to do it again.

I will look up on how to export my Itunes songs/playlist and import it to Musicbee. After I have done that I will infrom you with the results.
Title: Re: Why are my iTunes playlists not correctly imported
Post by: frankz on April 17, 2020, 08:16:57 PM
The fact that you have that "iTunes Music Library" file indicates that you did use the export function from iTunes, whether it was manual or automatic.

Good luck.  You can feel free to post what you like, but don't do it for my sake as I've become disinterested.
Title: Re: Why are my iTunes playlists not correctly imported
Post by: Steven on April 18, 2020, 08:09:22 AM
You need to have "Share iTunes xml with other applications" enabled in the iTunes advanced preferences.
If you send me the "iTunes Music Library.xml" file which is located in Music\iTunes then i will have a quick look
Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 19, 2020, 11:27:03 PM
You need to have "Share iTunes xml with other applications" enabled in the iTunes advanced preferences.
If you send me the "iTunes Music Library.xml" file which is located in Music\iTunes then i will have a quick look
Oke, it seems that already had the "share Itunes XML file with other applications" option enabled.

I would gladly like to send you my XML file but I couldn't see an option to sent a file to you.
Title: Re: Why are my iTunes playlists not correctly imported
Post by: Steven on April 20, 2020, 12:21:08 AM
upload the file somewhere like dropbox or mediafire.com and pm me the link
Title: Re: Why are my iTunes playlists not correctly imported
Post by: Steven on April 20, 2020, 08:46:27 AM
Thanks for sending the file. Can you let me know an example playlist/ song that is wrong - I checked a random sample and they all looked ok
Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 20, 2020, 08:52:30 AM
The selected songs as seen in the screenshot should be placed in the playlist called "Chill Vibes".

https://imgur.com/iaqd5TE

In the second screenshot, you can see that the songs are indeed added to the playlist in Itunes.

https://imgur.com/KRju96I
Title: Re: Why are my iTunes playlists not correctly imported
Post by: Steven on April 20, 2020, 09:01:54 AM
It Ain't Me is one of the ones i checked and is in the Chill Vibes playlist.
Did you look in the playlist itself rather than depending on the playlist field?
I dont think i can help further as i am not seeing any issues with the import file
Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 20, 2020, 09:10:35 AM
As you can see, the song "It ain't me" is not in the playlist.

https://imgur.com/KHA0lBP
Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 20, 2020, 09:12:25 AM
In Itunes, the song is in the playlist yes.
 But in Musicbee the song is not in the playlist.
Title: Re: Why are my iTunes playlists not correctly imported
Post by: Steven on April 20, 2020, 09:32:39 AM
Clearly its quite different as the playlist i have for Chill Vibes has 21 tracks. The only suggestion I have is perhaps you are using a different iTunes XML file to the one you sent me.
Perhaps try setting up a new library and then running the Library/ Import/ iTunes command; manually selecting the file you sent me using the Locate iTunes button
Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 20, 2020, 09:54:17 AM
Clearly its quite different as the playlist i have for Chill Vibes has 21 tracks. The only suggestion I have is perhaps you are using a different iTunes XML file to the one you sent me.
Perhaps try setting up a new library and then running the Library/ Import/ iTunes command; manually selecting the file you sent me using the Locate iTunes button
I followed your steps and I made Step-by-Step screenshot so you can see how I did all of. So maybe if I am doing something wrong you can see/notice it.

https://imgur.com/JjQG2Ho

https://imgur.com/VZSEFEr

AFTER CREATING A NEW LIBRARY ALL MY SONGS SHOWED UP BY ITLSEF

https://imgur.com/fhBKiUW

https://imgur.com/kfVpleZ

https://imgur.com/undefined

Title: Re: Why are my iTunes playlists not correctly imported
Post by: sinanfantie on April 24, 2020, 05:15:41 PM
It seems that nobody cares about this problem. I planned on deleting MB because It doesn't sync well with my songs from Itunes
Title: Re: Why are my iTunes playlists not correctly imported
Post by: hiccup on April 24, 2020, 05:32:33 PM
It seems that nobody cares about this problem. I planned on deleting MB because It doesn't sync well with my songs from Itunes

'Nobody cares'?
You've received a lot of swift replies and support from several people trying to help you.

I see you already left and deleted your account.
Good riddance.
Ungrateful sinanfantie. (probably some failed anagram for infantile)