Latest MusicBee won't start

[josephzitt]

I just downloaded the latest patch of MusicBee and installed it per the directions. When I try to run it on my Windows 10 box, it doesn't start.

I see that the "Before You Post -- Read This" says that I should send the "Help/ Support/ View Settings File". Is this a directory tree under something? If it's a menu path in the interface, I can't do it, because the interface doesn't start up.

[hiccup]

By what instructions did you install the patch exactly?

[josephzitt]

I used these: http://getmusicbee.com/forum/index.php?topic=18462.0
"unzip into an empty folder that you have write access to, and then copy all the files to where MusicBee is installed, replacing the existing MusicBee application files"

[hiccup]

That seems right. Could it be an antivirus program is blocking MusicBee?
Perhaps Avast?

[CritterMan]

When you try to run it, what happens? Exact message wording can help a lot, screenshots of error windows are even better.

[josephzitt]

No message. No window. The little blue wheel appears next to the cursor and spins, showing that Windows is trying to run a program, but then it stops and nothing opens.

[hiccup]

Did you read my reply?

[josephzitt]

Did you read my reply?

Ah, I'd missed one message. Is there a reason that Avast might block this release yet allow all other previous versions?

[hiccup]

I understand, that can happen when such a Q and A is 'interrupted'.

Avast's 'deepscan' or 'deepscreen' feature is notorious for this.
Try and disable it (for MusicBee)

[josephzitt]

OK, I created an exception for MusicBee in Avast, and all seems to be proceeding normally. Thanks.