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Support => Bug Reports => Topic started by: ParaGnosis on September 14, 2019, 02:42:39 PM

Title: "Unknown error" starting 14/9/19 - MB Version 3.3.7165
Post by: ParaGnosis on September 14, 2019, 02:42:39 PM: Hey folks,

I've just opened Musicbee this morning and it just started giving me the error message below for some unknown reason.

I believe it might have something to do with "Auto Rate" function that I recently started using but I'm not sure. I set it to "Auto rate on startup" but I'm 100% sure if that's the issue or not.

If anyone has any ideas then I'd be very grateful for your suggestions! :)

The error message

MusicBee v3.3.7165.34193 (Win10.0), 14 Sep 2019 14:35:

System.NullReferenceException: Object reference not set to an instance of an object.
   at #=zsXh0R4CCpT7pZBgoKRmcG3k=.#=zSOyut3sNWdOy.OnKeyPress(KeyPressEventArgs #=zJ7PPolo=)
   at System.Windows.Forms.Control.ProcessKeyEventArgs(Message& m)
   at System.Windows.Forms.Control.ProcessKeyMessage(Message& m)
   at System.Windows.Forms.Control.WmKeyChar(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at #=zo$0d9RrNwxLojWhT74tUVMU=.WndProc(Message& #=zcoS3AB0=)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Title: Re: "Unknown error" starting 14/9/19 - MB Version 3.3.7165
Post by: Steven on September 14, 2019, 04:25:50 PM: I am uncertain whether you are saying this error is happening regularily - if thats the case can you send me a link to your settings file (help/ support/ view settings)
The error dump you sent actually relates to pressing a key in the thumb browser panel and the only way i can see that happening is if its still loading. I have put in handling for that in the next v3.3 update
Title: Re: "Unknown error" starting 14/9/19 - MB Version 3.3.7165
Post by: ParaGnosis on September 14, 2019, 04:56:40 PM: Hi Steven, the error isn't happening regularly but only started today. Turning off "auto rate on startup" seems to have fixed the issue though so if the error message I posted isn't anything serious then I'm all happy and sorted! :D
Title: Re: "Unknown error" starting 14/9/19 - MB Version 3.3.7165
Post by: Steven on September 14, 2019, 04:58:37 PM: Quote from: ParaGnosis on September 14, 2019, 04:56:40 PM
Turning off "auto rate on startup" seems to have fixed the issue though
is that a plugin setting?
Title: Re: "Unknown error" starting 14/9/19 - MB Version 3.3.7165
Post by: ParaGnosis on September 14, 2019, 05:00:39 PM: Oh yeah, you're right, it's the "additional tagging tools" plugin. I forgot that it wasn't native to MB. My apologies. HAha.
Title: Re: "Unknown error" starting 14/9/19 - MB Version 3.3.7165
Post by: Steven on September 14, 2019, 05:01:05 PM: if you want to switch the setting back on then try this version of MB:
https://getmusicbee.com/patches/MusicBee33_Patched.zip
unzip and replace the existing musicbee files